New regulations SMS

ginggs

ginggs

༼ つ ◕_◕ ༽つ
Super Moderator
Joined
Jun 26, 2006
Messages
12,171
Reaction score
737
Location
Kapkaupunki
I received the following SMS, purportedly from Cell-C:
As per new regulations, from 1 March you won't be able to use data without a data bundle.Reply 1 to continue using airtime for out-of-bundle data services.CellC
Click to expand...
Is this legit?
 
Hi Ginggs

The SMS is 100% legit.

Introducing Cell C's Spend Control, giving you complete control over your out-of-bundle spend, providing you with a worry-free experience on the Cell C network.

You can choose the value you want to spend on out of bundle charges that suits your circumstances and budget from the available options. You can choose between unlimited, a specific Rand value and zero (R0). Unlimited gives you the freedom to continue enjoying uninterrupted access to the services that keep you connected.

^MM
 
ginggs said:
I received the following SMS, purportedly from Cell-C:

Is this legit?
Click to expand...
Yes, there was an article here the other day that all networks will be doing it.

I'm on Telkom and it's already in effect with them.

Edit:

https://businesstech.co.za/news/tel...rom-vodacom-mtn-cell-c-and-telkom-next-month/

The Independent Communications Authority of South Africa (Icasa) has published a number of clarification amendments to the End-User and Subscriber Service Charter Regulations.

Set to come into effect from 1 March 2019, the new regulations will mean that South Africa’s mobile operators may no longer automatically start billing subscribers out-of-bundle tariffs when their data bundles are depleted.

Instead, they must present subscribers with the option to buy a new bundle or agree to out-of-bundle billing.

The regulations state that mobile operators must also send usage depletion notifications (SMSes) as customers consume their data bundles.

According to the amended regulations published on Tuesday (12 February), these usage depletion notifications must be sent via SMS, push notification or ‘any other applicable means’.

It further states that South African smartphone owners should receive notifications when usage reaches the following levels:

  • 50% depletion;
  • 80% depletion;
  • 100% depletion.
End-users must be provided with an option to opt-out of voice and SMS usage notifications, Icasa said.
Click to expand...
 
Ninja'd said:
Yes, there was an article here the other day that all networks will be doing it.
Click to expand...
I knew the mobile operators were going to be prohibited from charging subscribers for out-of-bundle usage without consent. I'm wondering how that became "you won't be able to use data without a data bundle".
 
I opted in a little while back and it works. Been a few times a web page wouldn't load and upon checking, my bundle was depleted.
 
ginggs said:
I knew the mobile operators were going to be prohibited from charging subscribers for out-of-bundle usage without consent. I'm wondering how that became "you won't be able to use data without a data bundle".
Click to expand...

They're erring on the side of caution in that people defacto don't want to go out of bundle. Telkom is the same, no bundle=no data UNLESS you explicitly set a limit.
 
About time this was implemented. This was the main reason I left Cell C for Telkom Mobile. I was being billed for OOB data BEFORE my bundle actually ran out.

At any rate, I found that Telkom Mobile is better in so many other respects, so no point in going back now.
 
I have received this message: As per new regulations from 1/3/2018, you won't be able to use data without a data bundle.Reply 1 to continue using airtime for out of bundle data services. Cell C. What does this mean ( what are the implications)
 
Does this apply to contract subscribers too? I have a limit set on my sim, which is in a router - I'd rather NOT be able to go OOB, and prefer to have my data connection stopped once it gets depleted.
 
Joe Elze said:
I have received this message: As per new regulations from 1/3/2018, you won't be able to use data without a data bundle.Reply 1 to continue using airtime for out of bundle data services. Cell C. What does this mean ( what are the implications)
Click to expand...

Hi Joe

Cell C's Spend Control, gives you complete control over your out-of-bundle spend, providing you with a worry-free experience on the Cell C network.
There are a few ways you can access this new service. The first is on the Cell C App, where you can select "Manage Limit" and completely take control of your spend. On USSD, dial *147#, select option 1 for "Manage My Account" and follow the prompts. Spend Control is also available through the online portal at www.cellc.co.za.
You can choose the value you want to spend on out of bundle charges that suits your circumstances and budget from the available options. You can choose between unlimited, a specific Rand value and zero (R0). Unlimited gives you the freedom to continue enjoying uninterrupted access to the services that keep you connected, your overall spend is still capped by your monthly bill limit. Defining a specific Rand value (in increments of 10) allows you to control the amount you spend according to your budget. Selecting zero (R0) will mean you always need a bundle active in order to use services and will never go out of bundle again. Remember if you select zero (R0) once your bundle is depleted you won't be able to connect to the Internet, make calls (and even may drop a call if you are on a call) or send SMS' until you purchase a bundle - even if you have airtime and bill limit available.

^NS
 
@ Cell_C:-
" Remember if you select zero (R0) once your bundle is depleted you won't be able to connect to the Internet, make calls (and even may drop a call if you are on a call) or send SMS' until you purchase a bundle - even if you have airtime and bill limit available. "

Huh So a data service is now linked to the operation of non - data services? They are not independent?

edit:- changed function to service
 
Cell_C said:
The SMS is 100% legit.

Introducing Cell C's Spend Control, giving you complete control over your out-of-bundle spend, providing you with a worry-free experience on the Cell C network.

You can choose the value you want to spend on out of bundle charges that suits your circumstances and budget from the available options. You can choose between unlimited, a specific Rand value and zero (R0). Unlimited gives you the freedom to continue enjoying uninterrupted access to the services that keep you connected.
Click to expand...
Thanks @Cell_C

So if I don't want to use airtime for out-of-bundle data services, I should not reply 1, and no further action is required?
 
Cell_C said:
Hi Ginggs

The SMS is 100% legit.

Introducing Cell C's Spend Control, giving you complete control over your out-of-bundle spend, providing you with a worry-free experience on the Cell C network.

You can choose the value you want to spend on out of bundle charges that suits your circumstances and budget from the available options. You can choose between unlimited, a specific Rand value and zero (R0). Unlimited gives you the freedom to continue enjoying uninterrupted access to the services that keep you connected.

^MM
Click to expand...
Is there any way to revert back if you pressed 1? Thus data comes from Data bundle and not voice
 
This explains the switch from opt-in to opt-out:
https://mybroadband.co.za/news/cell...ested-vodacom-vs-mtn-vs-telkom-vs-cell-c.html

Cell C’s Terms and Conditions for its Spend Control service confirm this, stating that “Spend Control settings will be set to Unlimited for data, voice and SMS out-of-bundle spend and customers will need to update their spend control settings themselves”.

This appears to be in conflict with ICASA’s regulations, which require that out-of-bundle data depletion be disabled by default.
Click to expand...

Sneaky, Cell-C :thumbsdown:
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X