"No Internet Access"

[Kloofvreter]

Couldn't find a thread about this specific problem. I use a TrendNet WiFi router with the modem for Internet Acces. I have the 10gb promo contract. The connection seems stable, the modem is connected, but every now and then, I cannot access the Internet, then I have to reboot the router. Any ideas why? Faulty modem/router?

 

[Telkom]

Couldn't find a thread about this specific problem. I use a TrendNet WiFi router with the modem for Internet Acces. I have the 10gb promo contract. The connection seems stable, the modem is connected, but every now and then, I cannot access the Internet, then I have to reboot the router. Any ideas why? Faulty modem/router?

Hi Slootvreter!

It sounds like it could be the modem/router. Try testing with another modem/router from the same location to confirm if it is your equipment. If not - please let us know so we can investigate.

Regards,
Social Media Team