MWEB Uncapped ADSL - Unofficial Q

xrapidx said:
Same principal you're using... just because your giving them money, doesn't mean you can use it as advertised.
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Do I like the T&Cs? No. Can I live with the shaping? Yes. Is it uncapped? Yes. Does it serve my needs? Yes. Am I getting my money's worth? Yes.
 
SabreWolfy said:
MWeb has responded to these issues in detail on many occasions in several threads. Bypassing shaping is in contravention of the T&C on the shaped account, obviously. Constantly downloading unshaped protocols (such as HTTP) at maximum line speed 24/7 for the entire month is also in contravention of the T&C.

Unless you have purchased the shaped "Home" account with the express purpose of downloading hundreds of GB every single month, none of this should affect you at all. Beware of trolls on these forums who spread FUD.
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Will I be safe if I http-downloading stuff at a good 384K line (By good I mean constantly at 40kb/s - +80% of 384K line speed) for 20 hours everyday?

Some maths stuff:

x = any amount of hours in a day. In other words, (x >=1 and x <= 24)

40kb/s * 60 secs = 2.35mb

2.344mb * 60 minutes = 141mb

In my case - Let x = 20:

20 hours * 141mb = 2820mb in a day

28 days * 2820 = 78960mb (77.11gb) in a month

This should be no problem, right?

If the average line speed is 48kb/s which is 100% of the line speed)

92gb in a month which, according to SabreWolfy, is not acceptable and will be in contravention of the T&C. Right?
 
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Kitty09 said:
Will I be safe if I http-downloading stuff at a good 384K line (By good I mean constantly at 40kb/s - +80% of 384K line speed) for 20 hours everyday?

Some maths stuff:

x = any amount of hours in a day. In other words, (x >=1 and x <= 24)

40kb/s * 60 secs = 2.35mb

2.344mb * 60 minutes = 141mb

In my case - Let x = 20:

20 hours * 141mb = 2820mb in a day

28 days * 2820 = 78960mb (77.11gb) in a month

This should be no problem, right?

If the average line speed is 48kb/s which is 100% of the line speed)

92gb in a month which, according to SabreWolfy, is not acceptable and will be in contravention of the T&C. Right?
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Where did I say that 92GB is in contravention of the T&C?

I can't comment on the calculations. MWeb has not provided an exact cut-off as to what is acceptable and what is not.

If you want to download 20 hours a day every single month, MWeb will suggest that the unshaped "Internet Addict" account is better suited to your needs. It's also more expensive of course.
 
Kitty09 said:
92gb in a month which, according to SabreWolfy, is not acceptable and will be in contravention of the T&C. Right?
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I think we're really not sure, but no 384kb users have been targeted yet. If you're not bypassing shaping to do this then I would imagine +-90 GB is okay. There might be a problem with the fact that you're just queuing downloads everyday (almost) all day. Don't you plan to not download every day for some months?

Anyway just PM the MWeb rep with your exact question, he should be able to tell you.
 
384kb lines = no problem for MWEB. 4mb = big problem. MWEB did not expect 70000 (their figures) new users, most 4mb customers. MWEB buy a XXXXXX-amount of bandwidth, and currently they exceed this by far, and they have no choice to boot the heavy users.
 
mika1000 said:
384kb lines = no problem for MWEB. 4mb = big problem. MWEB did not expect 70000 (their figures) new users, most 4mb customers. MWEB buy a XXXXXX-amount of bandwidth, and currently they exceed this by far, and they have no choice to boot the heavy users.
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i have to wonder how the "heavy users" survived before "cheap uncapped" arrived. i was on like 20-30 gig cap and that already was expensive. now for about the same price i can do 100 gig for example which is 3 times what i used to have without the need to mirror everything out there.

do these guys who go 500+ gigs even use what they download ? i would be really surprised if they do and not have it just stackup to be deleted later on to make space for next wave of ****. no i'm not against the so called heavy users.... just curious if all that data gets appropriate usage without being a waste of download and so on together with what the hell did they do before this "uncapped".
 
Hehehe of course not, I would not download stuff for 20 hours EVERYDAY.
 
mika1000 said:
384kb lines = no problem for MWEB. 4mb = big problem. MWEB did not expect 70000 (their figures) new users, most 4mb customers. MWEB buy a XXXXXX-amount of bandwidth, and currently they exceed this by far, and they have no choice to boot the heavy users.
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Quite likely, and people shouldn't think other ISP's won't have this problem. In fact MWeb is by far the best suited to continue with its uncapped offering, the most money and the most customers to subsidise heavy users. Even IS had to start their new shaping rules, which are pretty hectic. I really wonder for how much longer any non-IS accounts can even last.
 
SabreWolfy said:
Where did I say that 92GB is in contravention of the T&C?

I can't comment on the calculations. MWeb has not provided an exact cut-off as to what is acceptable and what is not.

If you want to download 20 hours a day every single month, MWeb will suggest that the unshaped "Internet Addict" account is better suited to your needs. It's also more expensive of course.
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MWEB should have allowed for the greedy ones.

You don't offer unlimited, uncapped and then hope
and pray someone doesn't take you literally.
 
MWeb should have offered 20gb/40gb/80gb/120gb capped accounts at really good prices instead of uncapped ones they offer us which suck (according to most users) because of shaping.

Great speed. No shaping. More bandwidth. No more ambiguous T&C :D :D :D
 
Kitty09 said:
MWeb should have offered 20gb/40gb/80gb/120gb capped accounts at really good prices instead of uncapped ones they offer us which suck (according to most users) because of shaping.

Great speed. No shaping. More bandwidth. No more ambiguous T&C :D :D :D
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It's also psychological. If you have an uncapped account, you don't monitor your downloads, so you will potentially download less. If you have a cap, you will likely download more to not "lose out" on your data. So uncapped users could consume less than capped users.
 
SabreWolfy said:
Agreed. That's why you offer SHAPED uncapped with T&C.
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That's one idea, but stiff T&C doesn't sell (cc. Afrihost).
That's why MWEB keeps it vague until they pounce.

What I'm saying is price it so that the average typical
user gets good value and let the greedy do their thing.

The low users will more than compensate for the top
ones.

Instead MWEB wants to attrract customers by offering
what they don't provide, namely unlimited internet.

In reality, the limits are there, but you have to discover
them once you've paid your money.

MWEB has seen an opportunity to profit by passing off
heavy users on to more expensive products.
 
Kitty09 said:
MWeb should have offered 20gb/40gb/80gb/120gb capped accounts at really good prices instead of uncapped ones they offer us which suck (according to most users) because of shaping.

Great speed. No shaping. More bandwidth. No more ambiguous T&C :D :D :D
Click to expand...

They've taken a leaf out of Cadbury's book. Reduce the size of the 100g bar to 90g
and maintain or raise the price.

They hope nobody will object. When they do, just claim that they were giving too
much chocolate.

Soon, we see that Nestle is making an 80g bar, which is their new standard.
MWEB gets away with changes and the other ISP's see them getting away
with it and follow suit.
 
Gatecrasher said:
Is it uncapped? Yes.
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No, it's a capped account -except MWEB won't say what the cap is and you're terminated once you exceed it.

GingerBeer said:
They've taken a leaf out of Cadbury's book. Reduce the size of the 100g bar to 90g
and maintain or raise the price.

They hope nobody will object. When they do, just claim that they were giving too
much chocolate.

Soon, we see that Nestle is making an 80g bar, which is their new standard.
MWEB gets away with changes and the other ISP's see them getting away
with it and follow suit.
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I noticed this too when I returned after ~10 years in the UK. Large packets of chips decreased from 150/200g to 125/165g. 340ml beer bottles instead of 375ml. Pringles in SA are only 165g, compared to 200g overseas. 7 pineapple rings per tin when there used to be 8. I actually found food to be cheaper/more affordable overall in London.
 
User: Is Mweb uncapped?
MWeb: Yes! You can download as much as you want!
User: Can I download 100's of Gigs on my 4MB with Mweb?
MWeb: woooah there horsey, I said Uncapped not Unlimited Uncapped
User: Uhhh....ok, not 100's of gigs then but can I keep my computer downloading a full day or weekend at least?
MWeb: What?! No! We mean uncapped as in use as much as YOU want, not as much as you PC CAN!
User: hmm.... Ok, so what's the limit then? how much can I download?
MWeb: With MWeb you can download as much as you want, it's Uncapped! =)
 
Keeper said:
User: Is Mweb uncapped?
MWeb: Yes! You can download as much as you want!
User: Can I download 100's of Gigs on my 4MB with Mweb?
MWeb: woooah there horsey, I said Uncapped not Unlimited Uncapped
User: Uhhh....ok, not 100's of gigs then but can I keep my computer downloading a full day or weekend at least?
MWeb: What?! No! We mean uncapped as in use as much as YOU want, not as much as you PC CAN!
User: hmm.... Ok, so what's the limit then? how much can I download?
MWeb: With MWeb you can download as much as you want, it's Uncapped! =)
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Groundhog Day.
 
GingerBeer said:
MWEB should have allowed for the greedy ones.

You don't offer unlimited, uncapped and then hope
and pray someone doesn't take you literally.
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The network can easily handle a few "greedy ones". The part that it can't handle is 100s others seeing that others can download 100s of gigs without consequences & then following suit. i.e. Allowing a few "greedy ones" establishes a precedent for what is considered acceptable.

They are handling is quite well imo, aside from the vagueness. A lot of users would appreciate some guideline just to sleep well at night. e.g. "Usage below 50gig will stay under the radar regardless of methods used". That way they provide certainty to the low cap users while still maintaining scope for hunting down heavy users.
 
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