Name and Shame: Unauthorised Debit Orders Thread

ADT. Taking money off my account for services they pretended to render.
 
Hmmmm

Bramahn said:
Hi there.

I want to find out, did you ever find out what the ZBD FX transaction was? I am having the same debit orders go off on my account now the last 2 months
Click to expand...

Me too. ZBD FX IBI1 << long string with those starting characters

Did you perhaps do outgoing forex payments recently?
 
BigAl-sa said:
ADT. Taking money off my account for services they pretended to render.
Click to expand...

Ha, just had this with me as well. We cancelled with them months ago, they finally came round to remove their stuff, next thing we get a bill for over R800.
"Seems like we reactivated you by mistake, sorry about that".
 
retromodcoza said:
Me too. ZBD FX IBI1 << long string with those starting characters

Did you perhaps do outgoing forex payments recently?
Click to expand...

Had the same happen to me and confirmed with FNB. When I've made payments in the past, I indicated that I would pay all transaction fees (OUR, nor SHA - not shared). This is the foreign bank finally taking their fees. It can happen anything from a week to 6 months later. For reference, I made a payment in November and it's only gone off today.
 
Thanks :-)

axisK said:
Had the same happen to me and confirmed with FNB. When I've made payments in the past, I indicated that I would pay all transaction fees (OUR, nor SHA - not shared). This is the foreign bank finally taking their fees. It can happen anything from a week to 6 months later. For reference, I made a payment in November and it's only gone off today.
Click to expand...

Thank you for this information. Youve saved me a call to the call center. Much appreciated
 
So I had this go through my account last night and I immediately reversed it online and sent a email to ABSA fraud dept.
ACB DEBIT:EXTERNAL PREMIUMCOLRF55404914TG141045 –R2484.63

I have requested information as to who it is etc so lets see what comes of this.
 
On my sms it only states UPS NCONNUPS and the amount is R99, so it is clearly a fraudulent deduction. Anybody else have this from the same 'company'?
I am with Standard Bank, my plan is to go to the branch and ask them to reverse it, even though some say I need to call the people that deducted the money, how the EFF is this possible?

Any advice, thanks.

UPDATE - So STD Bank reversed the R99, but the lady also told me 'it will probably happen again as they have my details now', so, not very comforting.
I know I can literally not do anything about it, but should I be worried that 'they' will open and MAX Edgars, Vodascum, etc accounts now that they 'have my details'?
My conclusion is that the banks love these things, as apparently they charge the legit customer a reversal fee, can they be any more greedy?
 
Last edited:
Ppretor said:
On my sms it only states UPS NCONNUPS and the amount is R99, so it is clearly a fraudulent deduction. Anybody else have this from the same 'company'?
I am with Standard Bank, my plan is to go to the branch and ask them to reverse it, even though some say I need to call the people that deducted the money, how the EFF is this possible?

Any advice, thanks.
Click to expand...

Can you ask your bank for details?
 
gamer16 said:
Yes it will, he can get their address, then call me en ons sal hulle gan op fok
Click to expand...
No he won't... They won't give it out...
They are fully aware they are breaking the law and hide behind layers of bullshyte.
 
gamer16 said:
Yes it will, he can get their address, then call me en ons sal hulle gan op fok
Click to expand...

An ex of mine went down this route a few years back, successfully, after having one of her FNB savings accounts fraudulently debited for a few months. Well, not the op fok part but she managed to find out who was submitting the debit orders, requested the necessary FICA documentation which couldn't be supplied and got the debit orders stopped.
 
Same happened to me. Did a service request. Umvuzo Payment Solutions, 011 483 1188 or 079 2123 947.
True Caller has the landline listed as Lethi Mngadi and the Mobile number as Robert Mugabe.
 
I got the same debit order R99 with reference "Nconnups15"
I'm with FNB and used the online banking site to "Reverse" and "Block future debit orders".
Thanks @FNB for sending me an SMS notifying me of a "New debit order" - which alerted me to the problem.
But, NoThanks to the banks for allowing ANY debit orders without the correct paperwork with signatures etc.
 
ToxicBunny said:
No he won't... They won't give it out...
They are fully aware they are breaking the law and hide behind layers of bullshyte.
Click to expand...
Untrue. Standard Bank gave me the exact details of the company who took my money three times after I picked it up. That trial was followed and pursued and ended up in a lawsuit against a fraudulent company who illegally instated debit orders on MANY people's accounts. HelloPeter link here: https://www.hellopeter.com/kga-life/reviews/unauthorized-debit-orders-91-2281196

In short, the company is/was called DisaStyle. Google it. They set up debit orders using a debit order company. They kept me in the loop and the end result was:

Dear My Name,
Thank you for your patience and allowing us the opportunity to investigate your complaint in respect of Disastyle’s unauthorised debiting of your bank account.
We have requested Disastyle to provide us with proof of the mandate upon which they acted to debit your account.
Disastyle could not provide us with a mandate, instead explaining that the debit order deduction happened by mistake. Due to an internal error they have presented the wrong files for debit order deductions.
We should point out at this stage that we were not satisfied with their response and decided to conduct a full audit and investigation of Disastyle.
Amongst the additional questions we asked during our investigation was how Disastyle obtained your banking details.
The explanation offered by Disastyle was that the account details were obtained previously through the sale of a different product at an earlier time, or alternatively that their posession of your account details was due to a capturing error on their side.
Disastyle’s answers failed to satisfy us. As such we have done the following:
• We have instructed Disastyle, as well as Insuregroup, to cease and desist from making any further debit orders;
• We have terminated our relationship with Disastyle;
• We have set up a meeting with the FSB with the purpose of ensuring that Disastyle does not continue their business practices elsewhere under a different guise or through another provider;
• We are in the process of compiling evidence that may assist the Commercial Crimes Unit of SAPS with an investigation of Disastyle.
Thank you again for your patience and bringing your complaint to our attention. If you have any questions, you are welcome to contact us directly.
Kind regards,
Their person's details.

Don't back down. Act, keep at it and stop these guys.
 
HandyTechTipper said:
I got the same debit order R99 with reference "Nconnups15"
I'm with FNB and used the online banking site to "Reverse" and "Block future debit orders".
Thanks @FNB for sending me an SMS notifying me of a "New debit order" - which alerted me to the problem.
But, NoThanks to the banks for allowing ANY debit orders without the correct paperwork with signatures etc.
Click to expand...

This is the problem, none of the banks control the debit order authorisation process, the banks simply act on the debit order request from a third party.
 
WhereisWaldo said:
Same happened to me. Did a service request. Umvuzo Payment Solutions, 011 483 1188 or 079 2123 947.
True Caller has the landline listed as Lethi Mngadi and the Mobile number as Robert Mugabe.
Click to expand...
That mobile number also belongs or belonged to Nkululeko Musi, who is the Business Development Manager at Umvuzo Payment Solutions.
(He also apparently worked for VBS)
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X