vangend
Well-Known Member
7 Hours later and still no resolution.
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Never, never never never use Afrihost for a VPS solution
- Thread starter w1z4rd
- Start date
7 Hours later and still no resolution.
I'm also waiting - got an SMS at 12:26:
'We're currently experiencing reduced capacity on a Storage Cluster which is unfortunately affecting your cloud server. We're tirelessly working to restore all services ASAP. Please visit our status page for updates - Thanks for your patience. Afrihost.'
I'm getting very tired of these constant outages without explanation or updates on progress.
I can't
unless Afridog gets his buttocks in a grip
or he is running around in a first person shooter with a BFG type weapon
Don't think I've ever said that
I Know
Now I am just not sure if you're purple coz your holding your breath and biting your tongue thus preventing yourself from saying it
JJ
This is just a learning curve to better your services Take it in your stride.
I Know
Now I am just not sure if you're purple coz your holding your breath and biting your tongue thus preventing yourself from saying it
JJ
Myself and the OP have chatted here and on PM, so I'm not sure what you mean.
It will take more than one thread to be my kryptonite
Myself and the OP have chatted here and on PM, so I'm not sure what you mean.
It will take more than one thread to be my kryptonite
Mean by the joke or bettering the service
Either way its good that you have strong character
Bandwidth usage is also displayed via the ClientZone at all times, regardless whether notifications have been setup though
I beg to differ, I had a case where client zone did not show the usage for a long while.
AfriGuy, we appreciate the apologies but they mean nothing when it comes to money. We keep on paying the same amount of money each month to you but we are not getting the service. We are not only loosing money in terms of the service, but our downtime, our time it takes to diagnose issues, our clients frustrations.
Well said!
KleinBoontjie
Honorary Master
South African service providers still has lots to learn. Here in SA if you, the customer, screw up or you missed a payment by a day, you're being hounded until you pay. If the service providers screw up, you have to nag and beg and nag and beg to get your money and the services you asked for.
In other countries I've heard of people that was refunded by service providers when services was interrupted for a while and the customer don't even know about the interruption.
In other countries I've heard of people that was refunded by service providers when services was interrupted for a while and the customer don't even know about the interruption.
Cloud is still fairly new to us, so I think it's entirely fair to say we have a bit to learn. On the other hand we know and fully acknowledge that the downtime experienced on our Cloud products is far from ideal
I can promise you that our team are doing everything in their power to have this sorted out. I'm sure this will be reviewing thoroughly once we've sorted the issues out.
gdavey
Member
Yea, had similar things with Afrihost. Every now and again, they try and bill me for traffic between 2 virtual servers which are on the same physical box what a joke.
See http://mybroadband.co.za/vb/showthread.php/592279-Colocation
who want to join?
what a joke.See http://mybroadband.co.za/vb/showthread.php/592279-Colocation
who want to join?