No Connection On Rain - Durban Berea

[Pixual]

Awoke I this morning without a usable Rain connection. Rebooted the router a few times. No change. Logged into the router to see which tower I was connected to and a brand new CID shows that is totally different to what I normally see.

Did the check thing on that Unwired Labs site and it cannot find it. The CID is 163333478. Normally Rain's begin with a 7.

I have no idea what is going on. Logged a fault and I suppose if I am lucky I might get the robot to tell me to optimise the signal.

As I type this they are digging the fibre trench outside my house. How can I hurry this along so that I can get proper internet?

 

[rain_mobile]

Awoke I this morning without a usable Rain connection. Rebooted the router a few times. No change. Logged into the router to see which tower I was connected to and a brand new CID shows that is totally different to what I normally see.

Did the check thing on that Unwired Labs site and it cannot find it. The CID is 163333478. Normally Rain's begin with a 7.

I have no idea what is going on. Logged a fault and I suppose if I am lucky I might get the robot to tell me to optimise the signal.

As I type this they are digging the fibre trench outside my house. How can I hurry this along so that I can get proper internet?

Hi @Pixual

Please provide me with your email via PM.

 

[Pixual]

Hi @Pixual

Please provide me with your email via PM.

Thanks for reaching out. I did a sim out power off for about 45 minutes and have restarted it now to find that it is connecting to my regular tower and service is more or less the same as before.

It's very annoying that this is happening so often these days.