abandonallhope
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It just couldn't be a billing mistake.
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Never, never never never use Afrihost for a VPS solution
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It just couldn't be a billing mistake.
The_Unbeliever
Honorary Master
Hey ghoti
Before you start throwing your proverbial toys out of the cot, speak to them first, and see what arrangements can be made.
Just my 0.05c.
May you have a good day
Before you start throwing your proverbial toys out of the cot, speak to them first, and see what arrangements can be made.
Just my 0.05c.
May you have a good day
A billing mistake... at the same time their OOB notifications stop.... how lucky for them.
Hey ghoti
Before you start throwing your proverbial toys out of the cot, speak to them first, and see what arrangements can be made.
Just my 0.05c.
May you have a good day
Hi,
Still waiting for them to respond. Thanks. Apparently they need over 2 hours to respond to a query. Will let you know.
F
Fudzy
Guest
Have you PM'd Afridude/guy/person?
abandonallhope
Expert Member
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Hey ghoti
Before you start throwing your proverbial toys out of the cot, speak to them first, and see what arrangements can be made.
Just my 0.05c.
May you have a good day
ghoti don't negotiate with lying stealing and cheating fraudsters.
Don't you see how obviously they are stealing his money ?
No, I was kinda hoping to get a response on their official support system. Since there is none so far, will do so.
Hey ghoti
Before you start throwing your proverbial toys out of the cot, speak to them first, and see what arrangements can be made.
Just my 0.05c.
May you have a good day
Great, I hope you ask people who complain about Vodacoms OOB to do the same. Do you? Or does Afrihost have exception from your 0.05c and MTN and Vodacom dont?
I think a thread warning people about Afrihosts OOB, where they dont send notifications and hit you with a massive bill is important. Those "toys" as you so nicely put it are pretty important. For anyone who hosts a VPS this is a serious financial risk that you can be nailed with that people should be made aware of. As with Vodacoms OOB. Shared hosting VPS`s get hacked every day. This is a serious and real risk to almost anyone who has a VPS with shared hosting at Afrihost.
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abandonallhope
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Have you considered taking them to court ?
This is kind of a big deal you know
This is kind of a big deal you know
No, for R3000 odd rand. No. Thats 2 hours lawyer fee`s. What I will do is move my business away from them. Vote with my wallet.
Ghoti, I totally agree with you regarding the risk being taken here. To simply be issued with an unexpected bill that may or may not result in some business cases as bankruptcy. People dont see it that way since they dont know about it. But it can happen.
I am also surprised that you would receive speedier service/support from a public forum than you would their official support channels :/
Oh well. Good luck mate.
I am also surprised that you would receive speedier service/support from a public forum than you would their official support channels :/
Oh well. Good luck mate.
Done, including the multiple support tickets at Afrihost.
I think the risk here can only be understood by people in the industry. You and I both know how quickly shared hosting gets hacked. People are way too lazy to update their Wordpress/Joomla websites and they get hacked. I know there is a recent Wordpress exploit that allows people to use an out dated Wordpress installation as a ddos zombie.
You literally can get TB bills very easily if some of those sites are hacked. VPS`s without warnings or hard caps are just too big a liability.
I dont know. Its a clients VPS. I dont go through clients stuff. Ive just switched it off for now.
I assume a hacked website. IE. Hacker exploits web site. Uploads some or other phishing page and then spams several million email from the vps telling people to click on the website that is hosted on the VPS.
Fulcrum29
Honorary Master
I will have to agree with Ghoti, as service providers this is a big no-no.
abandonallhope
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Wow, I didn't know Amazon is also a criminal organisation like Afrihost ?
Since this kinda thing is the height of blatant fraud after all ?