South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Clearly I missed it - where did the idea of a 24 month contract come from?I urge people not to sign a 24 month contract with Neotel. Unless you want to end up the same way the Iburst and Sentech clients ended up. Once you are hooked they can stop investing and you have no way to get out of the contract until it expires.
Dear .............................
Thank you for your interest in Neotel.
There is currently no coverage in your area. However, as we are continously rolling out we will keep your details on our database and inform you when you have coverage.
We look forward to your continued support.
Best Regards,
................................
Neotel Customer Service Team
Tel: 0800 333 636
Fax: 0866 566 839
Clearly I missed it - where did the idea of a 24 month contract come from?
Description___________Neotel___________ADSL 384
------------------------------------------------
30GB Local___________Unknown_________R130
Local Latency_________150ms___________30ms
International Latency___400ms___________330ms
4 GB International______10GB Included____R188
Reliability_____________less_____________more
Download speed________300-700kbps_____384kbps
Upload speed__________Unknown_________128kbps
Cost for service________R599____________R270
Total Cost____________R599_____________R588
Effort to Migrate_______Lots_____________None
Local bandwidth________Unknown_________Uses cap
Contract______________24 month_________month-to-month
USB Only_____________Yes______________Ethernet
Internet/Phone use_____Only one_________No restriction
Shaping_______________Unknown________Yes
Contention____________Unknown_________Unknown (30:1?)
Effect of Weather______Unknown_________None
Free minutes__________1000 on-net______I use 0 minutes
Free smses____________50______________I have a cellphone
Stuff I pay for-________minutes, smses,___
but don't want_________phone___________phone line
If all of the issues in red are addesses by Neotel this might be a decent offer. However I suspect that the Unknown factors will not be announced in favour of the client. If they however were this could be an allright offer. Not anything to write home about, just alright.
I will not be interested if any of the following apply:
Local usage uses up the 10GB cap
I have to buy local bandwidth at 8c/mB
The latency remains at 150ms locally
The latency fluctuates tremendously based on external factors such as weather conditions
I am unable to sign a month to month contract
I am unable to disable the phone completely. Since I have no use for the phone I would most definitely not want to be dropped from the internet when somebody calls the wrong number.
Unfortunately a known enemy is better than an unknown one. Neotel is just not forthcoming enough with information, and there are way too many factors which have not been mentioned. Had they actually ran a trial, I am sure most of these issues would have been listed and that they would have been more forthcoming with information.
I urge people not to sign a 24 month contract with Neotel. Unless you want to end up the same way the Iburst and Sentech clients ended up. Once you are hooked they can stop investing and you have no way to get out of the contract until it expires.
I skimmed the earlier articles but found nothing pertaining to a 24 month contract.Was in the previous article I believe, also in comments from users with regards to feedback from Notel.
384 telkom = ±48KB/s [384 / 8]
300kbps - 700kbps neotel = 300 Kbps is ±36.62 kB/s & 700 Kbps is ±85.45 kB/s
So even at it's slowest speed it's almost as fast as telkoms 384k DSL
http://www.testmy.net/tools/convert.php?n=700&c=1 - see for your self
As for the pings it's wireless you will always get high latency on wireless, local or international. As for weather affection a wireless connection I has SAT DSL and have had max DL speed in thunder storms!
IMO give it some time and Neotel should have internet and phone only options!![]()
I skimmed the earlier articles but found nothing pertaining to a 24 month contract.
Has any one in JHB/PTA been contacted by Neotel??
Called the call centre & the guy confirmed that they launched & are in the process of contacting prospective clients in JHB/PTA.
The launch price for Neotel prime is R599(24 month contract involved)
That amount includes 50 SMS's, 1000 "free" voice minutes and 10Gig cap. Exceeding the cap will cost you 8c/MB.
While I have no intention of signing a 24 month contract (who knows where I'll be in 6 months let alone 2 years) I'll be more than happy to ride any ripple wave as the other provider adjusts their offering.Personally, even if it is a contract-only subscription, it doesn't really bug me, so long as there isn't a migratory fee when they bring out new services. I'm looking forward to Neotel.
You don't have to convert it from Kbps to KBps to see that it is in the same order, and hance it is not marked in red. What about the ones marked in red then Glordit?
I think this is a good start by Neotel.
I don't get it... even if folks feel the offering is too expensive/not flexible enough/{insert reason here}, how is this not getting more love? It's monumentally astounding that we have an actual, concrete tariff plan for South Africa's SNO.
Like Cara, I'll be pulling out the Champagne and having a toast to NeoTel. Especially since this is likely only the beginning and there have been sound, logical reasons why their offering is structured the way it is. Without another undersea cable it's impractical for them to provide us all with uncapped anything but already they've come in with a higher offering than other people.
I would have thought that since the majority of people here joined the site because of the way Telkom has been pillaging our country unchecked there'd be a little more happiness.
We've been moaning about not having competition for years and years and now when we finally have something resembling light at the end of the tunnel, the most common comment is "Oh no, that's not cheap/fast/efficient/amazingly astounding/UK standard for me. I'll just stay with Telkom."?
Really?
Sorry if that was a little rantish, I'm in a bad mood![]()