O/T: Mweb Fibre problem (Shaping??)

PostmanPot said:
No it's not. What experience? Yours is based on an experience (0.0001%).



I don't care.
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Yes, it is based on my experience. So it is still valid. More people can raise their experience. And should feel free to do so without somebody always jumping down their throat about it. Telling them they don't know what they are talking about, and that they are always the exception to the rule.

You can speak to your experience, and unless you work for MWEB, you can speak only to your experience.

As to your post where you say you don't care. Of course you don't, I just proved that MWEB does not offer value for money. You cannot deny that argument. And if you state again quality blah blah blah then I suggest you wait until you have fibre and can actually test other ISP's before trying to blast them
 
DERoestorf said:
Yes, it is based on my experience. So it is still valid. More people can raise their experience. And should feel free to do so without somebody always jumping down their throat about it. Telling them they don't know what they are talking about, and that they are always the exception to the rule.

You can speak to your experience, and unless you work for MWEB, you can speak only to your experience.

As to your post where you say you don't care. Of course you don't, I just proved that MWEB does not offer value for money. You cannot deny that argument. And if you state again quality blah blah blah then I suggest you wait until you have fibre and can actually test other ISP's before trying to blast them
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Your experience is 0.0001% of mine, and it was absolutely an exception, which everyone told you. Accept it and move on, otherwise I'll always be there reminding everyone that you are advising 99.99% of people based on a 0.0001% exception. This certainly isn't in the interests of consumers and objectivity, and you should be mature enough to realise this.

Voicing of problematic experiences is welcomed, and MWEB encourages the raising of these problems in the public domain for all to see. I certainly appreciate it. The fact that these problems are so few and far between goes to show the high quality of the network and bandwidth quality, given the fact that MWEB is the second largest ISP in SA.

MWEB offers excellent value for money on many of its products. Your scenario is completely irrelevant and incomparable.
 
PostmanPot said:
Your experience is 0.0001% of mine, and it was absolutely an exception, which everyone told you. Accept it and move on, otherwise I'll always be there reminding everyone that you are advising 99.99% of people based on a 0.0001% exception. This certainly isn't in the interests of consumers and objectivity, and you should be mature enough to realise this.

Voicing of problematic experiences is welcomed, and MWEB encourages the raising of these problems in the public domain for all to see. I certainly appreciate it. The fact that these problems are so few and far between goes to show the high quality of the network and bandwidth quality, given the fact that MWEB is the second largest ISP in SA.

MWEB offers excellent value for money on many of its products. Your scenario is completely irrelevant and incomparable.
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Nope, People can't raise their experience, as soon as they something, they get called that their experience is wrong, and does not count, just as you are doing now. You are not happy that I am warning people to stay away from MWEB, based on my experience, and instead of making a positive post regarding your own experience, to counter mine, you would rather attack my experience with baseless statements that is not even facts.

And my scenario is not incomparable. For a price point of R899, I can get a faster speed, with more data than what MWEB is offering me. I have not had any line issues, drops in speed, or problems with browsing since activation. So I can clearly state, that for the price point R899, MWEB does not offer similar value for money.
 
DERoestorf said:
Nope, People can't raise their experience, as soon as they something, they get called that their experience is wrong, and does not count, just as you are doing now. You are not happy that I am warning people to stay away from MWEB, based on my experience, and instead of making a positive post regarding your own experience, to counter mine, you would rather attack my experience with baseless statements that is not even facts.

And my scenario is not incomparable. For a price point of R899, I can get a faster speed, with more data than what MWEB is offering me. I have not had any line issues, drops in speed, or problems with browsing since activation. So I can clearly state, that for the price point R899, MWEB does not offer similar value for money.
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Your experience counts for 0.0001% of users' experiences, mine counts for 99.99% of users' experience. What matters is what 99.99% of people experience when gauging ISPs, not what 0.0001% experience in a few obscure cases. I do not make baseless statements, my statements are based on years of experience. Yours are based on your own 0.0001% experience, now that's baseless.

If your brand of any electronic/mechanical/combustion device or product breaks, yet 99.99% of other peoples' do not, you will get shown wrong just like I've shown you wrong. You are the one trying to tarnish an entire brand/product with a 0.0001% experience, and I take exception to this and being a disservice to consumers.

Of course it is incomparable. About 1% of SA has access to FTTH and therefore your offering is meaningless. I'm ecstatic that you are getting great value. But we are not dealing with you here.

We don't have drops in speed or problems browsing either. 99.99% (us) vs 0.0001% (you).
 
PostmanPot said:
Your experience counts for 0.0001% of users' experiences, mine counts for 99.99% of users' experience. What matters is what 99.99% of people experience when gauging ISPs, not what 0.0001% experience in a few obscure cases. I do not make baseless statements, my statements are based on years of experience. Yours are based on your own 0.0001% experience, now that's baseless.

If your brand of any electronic/mechanical/combustion device or product breaks, yet 99.99% of other peoples' do not, you will get shown wrong just like I've shown you wrong. You are the one trying to tarnish an entire brand/product with a 0.0001% experience, and I take exception to this and being a disservice to consumers.

Of course it is incomparable. About 1% of SA has access to FTTH and therefore your offering is meaningless. I'm ecstatic that you are getting great value. But we are not dealing with you here.

We don't have drops in speed or problems browsing either. 99.99% (us) vs 0.0001% (you).
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And this is a thread about FTTH not ADSL, so the discussion should be regarding FTTH. Even if FTTH users only make up 1% of the population, the value for money offering is regarding FTTH. MWEB does not have FTTH offerings that is good value for money given what other providers out there are offering. The fact that you don't have FTTH, further show that you lack the experience to comment on this thread.

Oh, and you cannot comment on others experience unless you work for MWEB. So to your point. We are 2 people. My experience has been bad, yours has been good. We cannot make assumptions for all the other people on the internet. So 50% of the experience has been bad.

If more people add a positive voice, then you can start adding that to good. If more people start to add a negative voice, you add that as well.

Sadly, given what I have seen, I believe you are nowhere close to 99.99% as you like to claim.
 
DERoestorf said:
And this is a thread about FTTH not ADSL, so the discussion should be regarding FTTH. Even if FTTH users only make up 1% of the population, the value for money offering is regarding FTTH. MWEB does not have FTTH offerings that is good value for money given what other providers out there are offering. The fact that you don't have FTTH, further show that you lack the experience to comment on this thread.
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And the baggage you still drag around with you is based on an isolated incident using MWEB Uncapped ADSL.

I have plenty of experience with FTTH.

Oh, and you cannot comment on others experience unless you work for MWEB. So to your point. We are 2 people. My experience has been bad, yours has been good. We cannot make assumptions for all the other people on the internet. So 50% of the experience has been bad.
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I have direct experience with dozens of people, and the experience of thousands of online feedback posts. I have not missed one on MyBb.

If more people add a positive voice, then you can start adding that to good. If more people start to add a negative voice, you add that as well.
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Which is how we arrive at 99.99% vs 0.0001%.

Sadly, given what I have seen, I believe you are nowhere close to 99.99% as you like to claim.
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What have you seen?
 
PostmanPot said:
Which is how we arrive at 99.99% vs 0.0001%.
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No, you're pretty much the only one who keeps touting them. All ISPs have their problem, Mweb just isn't worth the premium to most people. Now please stop with this argument, it has nothing to do with the original topic.
 
Johnatan56 said:
No, you're pretty much the only one who keeps touting them. All ISPs have their problem, Mweb just isn't worth the premium to most people. Now please stop with this argument, it has nothing to do with the original topic.
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Numerous reasons for that. MWEB left sour tastes in many peoples' mouths (including mine) when they introduced throttling, which has severely affected the general sentiment among higher usage users like ourselves. I also left, only to return a year later when I realised they actually offered good usage and good value (besides the best quality bandwidth).

MWEB is the iPhone of ISPs, everything just works, always. Everyone is too happy to talk about them, others prefer not talking about it so as to preserve the integrity of the network.
 
PostmanPot said:
MWEB is the iPhone of ISPs, everything just works, always. Everyone is too happy to talk about them, others prefer not talking about it so as to preserve the integrity of the network.
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ROFLMAO, MWEB is more like the blackberry of phones, outdated, overpriced and useless
 
DERoestorf said:
ROFLMAO, MWEB is more like the blackberry of phones, outdated, overpriced and useless
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I understand you feel that way given that you experienced what 0.0001% of people do. The 0.1% of users of other ISPs feel the same way about those ISPs.

http://mybroadband.co.za/news/adsl/152247-best-uncapped-adsl-deals-in-south-africa-3.html
http://mybroadband.co.za/news/adsl/151929-best-adsl-deals-for-2016.html

In the cases of MWEB not being the cheapest/cheap, you get what you pay for.
 
PostmanPot said:
Absolutely. I get great pleasure seeing consumers now finally getting decent internet (what we on MWEB have been getting for years now) after being shafted by other ISPs.
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Not true at all... Was with MWEB for years, then left them. Then Telkom, then left them for MWEB (4 more years). While I do admit that I didnt have issues often, on the 2 occasions I did have issues, it took ages to resolve. Let's not talk about how I was told the usual "it's not on our side, it's on yours"...

For me, besides price, the last straw was having shaping and throttling "appear" out of nowhere in my Client panel, without even an email to inform me as a loyal client. I was on a Premium account, and so too were all my clients (on my recommendation). I moved, and changed all my clients' accounts to other ISP's. Currently, I have acquired new clients that are with MWEB, that have specifically asked me to find them alternate solutions for various reasons - the main one being terrible performance and shocking support/fault resolution.

PS. to you use your analogy, "YOU are the 0.00001% in this thread that is actually happy with MWEB, and not the other way around".

This is the one fact that is irrefutable.
You've also failed to provide evidence of: "MWEB capped products are UNSHAPED"??? Where does it say that? :whistle:

When it comes to FTTH, all one has to do is look at the various articles for fibre tested by MyBB and you can see MWEB's is not even close to full speed. Case in point, the recent article testing their 1GBps connection that couldn't even break 100Mb on a speed test to a local Cape Town server.

....food for thought.... INNIT??? :p
 
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cortexenslaver said:
Not true at all... Was with MWEB for years, then left them. Then Telkom, then left them for MWEB (4 more years). While I do admit that I didnt have issues often, on the 2 occasions I did have issues, it took ages to resolve. Let's not talk about how I was told the usual "it's not on our side, it's on yours"...
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Which issues did you have? It sounds like you're referring to a very long time ago?

For me, besides price, the last straw was having shaping and throttling "appear" out of nowhere in my Client panel, without even an email to inform me as a loyal client. I was on a Premium account, and so too were all my clients (on my recommendation). I moved, and changed all my clients' accounts to other ISP's. Currently, I have acquired new clients that are with MWEB, that have specifically asked me to find them alternate solutions for various reasons - the main one being terrible performance and shocking support/fault resolution.
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So that's the last time you used MWEB? 6 years ago?

I also left MWEB then due to the usage limit uncertainty, and returned a year later soon after the throttle limits became public knowledge, which were and still are generous considering they are full speed with only p2p being shaped during hours. I much prefer a throttling system, far more predictable than a shaping one. Not to mention that it's really quality bandwidth that just consistently performs always.

PS. to you use your analogy, "YOU are the 0.00001% in this thread that is actually happy with MWEB, and not the other way around".

This is the one fact that is irrefutable.
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Then show me the ongoing issues that 99.99% of MWEB users are experiencing? Conversely, not one person replied to DERoestorf's thread stating they had the same PS4 issues. This thread had over 4,000 views. And MWEB is the second largest ISP in South Africa.

You've also failed to provide evidence of: "MWEB capped products are UNSHAPED"??? Where does it say that? :whistle:
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I can feel it in the snappiness and by looking at the figures, but give me something to test and I'll happily do it for you with both capped and uncapped accounts.

When it comes to FTTH, all one has to do is look at the various articles for fibre tested by MyBB and you can see MWEB's is not even close to full speed. Case in point, the recent article testing their 1GBps connection that couldn't even break 100Mb on a speed test to a local Cape Town server.

....food for thought.... INNIT??? :p
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You base this on this article? http://mybroadband.co.za/news/broad...ge-adsl-and-fibre-speeds-in-south-africa.html

I take it with a pinch of salt. Besides, 99.99% of users are on ADSL/VDLS, and their pipes are being fully saturated, believe you me.
 
MickeyD said:
Some perspective is required when you say that...

MWeb and all the other ISPs added together is still smaller than TI.

So being the second largest does not say much.
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And they have terrible ongoing problems, as well as low thresholds on uncapped accounts. The quality of the bandwidth is not what it used to be. I used to put my Telkom Capped account on par with MWEB Uncapped. Went south around 2 - 3 years ago and ranger couldn't help.

cortexenslaver said:
Here you go:

MWEB
http://mybroadband.co.za/news/fibre/157263-mwebs-1gbps-fibre-to-the-home-on-vumatel-tested.html

VOX
http://mybroadband.co.za/news/broad...ps-ftth-the-ferrari-of-internet-accounts.html
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Are you going to respond in full? I am not interested in debating Speedtest results and peak speeds.
 
cortexenslaver said:
Here you go:

MWEB
http://mybroadband.co.za/news/fibre/157263-mwebs-1gbps-fibre-to-the-home-on-vumatel-tested.html

VOX
http://mybroadband.co.za/news/broad...ps-ftth-the-ferrari-of-internet-accounts.html


Or am I missing something here?
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Er, obviously it varies between 50Mbps and 100Mbps. Same thing with Constantia Fibre with people using VOX, who are claimed to be the Supercar of FTTH.

Like I said. Pinch of salt. You're doing yourself no favours construing these MyBb articles as facts of matters.
 
PostmanPot said:
And they have terrible ongoing problems, as well as low thresholds on uncapped accounts. The quality of the bandwidth is not what it used to be. I used to put my Telkom Capped account on par with MWEB Uncapped. Went south around 2 - 3 years ago and ranger couldn't help.
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Your experience is 0.0001% of mine, and it was absolutely an exception, which everyone told you. Accept it and move on, otherwise I'll always be there reminding everyone that you are advising 99.999% of people based on a 0.0001% exception. This certainly isn't in the interests of consumers and objectivity, and you should be mature enough to realise this
 
PostmanPot said:
Er, obviously it varies between 50Mbps and 100Mbps. Same thing with Constantia Fibre with people using VOX, who are claimed to be the Supercar of FTTH.

Like I said. Pinch of salt. You're doing yourself no favours construing these MyBb articles as facts of matters.
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You asked... quit shifting the goalposts :p
 
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