O/T: Mweb Fibre problem (Shaping??)

DJ... said:
Based on this ridiculously faulty logic, my personal experience trumps yours by a few country miles.
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I don't care. Not once have I made any comment whatsoever about your personal experience. No once have I made any suggestion to it or inference. Not once have I suggested I have superior knowledge to you.

I was not talking to you either.
 
PostmanPot said:
I don't care. Not once have I made any comment whatsoever about your personal experience. No once have I made any suggestion to it or inference. Not once have I suggested I have superior knowledge to you.

I was not talking to you either.
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Of course you do. I have pointed out the problems associated with what you do, and have gone into great detail about it in an attempt to help you to digest it piece by piece. You choose to flat-out ignore it time and time again as if it doesn't exist, ignoring it's very existence. This is selectively choosing when to apply your own logic - only when it suits you, and is precisely what I have been saying last night, to which you responded with the super insightful and thought-provoking "No, I am not" insight. To selectively apply this, is to assume that you know better. I feel like we're making some headway here. Are we, or is this false hope I'm experiencing?

As for not talking to me, you are now, so let's get cracking on this mindfsck for you, courtesy of you. I've simply repackaged your own argument that you made to Sauronza. Enjoy listening to yourself tell yourself why you are wrong, no matter how you attack it and no matter how you come out of it...

PostmanPot said:
Would you say that your own personal opinion on these matters carries more weight than the personal opinion on these matters of someone who uses the internet occasionally at home and who has no IT/networking skills or knowledge (like most people)?

Because then your personal opinion is certainly less anecdotal and personal than theirs, because your personal experience comprises the experiences of many situations and other people whom you've dealt with besides your own experience at home.
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Based on this ridiculously faulty logic, my personal experience trumps yours by a few country miles. Tack on my businesses to this and you might as well sit with active speakers directly implanted into your ear-canal, propped up in a gimp suit, ball in, zipped up, and dead silent listening intently while I shout "you are fscking wrong and should stop lying to people".

But it only applies selectively, right? You're happy with this criteria, until your own inability to contemplate the extension of this line of reasoning works against you, right?

See, this line you've drawn in the sand is super, because maybe you'll listen to yourself without imploding into a ball of egon (it's like argon, but primarily found inside you). Just remember, you proposed this. Now listen up: if this line of reasoning is correct, you MUST accept my point of view as carrying more weight. In which case I say unto thee, shut the fsck up, you don't know what you are talking about.

If you realise your error, and choose not to apply it, you must acknowledge that your experiences are all anecdotal and personal (if you're still reading, try to keep it together -remain in a stable state of egon, PP). So either you listen to yourself and you admit that you cannot transpose your own experiences onto others, which let's face it, was stupid to do so before, but hopefully you'll listen to yourself this time. Or, we continue your line of faulty logic, and you MUST accept as authoritative, the opinions of those with vastly more experience than you, in which case refer to sentence 2 again and read it out to yourself, and abide by it.

Hopefully the implosion has been averted, but warn us if you're likely to implode. There's a lot of pent-up and pressurised incorrectogas that needs to be released from inside there...
 
DJ... said:
Of course you do.
Click to expand...

No I haven't.

Based on this ridiculously faulty logic, my personal experience trumps yours by a few country miles.
Click to expand...

I don't care. Not once have I made any comment whatsoever about your personal experience. No once have I made any suggestion to it or inference. Not once have I suggested I have superior knowledge to you.

I was not talking to you either.
 
PostmanPot said:
No I haven't.



I don't care. Not once have I made any comment whatsoever about your personal experience. No once have I made any suggestion to it or inference. Not once have I suggested I have superior knowledge to you.

I was not talking to you either.
Click to expand...

That's why you've been quoting him quite often in this discussion for the last ~9 pages
 
Johnatan56 said:
That's why you've been quoting him quite often in this discussion for the last ~9 pages
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I'm entitled to respond to all accusations against me, whether they are raised directly when quoting me, or when raised with others.

Is this even important, or do you just enjoy trying to point out where you think I'm wrong?
 
PostmanPot said:
I'm entitled to respond to all accusations against me, whether they are raised directly when quoting me, or when raised with others.

Is this even important, or do you just enjoy trying to point out where you think I'm wrong?
Click to expand...

But you weren't talking to him, yet you keep replying to him and he to you. Seems like you're talking with each other.
 
Johnatan56 said:
But you weren't talking to him, yet you keep replying to him and he to you. Seems like you're talking with each other.
Click to expand...

As mentioned. I'm entitled to respond to all accusations against me, whether they are raised directly when quoting me, or when raised with others.
 
DJ... said:
While he's close to imploding, and you've brought up Audi, we might as well start chanting Apple iPhone together and hope it gets caught in the implosion of incorrectogas that no doubt is imminent...
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Hey, I like Apple and Audi. :)
 
PostmanPot said:
MWEB has offered consistent performance for so many years. Either there are never issues, or there are issues which affect everyone, i.e. Seacom down and intermittent Chrome issues with Youtube. In other words, everything is very black and white with MWEB, with very little grey areas. Everything just works, so when there is the occasional exceptional issue for unbeknownst reasons, I've found that there's very little that MWEB can actually do. MWEB promotes troubleshooting via the forum, which means that most/all of the problems are public. I've read every single post in the feedback threads for many years, collecting a wealth of information which contributes to much of what I know.
Click to expand...

Consistent? Nay sir.

I signed up with Mweb for a 1Mbps uncapped line (first 2 months free). One of my worst decisions...

Why?

Every time SEACOM went titsup, my Mweb account was as dead as a doornail. Afrihost Mobile, Afrihost 1Gb free and a shared Telkom ADSL account from my work was all that still continued to work even though SEACOM was down.

I was very happy when I sent in my cancellation request and got rid of Mweb

I also used a Crystalweb account, and never had any issues, even though SEACOM went down again.

It just was absurd, paying top $$$ to an ISP who claim that they're one of the top ISP's in our country - yet is unable to perform fallback to alternatives like WACS/SAT3 etc

I rest my case.
 
SauRoNZA said:
Hey, I like Apple and Audi. :)
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You know what I can't stand? Bloody plasma TVs. How crap are those things with their resolutions from a 2001 Nokia, their excessive weight, and the horrible picture quality with light-bleed quite literally, all around the screen, except in random places where it doesn't, I think to make it look like a nightclub. And the panels are too thick, the wall-mount plugs are all non-standard, and they smell of garlic paste...
 
PostmanPot said:
As mentioned. I'm entitled to respond to all accusations against me, whether they are raised directly when quoting me, or when raised with others.
Click to expand...

So we've now had a number of people post about their experiences. Do you accept that these happened and were non-Telkom related by and large, or have you found a way to blame Telkom yet? Do you accept, after having used your own argument against you relating to the anecdotal nature of your evidence that YOU made, and the posts of others here who, like you, are entitled to their experiences, that your experience is not replicated across the board, always? And, that you have no insight into the network, nor ticket desk to speak on behalf of Mweb's other channels of support?

Any reasonable man can make an objective conclusion from this thread: to my mind, it is that Mweb are overall a good ISP for low usage customers who plan to never exceed the FUP, but like all ISPs in the world, and just like us, they have the occasional network glitch, and rather than say "that's weird, I don't see it my side so can't be an Mweb issue" like a flippen Afrihost drone during a crisis, it may be best to listen to the people posting problems, sharing experiences, and allow the people with the network insight and tools to do so, run the tests with the clients and provide the feedback? I mean, this stands to reason - your experience is only unique to you, on your account, in your IPC location, over your exchange distribution. Nobody I believe is asking you to give up on the dream to bow down and suck the base of the M-sign, but perhaps you haven't been as objective as you like to claim you are? Perhaps you're not best suited to provide feedback and run tests with customers, because they'll have to run them with Mweb in any case because you don't have network or Telkom insight? And maybe, just maybe, you can try to hold back on being such a royal twat to other ISPs while convincing yourself that you're being kind to them by allowing their name to emanate from your M-shaped-face-hole.

I fear if we can't hopefully get you to attempt to realign yourself with reality, which everyone but you appears capable of seeing, you're just going to fight with everyone. And really they should simply ban you from this section of the forum to avoid this. If we can agree that you aren't prepared to come join the rest of humanity on the O-shaped planet that the rest of us reside on, then this is going to be an ugly place in the future. I don't want that and I highly doubt the Mweb-reps (who are going to freak out when they see how many pages have consumed this weekend) would want that. You've always wielded the power in this. Your choice - the ISP section of MyBroadband gets uglier and uglier each day you're in it, or you tame your M-Beast and bring it down somewhere closer to atmospheric pressure x1...
 
-
A post I made last month:

I was hoping someone might be able to assist me.

I have a 100mb Fibre line with Mweb on a 200GB
capped account.

I'm having a lot of difficulty where I am
persistently suffering from selective slow browsing
from around the middle of each month.

Normally it affects it from around 2pm to 1am,
but can be entire weekends.

This month, it was already in effect - each day,
from the morning until when I go to bed, from the
9th. I've only used 64gb of my 200gb by the 17th.


Connection
-----
Tested with 2 different modems.
Tested with 3 different computers,
2 with internal wi-fi, one tested with
sepate wi-fi receiver.
Tested with ethernet cable.

Speedtest tests fine.
Steam downloads full speed
Nvidia drivers download full speed
Any direct download downloads full speed
No packet loss on pings.

Certain websites work fine, such as
www.facebook.com
www.gamespot.com

news24.com struggles to open

Google mail very often gets stuck on 'loading'
and refuses to go in even when I set it to load
the basic version.

Google itself struggles to open - searches result,
quite often, in nothing happening.

Youtube doesn't load the video preview lists on
the homepage and doesn't load videos.

Animetv.top doesn't stream anything

Ping on LOL 219-242

My connection to my coding server where
I store my goodies,which I run through PUTTY
(ssh) doesn't hold longer than 30 seconds <--
apparently counts as an 'unattended download'
according to their techs which falls into
the realms of torrents (which also do not
work when this happens).

Trying to get into my eccommerce software
for my shop is quite often a nightmare.

When I run a VPN on any of the computers,
the problem vanishes -instantly-.

-Yesterday when I spoke to a tech, they said
everything looked absolutely fine, but it can
be the base cap of our account and he mentioned
that the 'technicians' will have to reset the
account... being unable to provide me with further
answers concerning the particulars of this account
reset. Frankly, i'm rather certain that he was just
making this up.

He promised that the would call me
back in the morning, nothing. This is after waiting
over a week for a callback.

----------------------------------------
Does anyone have any idea if it could be anything
other than shaping?

Thank you for the assistance and I apologize for the
lengthy post. We have a two year contract, but I can't
continue on like this for two years

----------------------

PS

We also had this problem with them when we had 4mb uncapped
adsl with them. It instantly vanished when we switched to crystalweb.
we returned to mweb for fibre in the hopes that the problem would
not arise again, given that it is fibre....


As of the 21st of March this problem still isn't resolved
to and my emails are met solely with 'we are escalating'.

mweb tech have mentioned this seems to a problem on their
side.

I'm desperate for a way out of this contract.
 
Last edited:
The_Librarian said:
Consistent? Nay sir.

I signed up with Mweb for a 1Mbps uncapped line (first 2 months free). One of my worst decisions...

Why?

Every time SEACOM went titsup, my Mweb account was as dead as a doornail. Afrihost Mobile, Afrihost 1Gb free and a shared Telkom ADSL account from my work was all that still continued to work even though SEACOM was down.

I was very happy when I sent in my cancellation request and got rid of Mweb

I also used a Crystalweb account, and never had any issues, even though SEACOM went down again.

It just was absurd, paying top $$$ to an ISP who claim that they're one of the top ISP's in our country - yet is unable to perform fallback to alternatives like WACS/SAT3 etc

I rest my case.
Click to expand...

I realise how that was a problem for you. How long ago was this? Seacom was down for about 8 hours +-half a year ago IIRC, that's the last time I can remember anything newsworthy about Seacom being down. When people mention MWEB and Seacom being problematic, they're usually using experiences from around 5 years ago as justification. I'm very happy with these stats over two years - http://www.mweb.co.za/help/ServiceStatus/NetworkStatistics.aspx.
 
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