ODS or Openweb uncapped?

[Necuno]

sunday is coming up....

 

[Kosmik]

Quite frankly I've seen enough posts about the company and its conduct to make my decision to ever use them.

 

[TheYak]

sunday is coming up....

LOL! I'll be awake at 1am tonight. I have a Kara run in World of Warcraft...

Quite frankly I've seen enough posts about the company and its conduct to make my decision to ever use them.

In all fairness, it's been much better this weekend. Connection is much more stable, 'cept for the fact that my torrents NEVER go above 14k

Other than that, it looks like it's taking a turn for the better. *touch wood*

 

[PearlJam]

In all fairness, it's been much better this weekend. Connection is much more stable, 'cept for the fact that my torrents NEVER go above 14k

Other than that, it looks like it's taking a turn for the better. *touch wood*

Have they actually contacted you?

14k on torrents is useless

 

[TheYak]

I spoke way too soon...

Connection just crapped out on me. I did a speed test on speedtest.net and got 35kpbs download speed, upload didn't even work...

WoW pings are at 13000ms...

Can anyone please suggest another ISP. I think I've tried long enough to get this sorted. It's time to move on. I am looking for something similar to ODS' Fibre plus offering - only without all the crap.

Uncapped, unshaped for round about R1500 a month. RELIABILITY is an absolute must!!! I am supposed to be working, but my VPN connection to work is absolutely useless on this connection.

*sigh*


Edit:
They've gone COMPLETELY off the cliff now!

No one is doing ANYTHING about my connection. The support guy's phone is off now and I still have a pathetically slow connection. This is SUCH bull!!!

 

[Necuno]

I spoke way too soon...

Connection just crapped out on me. I did a speed test on speedtest.net and got 35kpbs download speed, upload didn't even work...

WoW pings are at 13000ms...

Can anyone please suggest another ISP. I think I've tried long enough to get this sorted. It's time to move on. I am looking for something similar to ODS' Fibre plus offering - only without all the crap.

Uncapped, unshaped for round about R1500 a month. RELIABILITY is an absolute must!!! I am supposed to be working, but my VPN connection to work is absolutely useless on this connection.

*sigh*


Edit:
They've gone COMPLETELY off the cliff now!

No one is doing ANYTHING about my connection. The support guy's phone is off now and I still have a pathetically slow connection. This is SUCH bull!!!

theres always the small claims court or ICASA(?); no services as promised - damages claim. In right you shouldn't pay them for this month, no services rendered no pay. are you connection even a fiber, maybe its also some backwater washed business uncapped being reselled as "fiber"

i would say go with webafrica or openweb - they atleast remember that they have customers and must render some service instead if /ignore customer

you could always just go IS direct

 

[Necuno]

theres always the small claims court or ICASA(?); no services as promised - damages claim. In right you shouldn't pay them for this month, no services rendered no pay. are you connection even a fiber, maybe its also some backwater washed business uncapped being reselled as "fiber"

i would say go with webafrica or openweb - they atleast remember that they have customers and must render some service instead of just /ignore customer

you could always just go IS direct

.

 

[Glax]

TheYak - theres a great thread in the gaming forum about which ISP to use based on WoW latencies. I think WebAfrica came up tops.
I've used IS uncapped/unshaped and wasn't that impressed. my two year contract actually ended 2 months ago and i havent renewed. However in all fairness it was extremely reliable....

 

[TheYak]

theres always the small claims court or ICASA(?); no services as promised - damages claim. In right you shouldn't pay them for this month, no services rendered no pay. are you connection even a fiber, maybe its also some backwater washed business uncapped being reselled as "fiber"

i would say go with webafrica or openweb - they atleast remember that they have customers and must render some service instead if /ignore customer

you could always just go IS direct

IS is a but pricey, isn't it? As for getting my money back, they agreed that I would be paid back pro-rata for this month, which is... alright, I guess. It's so frustrating, because the connection came right again lats night, for a while. It's almost as if, every hour, it dips.

It's all very disconcerting...

*shrug*

TheYak - theres a great thread in the gaming forum about which ISP to use based on WoW latencies. I think WebAfrica came up tops.
I've used IS uncapped/unshaped and wasn't that impressed. my two year contract actually ended 2 months ago and i havent renewed. However in all fairness it was extremely reliable....

Any reason why you weren't impressed? Slow? Bad service?

I'll take a look at WebAfrica. Thanks guys.

 

[Glax]

We had a 1MB line and it was only slightly faster than a 512K account. We knew it was IS's fault (and not the line) cos' we had other accounts to experiment with which were much faster. The latency was excellent in the evenings though and local speeds were much better that intl.
Like i said though it was super reliable. it never varied in speed much and in two years only went down once or twice due to Telkom issues.
Service from IS is appalling though unless you are a big customer. Very friendly and extremely well trained, but if you're a small fish they make you feel that way!
hope this helps...

 

[TheYak]

Glax, thank you very much for the feedback.

I had a chat with the guys at WebAfrica though, and from what I can see, they don't offer an uncapped, unshaped IS account. It's uncapped, but not unshaped.

Where'd you get this connection from that you're referring to, and also, how much did it cost, if you don't mind me asking?

 

[Necuno]

ADSL Fibre uncapped
http://broadband.datapro.co.za/business-uncapped-adsl-a-fibre.html
http://www.is.co.za/broadband/IS+ADSL/IS+Business+ADSL+Fibre+Continued.htm
https://www.isat.co.za/Products/ADSL_Uncapped.aspx
http://www.rheid.com/internet/broadband/uncapped-adsl.html
http://www.eject.co.za/products.php?prod=18&cont=33
http://www.switch-it.co.za/uncapped-adsl-0
http://www.paradigmsolutions.co.za/server/service/adsl_uncapped.asp
http://www.cyberconnect.co.za/business-adsl-fibre.html
http://www.rsaweb.co.za/adsl/adsl_signup.php
http://www.inloco.co.za/adsl.php?sub=15/business_adsl.php
http://www.snowball.co.za/internet/adsl_public_pricing.php
http://www.securenetworx.co.za/adsl.php
http://www.fit-solutions.co.za/isp.html
http://www.mitsol.net/Default.aspx/Access ADSL/Pricing/pageId_48/moduleParams_173_74

options apart from ODS....

 

[Glax]

We got it directly from IS... It was two years ago so maybe they dont sell direct anymore, but at the time we just phoned up and asked for it. I unfortunately don't remember who we dealt with. Looking at Necuno's links i also realize we must've had a shaped account bcos we were only paying around R2k/month - so my apologies there.
for some reason i thought it was unshaped. probably cos' torrents and WoW ran so well in the evenings :/