New Cool Ideas/Vumatel 50/50 Mbps problems

E

EveDawg

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Dec 24, 2017
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Hi everyone and Merry Christmas!

I have had a Cool Ideas 50/50 Mbps on Vumatel for about three weeks now. I cannot say if this problem was there from the start or not. I started noticing that it was impossible to stream a movie from any overseas server. The movie may start and soon start buffering at times even losing connection to the server. Speedtest.net shows local up/down speeds to be perfect and international speeds to be acceptable. The only “speedtest” I found that shows up an anomaly to be TestMy.net. Running repeated tests to the UK server it shows download speeds of about 14 Mbps dropping with the very next test to about 300 kbps.
View attachment 487250

My ADSL 10 Mbps connection with Telkom, which I fortunately still have, shows a rock solid speed test to the UK of around 8 – 9 Mbps and have no problem streaming movies. I would never have thought I would be grateful for still having Telkom ADSL. I can do most everything on the fibre line but to watch a movie I have to reconnect the old trusted ADSL modem.

You clever guys have any ideas?
 
PBCool

PBCool

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EveDawg said:
Hi everyone and Merry Christmas!

I have had a Cool Ideas 50/50 Mbps on Vumatel for about three weeks now. I cannot say if this problem was there from the start or not. I started noticing that it was impossible to stream a movie from any overseas server. The movie may start and soon start buffering at times even losing connection to the server. Speedtest.net shows local up/down speeds to be perfect and international speeds to be acceptable. The only “speedtest” I found that shows up an anomaly to be TestMy.net. Running repeated tests to the UK server it shows download speeds of about 14 Mbps dropping with the very next test to about 300 kbps.
View attachment 487250

My ADSL 10 Mbps connection with Telkom, which I fortunately still have, shows a rock solid speed test to the UK of around 8 – 9 Mbps and have no problem streaming movies. I would never have thought I would be grateful for still having Telkom ADSL. I can do most everything on the fibre line but to watch a movie I have to reconnect the old trusted ADSL modem.

You clever guys have any ideas?
Click to expand...
Hi :),
So there is a main thread for all Cool Ideas stuff, But basic things are is this over cable? Is this Vumatel aerial by chance?

You may have packet loss on the line which has much more of an affect to international traffic vs local.
 
E

EveDawg

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Sorry I did not realise I should have posted in the Cool Ideas thread. No not Vumatel aerial. New Vuma rollout in Edgemead Cape Town.
 
PBCool

PBCool

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EveDawg said:
Sorry I did not realise I should have posted in the Cool Ideas thread. No not Vumatel aerial. New Vuma rollout in Edgemead Cape Town.
Click to expand...
No worries :). So trenched? Are you testing over cable?
 
E

EveDawg

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I am going to go and do some Christmas'ey stuff now, No urgency but thanks for the quick response and Merry Christmas :)
 
H

HeftyCrab

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Remember those types of sites only have X capacity. Theyre not Netflix. They often run in to issues, especially during festive season when everyone is using them.

Perhaps get a Netflix trial and check your speed against that.
 
E

EveDawg

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I do understand that. But why is it impossible on a 50/50 Mbps line and no problems on a 10 Mbps ADSL line? I tried again last night with the same result. I have been using those sites for more than a year and yes they do have problems but nothing like what im experiencing on fibre. Impossible on fibre and no problems on ADSL.
 
E

EveDawg

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Speedtest.net to London:

View attachment 487340

Huh? Now it tells me my upload quota is exceeded :) A second speedtest.net to Community Fibre Limited, London gave me Ping 143ms Download 9.36Mbps Upload 7.77Mbps
Running automated test using testmy.net to London at 10 min intervals for 50 minutes gave me similar results as in my initial post: Average download speeds per test: 392kbps, 14.31 Mbps, 378 kbps, 184 kbps and 14.5 Mbps
 
PBCool

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EveDawg said:
Speedtest.net to London:

View attachment 487340

Huh? Now it tells me my upload quota is exceeded :) A second speedtest.net to Community Fibre Limited, London gave me Ping 143ms Download 9.36Mbps Upload 7.77Mbps
Running automated test using testmy.net to London at 10 min intervals for 50 minutes gave me similar results as in my initial post: Average download speeds per test: 392kbps, 14.31 Mbps, 378 kbps, 184 kbps and 14.5 Mbps
Click to expand...
Try not test to WIOCC as they peer locally, but you should get line speed to London either way. Is there anyone else on Vumatel trenched that we can run comparisons to? Usually if this happens on trenched they need to swap out the CPE.
 
Nicholas Marzio

Nicholas Marzio

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PBCool said:
Try not test to WIOCC as they peer locally, but you should get line speed to London either way. Is there anyone else on Vumatel trenched that we can run comparisons to? Usually if this happens on trenched they need to swap out the CPE.
Click to expand...

Vumatel trenched - Cape Town, Tamboerskloof

PC cabled to CRS125-24G-1S-RM cabled to RB2011UiAS-RM

http://beta.speedtest.net/result/6909543645
http://beta.speedtest.net/result/6909550132
http://beta.speedtest.net/result/6909552189

Not sure what's up with the upload speeds but download is still fine.
 
PBCool

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willsotaku

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Nicholas Marzio

Nicholas Marzio

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EveDawg said:
http://beta.speedtest.net/result/6909719560.png
Click to expand...

http://beta.speedtest.net/result/6910055051 - Comcast Server
http://beta.speedtest.net/result/6910056500 - Unwired Server

Clearly certain servers can only push so much traffic internationally, i.e. Cybersmart London server is speed limited as we found out testing from our office 1Gbps and DC 10Gbps lines.

I normally do test direct from my MikroTik to Public MikroTik test servers for accurate results.

[admin@MARZIO-ROUTER] > tool bandwidth-test address=50.235.23.218 user=btest password=btest protocol=tcp direction=r
status: running
duration: 1m
rx-current: 53.3Mbps
rx-10-second-average: 51.1Mbps
rx-total-average: 49.8Mbps
random-data: no
direction: receive

[admin@MARZIO-ROUTER] > tool bandwidth-test address=50.235.23.218 user=btest password=btest protocol=tcp direction=t
status: running
duration: 1m
tx-current: 54.1Mbps
tx-10-second-average: 51.9Mbps
tx-total-average: 50.7Mbps
random-data: no
direction: transmit

Continent: North America
Country: United States
Region: Southwest
State: California

https://forum.mikrotik.com/viewtopic.php?t=104266

As you can see by my tests above I am basically pushing my full line speed so speedtest.net doesn't always represent your ISPs capacity. Also remember that sites like Twitch.tv the streamer normally streams to the nearest server which might mean you are pulling a feed from far away i.e. America West coast.
 
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