Neotel’s consumer plans

Trial customers will initially pay R 499.00 per month for an unlimited NeoConnect Prime offering from the company, but this Mittal said will change as soon as the commercial products are launched
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At tad pricy for me, when Telkom basic service is R120 odd for a phone alone. I wonder if they will be releasing phone only options and the call charge of 75c/minute even though per second billing is in place is more expensive than Telkom.

Not a very attractive looking phone IMHO.
 
Trial customers will initially pay R 499.00 per month for an unlimited NeoConnect Prime

Too expensive as a base price - remember that the increased price after the trial will be subjected to some sort of cap.

Dis-appointing indeed.

AVR
 
From 2007 they were extesively trialing the service. Now, after successful trials they are trialing the service to selected consumers in Jhb and Pretoria initially. At the end of May they are going to trial the service to consumers in other parts of the country. Once that is done, then they will trial their pricing, then their caps etc.
 
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I don't fully agree with the following:
* Bringing true value to customers in terms of pricing and an all-in-one solution (I don't want an all-in-one solution with a bunch of crap I'm not going to use but have to pay for. I want Internet and bandwidth, nothing more, not even a phone)
* Low usage limits associated with current broadband offerings (What is Low? 1GB/2GB/10GB/100GB? I see no mention of local bandwidth not being subject to the usage limit, or being attainable for a lot cheaper)
* Great support (What is great? Speaking to a tech in less than 3 hours? Fault resolution in less than 2 weeks?)
* Ensuring an acceptable throughput and not simply promising high speeds (That would include latency, anything above 50ms is not acceptable)

I don't give a damn about the following:
* Adding portability to its Internet and voice offering
* Ensuring a high quality voice service (Telkom's is more than fine)
* Making sure number portability is possible (I don't want a phone)
* Very simple and effective way to purchase the service (Hell they can post it to me for all I care, once you have it you'll have no further need for this, so why is this even listed?)

I see the launch date has AGAIN been pushed back by a month to May.

Neotel said that its product development cycle involved in-depth research about consumer demands and that it tested its product at every stage of development with potential customers.
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And after that extensive cycle this is all you came up with? Sorry somebody is lying. They've been trialing it since June 2007 and this is the best they could do?

Neotel has not released a tariff structure yet, but the company promised consumers that they will offer better value for money than current offerings in the market.
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Lame excuse to charge you excessively for a bunch of crap you don't need or want.

One of the most attractive features of the service may be the ease and speed of acquiring the service and setting it up – assuming that Neotel will compliment its easy device setup and usage with a well oiled distribution channel.
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Sorry I'd much rather go for a service that takes a day to setup and covers all of the other issues we have with this disservice.

Better luck next time Neotel.
 
What does the R499 get you? I'm curious - does anyone actually know?
 
Wyzak, I'm sure they will develop more than one package? You guys sit and bitch about Telkom all the time - why not be a little positive about Neotel. Give them a chance. Or are you content to just whine the whole time?
 
When cell phones first arrived the cheapest package was the R500/month contract as well (back when R500 was a LOT! of money).

They always launch the expensive option first then the cheaper ones.

My price point is R250-299/month, as soon as they launch that package then I'm there.
 
I hope I am one of the chosen to participate in the trial :) I am internetlessness
 
lpvoid said:
Wyzak, I'm sure they will develop more than one package? You guys sit and bitch about Telkom all the time - why not be a little positive about Neotel. Give them a chance. Or are you content to just whine the whole time?
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Yeah ummm. You don't approach your potensial customers and tell them about your worst products and hope that they will continue to be interested until you get to the good stuff. You hook them on the good stuff first. Marketing 101 for Neotel.

I'm all up for a decent deal from Neotel, but none has been provided.
 
Why did so many people indicate on the mybroadband survey that all-in-one is important to them... it amazes me - we have telkom giving us no option but all in one, but there are still people thinking they want it... I want OPTIONS and lower cost, higher cap... any order as long as they are all present.
 
Deenem said:
When cell phones first arrived the cheapest package was the R500/month contract as well (back when R500 was a LOT! of money).

They always launch the expensive option first then the cheaper ones.

My price point is R250-299/month, as soon as they launch that package then I'm there.
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Yeah, compare us to the bad old days lol... seriously tho, cell phones were a new thing. Telephones and internet are not.

Lower prices... now there's an idea no-one has bothered to try.
 
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