MWEB Uncapped ADSL Feedback

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rambo919 said:
What would make sense is having the 1MB data package regardless of whether you have a 384KB or 1MB line on all inclusive. The two being the exact same price and all.
Click to expand...

As in still being billed for the 384 all inclusive, being on a physical 384 line but with a 1MB data package.
 
Ahh, they did that automatically for everyone though =p, at least for me they already did
 
Hi MWEB Guy

Could you please explain to me something!!! Okay so our neighbours have 56db attenuation and lower snr stats than our but they are getting 5mb? Now we are on 57.5 and you cant get us up to 4mb? Even the attainable rate shows 4500kbps

Please explain because this is absolute rubbish! And we have tried multiple routers
 
oliverwww said:
Hi MWEB Guy

Could you please explain to me something!!! Okay so our neighbours have 56db attenuation and lower snr stats than our but they are getting 5mb? Now we are on 57.5 and you cant get us up to 4mb? Even the attainable rate shows 4500kbps

Please explain because this is absolute rubbish! And we have tried multiple routers
Click to expand...

Hi oliverwww,

The lines will perform differently thats a given, there may be faults on your line/cable that your neighbour may not have.
Also the attenuation limitations/guide lines are provided by Telkom and there is no assurance that it will work better at 56 than it does at 57.5db.
Thats why if your attentuation is higher than normal, it is almost certain that you will suffer from a degraded service.
However as you say your neighbour has no problems, he may just be fortunate that his problems have not surfaced yet.

Have you tried connecting with your neighbours account at your place and vice versa?
If so, what was the result?
 
nadimm said:
What's the generally accepted method of testing speed? Speedtest.net ?
Click to expand...

Hi nadimm

If you can, log into your router with the Telkom guest account.
user - guest@telkomadsl
pass - guest

Then log on to saix.net and click on the speed test icon.
Click on the server nearest to you and you should get some very accurate speeds. ;)
 
Regarding my earlier usenet speed issue, the 1st came by and boom!, speeds back to normal. Interesting.
 
MWEB Guy said:
Hi oliverwww,

The lines will perform differently thats a given, there may be faults on your line/cable that your neighbour may not have.
Also the attenuation limitations/guide lines are provided by Telkom and there is no assurance that it will work better at 56 than it does at 57.5db.
Thats why if your attentuation is higher than normal, it is almost certain that you will suffer from a degraded service.
However as you say your neighbour has no problems, he may just be fortunate that his problems have not surfaced yet.

Have you tried connecting with your neighbours account at your place and vice versa?
If so, what was the result?
Click to expand...

Hi MWEB Guy!

No not at the moment but I will try with my aunts account! She is on 10mb so we might see a difference :D

But it still bothers me ? I dont see why you guys cant like stabilize it at 4mb when the attainable rate is 4500kps?
 
oliverwww said:
Hi MWEB Guy!

No not at the moment but I will try with my aunts account! She is on 10mb so we might see a difference :D

But it still bothers me ? I dont see why you guys cant like stabilize it at 4mb when the attainable rate is 4500kps?
Click to expand...

From what I can see on my side, your line profile is set to stabilize at 4Mbps.
I have just checked this to confirm, however I also see the line is only syncing at abouot 3Mbps.
 
Hi Mweb Guy.

I bought some games off Origin and the downloads are going at 20kb/s. I have provided some Traceroutes below.

C:\Users\Michael>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 12 ms 33 ms 12 ms 41-133-86-1.dsl.mweb.co.za [41.133.86.1]
3 19 ms 13 ms 13 ms 197-80-4-70.jhb.mweb.co.za [197.80.4.70]
4 13 ms 13 ms 13 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 51 ms 50 ms 36 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
6 38 ms 45 ms 36 ms tengig0-1-0-0.cpt-up-1.mweb.co.za [197.84.4.34]

7 33 ms 33 ms 33 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 46 ms 33 ms 33 ms 196.28.178.66
9 34 ms 33 ms 73 ms cte-core-sw2.vwol.net [196.41.144.35]
10 33 ms 34 ms 34 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Users\Michael>tracert www.origin.com

Tracing route to eacom-1.hs.llnwd.net [87.248.202.120]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 41-133-86-1.dsl.mweb.co.za [41.133.86.1]
3 12 ms 12 ms 13 ms 197-80-4-70.jhb.mweb.co.za [197.80.4.70]
4 13 ms 12 ms 23 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 207 ms 209 ms 206 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.
241]
6 207 ms 207 ms 205 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 204 ms 205 ms 203 ms 176.67.177.131
8 216 ms 258 ms 203 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 218 ms 208 ms 206 ms gblx-level3-50g.London1.Level3.net [4.68.110.158
]
10 208 ms 202 ms 202 ms ae6.scr4.LON3.gblx.net [67.17.106.150]
11 205 ms 203 ms 203 ms po3.ar4.LON3.gblx.net [67.17.111.141]
12 209 ms 204 ms 240 ms LIMELIGHT-NETWORKS-LLC.TenGigabitEthernet1-2.ar4
.LON3.gblx.net [64.209.95.198]
13 234 ms 203 ms 209 ms tge2-2.fr3.lon.llnw.net [69.28.171.137]
14 221 ms 215 ms 224 ms tge7-2.fr3.ams.llnw.net [69.28.171.93]
15 232 ms 221 ms 224 ms tge2-1.fr4.ams.llnw.net [69.28.172.114]
16 * 216 ms * https-87-248-202-120.ams.llnw.net [87.248.202.12
0]
17 252 ms * 216 ms https-87-248-202-120.ams.llnw.net [87.248.202.12
0]

Trace complete.
 
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