rwenzori
Honorary Master
I agree completely, but nowadays I happily settle for any response, however basic it is. I often first get ‘there is no problem’, and after I push a bit I may get a response saying that there is actually a problem with a basic explanation.
It really wish I could speak directly to the engineers rather than the communications departments – would make everyone’s life so much easier and consumers will be much happier with timely and accurate information.
I'm with you all the way. And I suppose we must be thankful for small mercies ( some kind of response, as you say ).
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