Never, never never never use Afrihost for a VPS solution

rakabos3 said:
Its not physically possible to have hard caps on postpaid usage. There is one telco i know about that can do this and its Cell C. CDR's are generated and usage is calculated etc and it happens after the fact. So there will always be a delay in usage determination.

With that said OOB is so ridiculous that it shouldnt happen from the supplier's side. Afriman said u can check your usage yourself, is this not sufficient to prevent this issue?
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And people complain about Vodacom and MTN because there is no way to hard cap and protect yourself from the OOB. That is a legitimate complaint. As I am doing here. This is a serious liability. If I was a small host with a single VPS I probably would have had to fold with a 3k knock as for many small VPS owners, that is a full months profit off one.
 
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Arthur said:
Amazing that some people really don't seem to understand that contracts are pretty serious treaties, and mean what they say. If one party does not perform as agreed, then the other party has a legitimate complaint and can either sue for specific performance or, if the term was essential (as in an inducement to contract), set the contract aside. It's why we have them, and the mustard cuts both ways. Corporates are persons, too.
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Oh no I fully understand the ideals of contracts. And I hear you corporates are people to. In fact I fully agree with you. Terms that are agreed upon must be adhered to. I am simply embarking on the fact that in this scenario it would seem that the person in question is more a slave to the corporate in question. Lack of empathy and all that. My apologies Arthur. My display of human emotions could not penetrate the trite corporate ******* mentality you walk around with so proudly. <-- That is a metaphor for my assumption of you, like your assumption of my grasp when it comes to contracts.

PS: Arthur, you give me the feels for why the MyBroadband forum has turned into the business driven whorehouse of advertising and marketing run by the corporates you wish to shine a better light on. I thought this was a consumer driven forum. Guess I heard wrong O.o

I mean its not like everyone's here to change everyone's opinion or even help... Lets just all insult each other :P
 
Bar0n said:
Which VPS service does allow users to set hard caps?
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VPS.co.za


AFAIK most vps providers do hard caps. You use up your bandwidth thats that. Buy more to keep your vps online. Which is the right way of doing things.
 
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ghoti said:
And people complain about Vodacom and MTN because there is no way to hard cap and protect yourself from the OOB. That is a legitimate complaint. As I am doing here. This is a serious liability. If I was a small host with a single VPS I probably would have had to fold with a 3k knock as for many small VPS owners, that is a full months profit off one.
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If they provide u with the tools to check usage which they say they do here, then its not their fault sorry. If that tool is 24hrs delayed or something like that then its their fault
 
ghoti said:
And people complain about Vodacom and CellC because there is no way to hard cap and protect yourself from the OOB. That is a legitimate complaint. As I am doing here. This is a serious liability. If I was a small host with a single VPS I probably would have had to fold with a 3k knock as for many small VPS owners, that is a full months profit off one.
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With that being said, the users don't have anyone but themselves to blame for OOB, do they?

I'm sorry that you're R3000 out of pocket, but I don't think you're being scammed or defrauded in any way. I don't know of a VPS service which allows hard caps (EDIT: you've posted a few), and even if you did know about it, what would you have done? I think you mentioned it hosts client websites. Would you just have turned their services off? Why not implement a system to cap clients' traffic?
 
FFF4Skin said:
My display of human emotions could not penetrate the trite corporate ******* mentality you walk around with so proudly. <-- That is a metaphor for my assumption of you, like your assumption of my grasp when it comes to contracts.
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You ascribe too much (proud corporate lackey). But I do think fairness is a human and social quality worth promoting. And defending when assailed.

FFF4Skin said:
PS: Arthur, you give me the feels for why the MyBroadband forum has turned into the business driven whorehouse of advertising and marketing run by the corporates you wish to shine a better light on. I thought this was a consumer driven forum. Guess I heard wrong O.o

I mean its not like everyone's here to change everyone's opinion or even help... Lets just all insult each other :P
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I did not mean to insult you. I apologise unreservedly for causing any offence. None is meant. I am sorry it was taken.

BTW, consumers are not a special category with exceptional rights. If the law says otherwise, it shouldn't.
 
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Bar0n said:
With that being said, the users don't have anyone but themselves to blame for OOB, do they?

I'm sorry that you're R3000 out of pocket, but I don't think you're being scammed or defrauded in any way. I don't know of a VPS service which allows hard caps (EDIT: you've posted a few), and even if you did know about it, what would you have done? I think you mentioned it hosts client websites. Would you just have turned their services off? Why not implement a system to cap clients' traffic?
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Then the client would not have secure root because anything I did would have to involve me accessing their private data. Only the datacenter can control the bandwidth like that.
 
ghoti said:
VPS.co.za


AFAIK most vps providers do hard caps. You use up your bandwidth thats that. Buy more to keep your vps online. Which is the right way of doing things.
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It's a great concept - but we've never advertised or offered a service like that. We're very open that we don't cut your services off and charge a data overage fee per GB (This is prominently displayed on our Cloud signup page)

http://www.afrihost.com/site/product/cloud_hosting?src=socmed
 
@ Arthur, we are all astute in nature. And yes I believe there is agenda even in the disorganized and rather chaotic whims of.. well everything. Sanity check -- AssBurgers xD I took no offence :) I was merely embarking on how it could be read. But I glad to see you can take it as you put out.

My point is. Was ghoti ever asked what should be done in cases where he is OOB. Regardless. What pidgin council convened on this matter and where was it relayed. All I am saying is that, no where is there any real help. You bought our services, we know there are pitfalls, but one miss step and you pay for it.

Given the bountiful number of causes that could lead to an absolute cluster**** when it comes to hosting and hosting VPS no doubt it is very discomforting to see that there are hardly ISP's out there willing to pro-actively assist their clients. So now we have a scenario where ISP's drive customers to take VPS the so called "Cloud" but no forehand warnings on what could go wrong, what could be done to stop it, how far they are willing to go to assist, etc. Though the drive to cloud everyone is great.

Bull**** and chips service. They should add the clause "If you dont know what could go wrong--dont take this service"
 
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Well I have informed the people who respond to your tickets (when they get to them) to cancel our services with you.

I have also had another supplier who has read this thread contact me and offer to assist (its useful when suppliers know your real name:D). At least some good may come of this.

Just so people know. With Afrihost you can go OOB and rack up massive charges quickly like with a Vodacom. If you have a client that is willing to pay thousands of rands for a bandwidth spike then they are ideal for you

Afrihost are not consistent with their OOB warnings. In the month of October I got a bill for R2600. I did not get one single oob notification in October.

So to those with clients on Afrihost. Just know that a client can rack up an amazing bill for you that you will be held accountable for So if you host with Afrihost, expect to pay for a monitoring service to have checks and balances with them.

Afrihost also does not give me the option to remove my credit card from your system. Please remove it instantly.

My tickets from 8:22am this morning are still not answered to, so I do not know if services have been cancelled.
 
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Arthur said:
Ghoti, why not simply add to your own customer contracts that ISP OOB charges are for customer's account?
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International clients are going to duck with a bill like that and $4 VPS`s available elsewhere. Theyre not going to pay the bill.

For the price I paid to Afrihost, I can purchase an uncapped dedicated server with awesome hardware... in South Africa!
 
ghoti said:
Well I have informed the people who respond to your tickets (when they get to them) to cancel our services with you.

I have also had another supplier who has read this thread contact me and offer to assist (its useful when suppliers know your real name:D). At least some good may come of this.

Just so people know. With Afrihost you can go OOB and rack up massive charges quickly like with a Vodacom. If you have a client that is willing to pay thousands of rands for a bandwidth spike then they are ideal for you

Afrihost are not consistent with their OOB warnings. In the month of October I got a bill for R2600. I did not get one single oob notification in October.

So to those with clients on Afrihost. Just know that a client can rack up an amazing bill for you that you will be held accountable for So if you host with Afrihost, expect to pay for a monitoring service to have checks and balances with them.
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I've done a review of your account and I am confident that we have followed the correct procedures as per our product. The bandwidth overage is totally legit - and this info was available to you at any time in ClientZone. I'm sorry that you had this poor experience, and I sincerely wish you the best with your new service provider.
 
Im gonna side with Afriman here, at no point can u blame them for OOB if the usage is there for you to go look at, sorry mate
 
AfriMan said:
I've done a review of your account and I am confident that we have followed the correct procedures as per our product. The bandwidth overage is totally legit - and this info was available to you at any time in ClientZone. I'm sorry that you had this poor experience, and I sincerely wish you the best with your new service provider.
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So you not ganna tell anyone why you stopped sending OOB notifications? :confused: Why were none sent October? As shown in my email history. You sent 2 in September, 1 in August, but 0 in October.

Do you no longer warn clients when theyre going OOB?
 
ghoti said:
So you not ganna tell anyone why you stopped sending OOB notifications? :confused: Why did I get them in September but not October?
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Do you have access to the clientzone, are you not gonna tell anyone why u didnt use it?
 
rakabos3 said:
Im gonna side with Afriman here, at no point can u blame them for OOB if the usage is there for you to go look at, sorry mate
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Cool, hope to see you say similar things to people who get the Vodacom OOB shark.
 
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