MWEB Uncapped ADSL - Unofficial Q

[dudewotevr]

Any one getting realy good P2P speeds ATM

N to the O!

 

[DCBloodHound]

Speed is slow INT and local at the moment.300kbps with 4mbps account.

 

[AfricanTech]

They are handling is quite well imo, aside from the vagueness. A lot of users would appreciate some guideline just to sleep well at night. e.g. "Usage below 50gig will stay under the radar regardless of methods used". That way they provide certainty to the low cap users while still maintaining scope for hunting down heavy users.

@MWeb - Some kind of guideline along these lines would relieve a lot of people's anxiety.

In all honesty, I think that very few people have sympathy for the 300gig plus club.

 

[AthenianOwl]

^^^

+10000

MWeb, please make this T&C less ambiguous

Download as much as you want..... No! not all day you jerk!

 

[DragonEddy]

@Mweb Operations. Or who ever can give me an answer.

If I stop all torrent activity will I gain back full line speed on other activities? I do lots of virtual networking between home and office and of course do lots of online gaming. And no, im not talking about using them at the same time.

I honestly don’t care about torrents; I mostly use them to download new Linux distribution and updates for my gaming/software collection. But I can live without them. What I can’t live with is not being able to play games or VNC to my work pc because my internet is to slow.

In the last week I have made various calls to MWEB and Telkom telling them that my 4mb line is ridiculously slow. And most of the time I just get "let me re-activate/initialize the line, turn off the router for 30min and if the problem still persists please call Telkom/Mweb (Telkom would tell me to call Mweb and Mweb would tell me to call Telkom)

I’m not flaming or anything but would just like a clear answer. Would non-torrent activities speeds go up if I completely stop using torrents?

Or would it be better to get an unshaped account to do my work/gaming? I could live without the downloads...work/play I can’t live without.

Regards

Eddy

 

[dudewotevr]

User: Is Mweb uncapped?
MWeb: Yes! You can download as much as you want!
User: Can I download 100's of Gigs on my 4MB with Mweb?
MWeb: woooah there horsey, I said Uncapped not Unlimited Uncapped
User: Uhhh....ok, not 100's of gigs then but can I keep my computer downloading a full day or weekend at least?
MWeb: What?! No! We mean uncapped as in use as much as YOU want, not as much as you PC CAN!
User: hmm.... Ok, so what's the limit then? how much can I download?
MWeb: With MWeb you can download as much as you want, it's Uncapped! =)

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
What a crock of sh*t.

 

[GingerBeer]

@Mweb Operations. Or who ever can give me an answer.

If I stop all torrent activity will I gain back full line speed on other activities? I do lots of virtual networking between home and office and of course do lots of online gaming. And no, im not talking about using them at the same time.

I honestly don’t care about torrents; I mostly use them to download new Linux distribution and updates for my gaming/software collection. But I can live without them. What I can’t live with is not being able to play games or VNC to my work pc because my internet is to slow.

In the last week I have made various calls to MWEB and Telkom telling them that my 4mb line is ridiculously slow. And most of the time I just get "let me re-activate/initialize the line, turn off the router for 30min and if the problem still persists please call Telkom/Mweb (Telkom would tell me to call Mweb and Mweb would tell me to call Telkom)

I’m not flaming or anything but would just like a clear answer. Would non-torrent activities speeds go up if I completely stop using torrents?

Or would it be better to get an unshaped account to do my work/gaming? I could live without the downloads...work/play I can’t live without.

Regards

Eddy

Yes.

Using a torrent swipes bandwidth from your other
activities and everything slows if you do it at the
same time.

You can get unshaped from another ISP, but you
would download more and have to watch how
much in case you get flagged for abuse.

Unshaped is faster, therefore you download more.
Easy!

 

[PeterCH]

They've taken a leaf out of Cadbury's book. Reduce the size of the 100g bar to 90g
and maintain or raise the price.

They hope nobody will object. When they do, just claim that they were giving too
much chocolate.

Soon, we see that Nestle is making an 80g bar, which is their new standard.
MWEB gets away with changes and the other ISP's see them getting away
with it and follow suit.

At least it's not like Glico, they charge same for 100g as for 80g and then the sugar content is low. Hey that's actually a good thing.

 

[SabreWolfy]

No, it's a capped account -except MWEB won't say what the cap is and you're terminated once you exceed it.

<snip>

Rubbish once again.

If you want to nit-pick, all lines/accounts are "capped" by the line speed. Why can't I download 250GB per month on my 384kbps? Am I being capped? No, it's the limit of the line speed. So technically all accounts are "capped".

MWeb does not "cap" any uncapped users -- they terminate their service for contravening the T&C. Why do so many people seem utterly incapable of understanding that this is different to being capped.

 

[SSung]

Rubbish once again.

If you want to nit-pick, all lines/accounts are "capped" by the line speed. Why can't I download 250GB per month on my 384kbps? Am I being capped? No, it's the limit of the line speed. So technically all accounts are "capped".

MWeb does not "cap" any uncapped users -- they terminate their service for contravening the T&C. Why do so many people seem utterly incapable of understanding that this is different to being capped.

The MWEB rep here has admitted to the cap. He said there was a "threshold" that triggered an investigation of power users ("high usage", I think he said) so unless they're going through each account manually it's an semi-automated process. They can't publicly admit to the cap and you could argue that it doesn't operate like the 'regular' caps of yore, but it is still effectively a cap -and worse in some ways; since you aren't simply cut-off for the rest of the month, or asked to purchase a top-up; you're just terminated, or intimidated into upgrading.

 

[Shayd]

For the purposes of this discussion could someone define what "capped" means please. I know this sounds silly but please do.

My understanding is that capped accounts automatically cut off your access when you reach a predetermined limit of data every month. Anything that doesn't do this would be uncapped correct.

All other details would fall under quality of service like avg speed / ping / shaping / throttling / allowed protocols. These metrics would be what ISP's would compete on to gain their own market share.

Unless I am completely insane if somebody created a product that runs at 4Mb for 1 gig then is throttled down to 64k till month end this would still legitimately be allowed to be called up to 4Mb uncapped.

 

[GingerBeer]

For the purposes of this discussion could someone define what "capped" means please. I know this sounds silly but please do.

My understanding is that capped accounts automatically cut off your access when you reach a predetermined limit of data every month. Anything that doesn't do this would be uncapped correct.

All other details would fall under quality of service like avg speed / ping / shaping / throttling / allowed protocols. These metrics would be what ISP's would compete on to gain their own market share.

Unless I am completely insane if somebody created a product that runs at 4Mb for 1 gig then is throttled down to 64k till month end this would still legitimately be allowed to be called up to 4Mb uncapped.

Unfortunately you can't call any speed "up to",
unless you are getting it most of the time.

Faults, distance and line quality are obvious
exceptions.

 

[Shayd]

So just chuck in the we don't guarantee quality and this is a best effort service clauses and you are fine. And if you can find out what the average consumption on a 4Mb line is, set the "high speed" limit there you can happily use "up to" although I question you most of the time argument.

Still you agree that that crappy account would be uncapped right?

 

[GingerBeer]

Rubbish once again.

If you want to nit-pick, all lines/accounts are "capped" by the line speed. Why can't I download 250GB per month on my 384kbps? Am I being capped? No, it's the limit of the line speed. So technically all accounts are "capped".

MWeb does not "cap" any uncapped users -- they terminate their service for contravening the T&C. Why do so many people seem utterly incapable of understanding that this is different to being capped.

I had to laugh at your defence of MWEB here.
(!)
(!)
Being 'terminated' is the ultimate ISP cap.

 

[SabreWolfy]

I had to laugh at your defence of MWEB here.
(!)
(!)
Being 'terminated' is the ultimate ISP cap.

You don't understand what a cap is. A cap of 1GB means you can download up to 1GB this month, and again next month, and so on, and you continue to be a customer of the ISP while using the cap each month. Accounts are not terminated when you reach your cap each month.

Terminating your account (for contravening the T&C or whatever) means you longer have a service with the ISP. The issue of a "cap" here is irrelevant.

 

[SSung]

You don't understand what a cap is. A cap of 1GB means you can download up to 1GB this month, and again next month, and so on, and you continue to be a customer of the ISP while using the cap each month. Accounts are not terminated when you reach your cap each month.

Terminating your account (for contravening the T&C or whatever) means you longer have a service with the ISP. The issue of a "cap" here is irrelevant.

A cap is a data transfer threshold reached. MWEB are clearly targeting users who exceed the cap even though they can't/won't say what the cap is.

 

[semaphore]

Broadband ADSL: Uncapped

Use as much data as you like

Am i missing something here? Should there not be an asterisk of some sorts to denote that T&C's apply?

 

[SabreWolfy]

A cap is a data transfer threshold reached. MWEB are clearly targeting users who exceed the cap even though they can't/won't say what the cap is.

MWeb is clearly "targeting" users who contravene the T&C agreed to when the service was started. They do this to protect the service for the other 99.99% of paying customers who do not contravene the T&C.

 

[semaphore]

MWeb is clearly "targeting" users who contravene the T&C agreed to when the service was started. They do this to protect the service for the other 99.99% of paying customers who do not contravene the T&C.

While you are correct in that regard, im pretty sure its a two way contract you sign for uncapped usage, if people are being terminated for high data usage within the T&C's. Im sure that is breaking the contractual agreement between user and isp.

 

[gregmcc]

What I'd like to know is that since the T&C doesn't specifically mention anything about bypassing shaping, how can they kick people of for this? The only thing that comes close to this in their T&C is:

We reserve the right to establish policies, rules and limitations, from time to time, concerning the use of the ADSL Service. You must comply with any bandwidth, data storage and other limitations we may impose, in our sole discretion. Failure to comply with these rules will result in your service being restricted, suspended or terminated, in our sole discretion.

Also since we don't have a list of what they shape, how can we be held liable for trying to bypass it?