O/T: Mweb Fibre problem (Shaping??)

DERoestorf said:
I honestly don't care when you registered or when I registered.

The fact remains that providing feedback of We will check and then nothing for 2 weeks means buggerall, as you do not provide proper feedback.

Yes, I care for other consumers. Getting the best quality for the best value. If you trace back my account on MWEB, you will see that the first one was opened in my name in 1998 or earlier, when it was iafrica. From there I was loyal through all the **** I had to deal with.

Oh, and my issue is not isolated

http://forums.mweb.co.za/viewtopic.php?f=207&t=8133
http://forums.mweb.co.za/viewtopic.php?f=201&t=8121
http://forums.mweb.co.za/viewtopic.php?f=138&t=6508

always the same excuse, not our fault, cannot be replicated, your issue
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MWEB did look into your issues, I recall that they spoke to the account holder or yourself about it.

I suggest reading the threads you linked to instead of just posting them because you think it'll help your cause.

"Hi all, thanks for checking and confirming that MWEB is not to blame."

Treating 99.9% of consumers based on your 0.0001% experience is not in the interests of consumers looking for quality internet. Just stop it.
 
PostmanPot said:
MWEB did look into your issues, I recall that they spoke to the account holder or yourself about it.

I suggest reading the threads you linked to instead of just posting them because you think it'll help your cause.

"Hi all, thanks for checking and confirming that MWEB is not to blame."

Treating 99.9% of consumers based on your 0.0001% experience is not in the interests of consumers looking for quality internet. Just stop it.
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No, getting treated like crap by a company who refuses to acknowledge there is a problem entitles me to inform people to stay away. And I was the account holder, half the time they say they contacted me it never happened. So stop spewing lies for them.

Also, I am not the 0.0001% as you claim. Look at those links and you see how many more people are having problems, and that is just the tip of the ice berg.

BTW, What does Jacob Zuma and MWEB have in common? They both refuse to admit any wrongdoing even when evidence points to the contrary
 
DERoestorf said:
No, getting treated like crap by a company who refuses to acknowledge there is a problem entitles me to inform people to stay away. And I was the account holder, half the time they say they contacted me it never happened. So stop spewing lies for them.

Also, I am not the 0.0001% as you claim. Look at those links and you see how many more people are having problems, and that is just the tip of the ice berg.

BTW, What does Jacob Zuma and MWEB have in common? They both refuse to admit any wrongdoing even when evidence points to the contrary
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All I see is excellent personal support given to a handful of users who have ongoing issues, and then endeavours by MWEB to resolve the issues which end up not being able to be replicated.

Bear in mind these users having issues make up 0.0001% of MWEB gamers. If it was an MWEB issue there would be outcry all over the local internet, forums, etc.

MWEB is renowned for gaming, and they are the largest host of gaming servers in SA. Anyone into gaming knows how good MWEB is, for latency, support, servers, TeamSpeak, etc.

Considering there are no issues with MWEB, your informing others is baseless and once again points back to a one-off 0.0001% problem, and that you are being a disservice to other consumers looking for quality internet.
 
DERoestorf said:
No, getting treated like crap by a company who refuses to acknowledge there is a problem entitles me to inform people to stay away. And I was the account holder, half the time they say they contacted me it never happened. So stop spewing lies for them.

Also, I am not the 0.0001% as you claim. Look at those links and you see how many more people are having problems, and that is just the tip of the ice berg.

BTW, What does Jacob Zuma and MWEB have in common? They both refuse to admit any wrongdoing even when evidence points to the contrary
Click to expand...

Don't argue with a fool he will bring you down to his level and beat you with experience! The funny thing in this post is how everyone just questioned why anyone would go with MWEB and I am in agreement, just had endless issues with them, while issues do come up with every ISP my main issue was their lack of customer service.

I would suggest to ignore the fanboy it will just make you crazy. It doesn't matter what you say he will keep with mweb is the best. I do not doubt that he might not have any issues but thinking that just because you have no issues thus no issues exist is also not a good strategy. mweb works for him and doesn't for you thus the only thing you can do is move to a different ISP that suits your needs better.
 
Splendid said:
Don't argue with a fool he will bring you down to his level and beat you with experience! The funny thing in this post is how everyone just questioned why anyone would go with MWEB and I am in agreement, just had endless issues with them, while issues do come up with every ISP my main issue was their lack of customer service.

I would suggest to ignore the fanboy it will just make you crazy. It doesn't matter what you say he will keep with mweb is the best. I do not doubt that he might not have any issues but thinking that just because you have no issues thus no issues exist is also not a good strategy. mweb works for him and doesn't for you thus the only thing you can do is move to a different ISP that suits your needs better.
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Like I said, 0.0001% of users does not mean MWEB has issues. I have years of MWEB feedback to back myself up. Simply put, the feedback threads have been quiet for years. Random one-off issues here do not count as general ISP issues which 99.99% of users get subjected to. Therefore do not advise 99.99% of users/prospective users based on 0.0001% of one-off random issues, it's simply deceiving consumers and lacks any objectivity whatsoever. Especially considering the once dire and still semi dire state of SA ISPs where consumers get shafted all the time in their quest for decent internet.
 
PostmanPot said:
Like I said, 0.0001% of users does not mean MWEB has issues. I have years of MWEB feedback to back myself up. Simply put, the feedback threads have been quiet for years. Random one-off issues here do not count as general ISP issues which 99.99% of users get subjected to. Therefore do not advise 99.99% of users/prospective users based on 0.0001% of one-off random issues, it's simply deceiving consumers and lacks any objectivity whatsoever. Especially considering the once dire and still semi dire state of SA ISPs where consumers get shafted all the time in their quest for decent internet.
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That is not how a free market works, He has every right to tell other about his bad experiences just as much as you have the right to tell them that you have had good experiences, This is what these platforms have been created for. People will then make their own conclusions. Making random claims with random numbers with no actual factual stats isn't of any use to anyone, Making a statement with your experience and constructive feedback is all that matters. Getting into an argument with someone on the forums actually shines a bad light on the ISP you are using and does more harm than good.
 
Mweb introduced Shapping and throttling, fck em they are overpriced

Go to afrihost, they offer fiber as well.

At better prices too
 
PostmanPot said:
Like I said, 0.0001% of users does not mean MWEB has issues. I have years of MWEB feedback to back myself up. Simply put, the feedback threads have been quiet for years. Random one-off issues here do not count as general ISP issues which 99.99% of users get subjected to. Therefore do not advise 99.99% of users/prospective users based on 0.0001% of one-off random issues, it's simply deceiving consumers and lacks any objectivity whatsoever. Especially considering the once dire and still semi dire state of SA ISPs where consumers get shafted all the time in their quest for decent internet.
Click to expand...

I am well within my rights to express myself. The only reason you don't like what I am saying is because it does not conform to your view of how it should be.

And must say, your last line makes me laugh since MWEB is one of the biggest companies out there shafting consumers with inflated prices, which does not equate to the product you are paying for.

Also, I am not deceiving anybody. You are doing that. I am making my statements from experience, you can make yours from experience. You random numbers and claims you make that cannot be back up by facts is what is deceiving customers.

BTW, how is those numbers I asked for coming along. The ones where I asked for an independent study to show that MWEB is the "best"
 
I'm sure Postman is hired by Mweb to derail threads that show how rubbish Mweb is.

Everyone focuses on the fool and not the problem .....
 
Splendid said:
That is not how a free market works, He has every right to tell other about his bad experiences just as much as you have the right to tell them that you have had good experiences, This is what these platforms have been created for. People will then make their own conclusions. Making random claims with random numbers with no actual factual stats isn't of any use to anyone, Making a statement with your experience and constructive feedback is all that matters. Getting into an argument with someone on the forums actually shines a bad light on the ISP you are using and does more harm than good.
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I'm not wanting to deny freedom of expression. What I'm against is using a one-off experience (their experience was actually with a different product than the OP's) and advising others as if everyone experiences the issues. I fully agree with you that there are people who have different problems with different ISPs who others have no problems with; that's what we put his issues down to.

What I'm saying is that 99.9% of users do not experience these issues, and have a superb consistent experience. Think about the bad name MWEB has here, which is completely unfair and acts against the interests of people looking for good internet.
 
DERoestorf said:
I am well within my rights to express myself. The only reason you don't like what I am saying is because it does not conform to your view of how it should be.
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See my response above. I very much understand that there are other people besides yourself who experience one-off issues that 99.9% of others don't.

And must say, your last line makes me laugh since MWEB is one of the biggest companies out there shafting consumers with inflated prices, which does not equate to the product you are paying for.
Click to expand...

MWEB actually offers good value. I'm happy to dig up my posts on the matter, if you really want me to. Pricing is excellent for the consistent quality you get, and in some cases cheaper or on par with other ISPs.

Also, I am not deceiving anybody. You are doing that. I am making my statements from experience, you can make yours from experience. You random numbers and claims you make that cannot be back up by facts is what is deceiving customers.
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My numbers are backed up by the scarceness of discussion from others about the issues you had.

Do you not believe that you were in the 0.0001%, even after what everyone told you?

BTW, how is those numbers I asked for coming along. The ones where I asked for an independent study to show that MWEB is the "best"
Click to expand...

They would come quicker if you presented an independent study showing that MWEB is the worst.
 
Scary_Turtle said:
I'm sure Postman is hired by Mweb to derail threads that show how rubbish Mweb is.

Everyone focuses on the fool and not the problem .....
Click to expand...

Some of these learned forumites in the past few days are also obviously hired by MWEB. :D

http://mybroadband.co.za/vb/showthr...d-packages?p=17332590&viewfull=1#post17332590
http://mybroadband.co.za/vb/showthr...d-packages?p=17334584&viewfull=1#post17334584
http://mybroadband.co.za/vb/showthr...d-packages?p=17334802&viewfull=1#post17334802

The problem is that you are wrong, and therefore the one acting foolish.
 
PostmanPot said:
See my response above. I very much understand that there are other people besides yourself who experience one-off issues that 99.9% of others don't.



MWEB actually offers good value. I'm happy to dig up my posts on the matter, if you really want me to. Pricing is excellent for the consistent quality you get, and in some cases cheaper or on par with other ISPs.



My numbers are backed up by the scarceness of discussion from others about the issues you had.

Do you not believe that you were in the 0.0001%, even after what everyone told you?



They would come quicker if you presented an independent study showing that MWEB is the worst.
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I have always stated that in my opinion or in my mind they are the worst. You are the one making statements that it is fact they are the best. So the onus falls on you to prove it. Since you can't, it would be best if you refrain from making those statements.

Good value for money. Lets see, I paid pm 739 from what I remember for a 4mb premium account, and for 2 months was unable to utilize said account. before that, there was another 12 months worth of issues which left me nearly unable to game, and with a bad connnection.

I pay R899 for my fibre uncapped connection. Have utilized around 400gb of data, and guess what, I have not had any drop in performance.

For 899, i will pay MWEB for a capped account with 200gb worth of data. Yeah, real value for money right there.
 
DERoestorf said:
I have always stated that in my opinion or in my mind they are the worst. You are the one making statements that it is fact they are the best. So the onus falls on you to prove it. Since you can't, it would be best if you refrain from making those statements.

Good value for money. Lets see, I paid pm 739 from what I remember for a 4mb premium account, and for 2 months was unable to utilize said account. before that, there was another 12 months worth of issues which left me nearly unable to game, and with a bad connnection.

I pay R899 for my fibre uncapped connection. Have utilized around 400gb of data, and guess what, I have not had any drop in performance.

For 899, i will pay MWEB for a capped account with 200gb worth of data. Yeah, real value for money right there.
Click to expand...

Everything is an opinion, and you are wrong to advise people based on what 99.99% of users do not experience. You are just not helping people.

R899 would give you 4Mbps and 600GB of MWEB capped data.

The numbers are on my side having already shown themselves and been proven. Not one other person commented in your thread, this on one of SA's busiest sites and the largest forum. I can assure you that what I say about being in the 0.0001% is the fact of the matter.
 
PostmanPot said:
Everything is an opinion, and you are wrong to advise people based on what 99.99% of users do not experience. You are just not helping people.

R899 would give you 4Mbps and 600GB of MWEB capped data.

The numbers are on my side having already shown themselves and been proven. Not one other person commented in your thread, this on one of SA's busiest sites and the largest forum. I can assure you that what I say about being in the 0.0001% is the fact of the matter.
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You are not counting the line speed into that equation.

Mweb is usually good, they are just higher priced than nearly everyone else without really offering anything that makes it worth it.

And your comment to gaming latency: I would pick Crystalweb over Mweb for that one. Of course near all the providers are reducing their latency with more international lines etc. which is nice. Can't really single Mweb for being ahead of the pack, I still have less latency with Afrihost than Mweb in Cape Town.
 
PostmanPot said:
Everything is an opinion, and you are wrong to advise people based on what 99.99% of users do not experience. You are just not helping people.

R899 would give you 4Mbps and 600GB of MWEB capped data.

The numbers are on my side having already shown themselves and been proven. Not one other person commented in your thread, this on one of SA's busiest sites and the largest forum. I can assure you that what I say about being in the 0.0001% is the fact of the matter.
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Ok, so lets compare.

R899 for a 4mb line and 600gb cap
vs
R899 for a 20/20mb line uncapped

Which one is better value for money, I wonder

And I don't believe in your facts, as they are biased
 
PostmanPot said:
:confused:



They're not biased, they reflect the MWEB experience. Your 0.0001% is biased.
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Mine is based on experience.

And why so confused? I pay R899 for a 20mb line, up and down, uncapped. Why in the hell would I pay R899 for a 4mb line with mweb?
 
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