Network Issues since January 1 - Western Cape

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@ RavenXV Thank you for your reply
I thought things were getting better Monday fair 10 disconnects 14h00 to 22h00. Tuesday managed to watch some videos from Sencha on Ext JS only 3 disconnects and reasonable download speeds was able to watch online even in evening.
Wednesday back to normal 08h00-10h00 more than 10 disconnects gave up counting in evening switched to ADSL no disconnects.
Thursday same old no good story.
 
Viva said:
How is the speed when you move around in your house/neighborhood. There is a specific cause the the slow speed. Experiment a little so you can give Cell C something to work with.
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Got two netbooks and a desktop and the problem persists with all 3 PCs on the bottom floor, the top floor and outside in the garden.
 
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BobsLawnService said:
Got two netbooks and a desktop and the problem persists with all 3 PCs on the bottom floor, the top floor and outside in the garden.
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@BobsLawnService, please PM me your contact details, will contact you for more details...thanks, DM
 
The technician called me and left a message because I was unable to answer my phone. I did try watching a few Youtube videos for 45 minutes or so to test the connection and speeds were slow (between 300-400kb/s) but speeds were consistent and I didn't get dropped to EDGE and there were no disconnects. This morning things have been better with speeds between 800kb/s and 3mb/s. Touch wood it looks like the tech did something and it seems to have worked although as I mentioned, peak time 8pm last night was a little on the slow side.
 
ajax said:
Is your modem set to 3G only or are you referring to "EDGE like" speeds?
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Modem is not set to 3G only. So I get dropped to EDGE and the speeds are decidedly EDGE-like. Yes, I know I can install third party software which will allow me to select 3G only but I'm not in the mood to fiddle with this stuff. It should work out the box.
 
*sigh* two disconnects in the last 30 minutes and it has just dropped to EDGE after a pretty good day.
 
I had the same problem as you guys for 2 months. After countless times of phoning Cellc I got no help. Then I got a network booster for the speedstick and then it worked perfectly, after they told me I have no coverage, but I had for 3 months before that, and another popular reason was they didn't know.

So, get a network booster, it helped me. It boosted my speed also to about 5mb/s
 
Could everyone that is having an issue please pm me the tower id, rssi, area and rough time of disconnections/slow speeds. Going to try compile a full list of everyone having this issue in CT and submit it to cell c. I will be doing this till this sunday so should be enough time for everyone to pm.

I think this is going to be a long list :rolleyes:
 
sigh i got dc a few min ago .. granted my rssi is on -85dBm but for the last hour all data bellow 100kbps ... sigh
 
Hi I am in Ocean View and have been having terrible issues with my C cell Swoosh! Its constantly slow!! Any idea why this is?
thanks
 
JazzBriv said:
Hi I am in Ocean View and have been having terrible issues with my C cell Swoosh! Its constantly slow!! Any idea why this is?
thanks
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morkhans said:
Ocean View near Kommetjie? There's no coverage.
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It's Ocean View Drive (top of Sea Point)...

I checked it out tonight around from about 9, seemed to be very slow most of the time - apparently that's been the norm for the past week or so at least. I unfortunately didn't get a chance to get those IDs/RSSI, etc but hopefully it can still be logged.
 
I also struggle with slow speeds and sometimes I cannot even log in. I am in the Tableview area. It used to be quite fast when I got it in December, but it is quite slow now. Many evening I am stuck with using an Edge connection. Not cool!
 
Been getting excellent DL speeds this evening, Brackenfell Cape Town... 6.19mbps on a 7.2mbps modem... I just downloaded the latest version of XAMPP, 66mb, in under 2 minutes... that's whooooosh...

Hopefully this whoooosh stays!
 
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