Name and Shame: Unauthorised Debit Orders Thread

It happened to me yesterday/today (only got notified today) and I have a telkom d/o that goes off on the 1st. I also have vodacom and discovery debit orders. The thing that keeps popping into my mind though is that yesterday I got an sms from fnb saying that "we have noticed that a new debit order was paid from your account etc etc". The odd part is that the reference in the sms (vodacom), details and amount "paid" are all exactly the same as my vodacom d/o details. At the time the message came through, I just shrugged it off because I thought it must just have been sent in error as the details were exactly as my normal vodacom d/o and there was no double deduction so I thought nothing of it at the time. But now that I am aware of this fraud thing, in my mind it paints vodacom as the most suspicious party. Did anyone else receive sms re new debit order with a similar situation?
 
somi8 said:
It happened to me yesterday/today (only got notified today) and I have a telkom d/o that goes off on the 1st. I also have vodacom and discovery debit orders. The thing that keeps popping into my mind though is that yesterday I got an sms from fnb saying that "we have noticed that a new debit order was paid from your account etc etc". The odd part is that the reference in the sms (vodacom), details and amount "paid" are all exactly the same as my vodacom d/o details. At the time the message came through, I just shrugged it off because I thought it must just have been sent in error as the details were exactly as my normal vodacom d/o and there was no double deduction so I thought nothing of it at the time. But now that I am aware of this fraud thing, in my mind it paints vodacom as the most suspicious party. Did anyone else receive sms re new debit order with a similar situation?
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Are you saying the vodacom debit order on your bank statement desrciption start with NCONNUPS15..... for R99?

I doubt it. Everybody here so far has another d/o with telkom so there seems to be a pattern
 
supersunbird said:
Except for me. I have telkom d/o and no NCONNUPS15
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Like I said before you acc details could have been excluded in the leak.
or
touch wood if they submit another batch of unauthorized debit orders in future which could include you.
Hopefully they are stopped before then
 
enerdude said:
Are you saying the vodacom debit order on your bank statement desrciption start with NCONNUPS15..... for R99?

I doubt it. Everybody here so far has another d/o with telkom so there seems to be a pattern
Click to expand...
No. I got an sms saying that I had a new vodacom debit order on my account with the same details of my normal, usual debit order details with vodacom. Except my vodacom debit order is not new at all.
 
somi8 said:
No. I got an sms saying that I had a new vodacom debit order on my account with the same details of my normal, usual debit order details with vodacom. Except my vodacom debit order is not new at all.
Click to expand...

Well that is not related to everybody's problem here - everyone has NCONNUPS15 on their bank statements.
Yours sound like a issue you must take up with vodacom
 
so judging by all the telkom responses. it could be a inside job from an employee that sold the info. or telkom had a breach.
 
I used to have Telkom d/o before. Now i just do eft beforehand. I had the nconnups thing this morning.
 
enerdude said:
You in same boat as @supersunbird. Maybe your details not part of the breach?

For interest sake how long have you had your D/O with telkom? Maybe they breached a certain period?
Or 'your batch' might still be in line in future?
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About 3 years
Last month was mostly fnb clients , now seems all the banks , last months could been test run .
Im sure they figured out the bank account no pattern
 
thehuman said:
About 3 years
Last month was mostly fnb clients , now seems all the banks , last months could been test run .
Im sure they figured out the bank account no pattern
Click to expand...

Mine was in last months debit and I'm with ABSA. Question is how many people are really affected - not everybody google to find this thread.
Would still be interesting if all people affected so far does or had a telkom D/O though.
But yeah they could generate random bank account numbers too....
 
Correlation with having a Telkom d/o is all speculation and even if highly correlated doesn't mean that the leak came from Telkom. Fact is we don't know and speculation is pointless since we have no means of verifying.

The important thing here is it is way past time the banks started requiring customer authorization for all debit orders. We have all sorts of other protections in place for making sure transactions are authorized. We have completely over the top ridiculous RICA rules for getting a freaking cell phone or opening an investment account or changing your address on your bank account. Yet anyone can place a debit order against your account with no validation whatsoever and you can't even permanently block them.

Basically what we have here is the banks abdicating responsibility and telling us they are refusing to protect us against criminals even though it would be incredibly simple to do so.

Not only that, I discovered after reversing mine with Nedbank that apparently it will take up to 2 to 3 business days to get my money back.
 
somi8 said:
It happened to me yesterday/today (only got notified today) and I have a telkom d/o that goes off on the 1st. I also have vodacom and discovery debit orders. The thing that keeps popping into my mind though is that yesterday I got an sms from fnb saying that "we have noticed that a new debit order was paid from your account etc etc". The odd part is that the reference in the sms (vodacom), details and amount "paid" are all exactly the same as my vodacom d/o details. At the time the message came through, I just shrugged it off because I thought it must just have been sent in error as the details were exactly as my normal vodacom d/o and there was no double deduction so I thought nothing of it at the time. But now that I am aware of this fraud thing, in my mind it paints vodacom as the most suspicious party. Did anyone else receive sms re new debit order with a similar situation?
Click to expand...
Also got this sms from fnb for my vodacom a day or 2 before I was hit with this scam... But same as you I didn't think much of it as everything looked the same as the months before!
 
Molech said:
Also got this sms from fnb for my vodacom a day or 2 before I was hit with this scam... But same as you I didn't think much of it as everything looked the same as the months before!
Click to expand...

I got the same UPS-CONNUPS 118446 Insurance Premium debit order and phoned StdBank and got it reversed.
By the way - DO NOT phone the enquiry number given by the SMS - they do not respond. Go directly to the fraud line 0800 020 600 locally or +27 10 249 0100 internationally. Demand reversal.

I also got a company name with it: UPS-DIRECT, Limbro Park with telephone number 011-879-8800.
Of course it will be a "mistake" when one enquires about it.

Now what really annoys me is that PASA supposedly has their so-called DEBI-CHECK out and fully operational with ALL banks as from the 1st of August 2018 according to this report in fin24:
https://www.fin24.com/Money/Banking/pasa-cracks-down-on-debit-order-fraud-20180802

The fact that so many people have been reporting this exact same issue here points to the fact that the banks do not give a damn. We as citizens need to take action, firstly by all of us reporting this as fraud at the police stations so as to raise awareness and then establishing contacts within banks to get to the real data and flush out THE PEOPLE behind these scam debit orders. It's no use dealing with the given companies only. WHO are the people behind them?
 
entity17 said:
Correlation with having a Telkom d/o is all speculation and even if highly correlated doesn't mean that the leak came from Telkom. Fact is we don't know and speculation is pointless since we have no means of verifying.
Click to expand...

I agree, I didn't mean to stir up the hornets nest by suggesting that it was them if I didn't have the evidence. I was just mad at that moment.

And the fact that banks are not doing much really gets under my skin:mad:
 
Molech said:
Also got this sms from fnb for my vodacom a day or 2 before I was hit with this scam... But same as you I didn't think much of it as everything looked the same as the months before!
Click to expand...
I've received duplicate new debit order notification as well. I think it's a glitch, unrelated to this issue.
 
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