Official Vox DSL feedback thread

[Francois Marais]

@Voxy / Vox - please arrange to have updated, the Overview & Daily Usage figures.

They did update after the weekend (when I last posted about this), but I've again noticed they're stagnant since some time yesterday (27/01/2016 shows usage, but I'm not sure if it covers everything since the clock struck midnight , and just about NIL usage showing for the 28/01, when I know I've used more).

Sure this is across the board, and not only affecting my account. I seem to be the only one concerned about this, though.

Same problem. Just gatvol of barking up the tree...

 

[avr-rulez]

A lot better Youtube streaming




Better last night... now to keep this going Vox?

20Mbps CAPPED VDSL Cape Town - south

 

[Acid[]Killer]

my lyn pomp.

Thx

 

[Dan C]

Netflix was 100% last night... looking good again.

 

[Hiro ZA]

i'm seeing awful pings on my line :-/ This is meant to be a 10MB line.

http://www.speedtest.net/my-result/5042287933

http://www.speedtest.net/my-result/5042287933

Pinging google.co.za [216.58.223.35] with 32 bytes of data:
Reply from 216.58.223.35: bytes=32 time=1770ms TTL=54
Reply from 216.58.223.35: bytes=32 time=1517ms TTL=54
Reply from 216.58.223.35: bytes=32 time=968ms TTL=54
Reply from 216.58.223.35: bytes=32 time=788ms TTL=54

Ping statistics for 216.58.223.35:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 788ms, Maximum = 1770ms, Average = 1260ms


ADSL Link Downstream Upstream
Connection Speed 10239 kbps 1023 kbps
Line Attenuation 9.0 db 5.5 db
Noise Margin 19.1 db 9.3 db



And then after I reboot my router :

http://www.speedtest.net/my-result/5042309362

Pinging google.co.za [216.58.223.3] with 32 bytes of data:
Reply from 216.58.223.3: bytes=32 time=9ms TTL=54
Reply from 216.58.223.3: bytes=32 time=9ms TTL=54
Reply from 216.58.223.3: bytes=32 time=9ms TTL=54
Reply from 216.58.223.3: bytes=32 time=8ms TTL=54

Ping statistics for 216.58.223.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 9ms, Average = 8ms

So why do i need to keep restarting router? Whats causing it to degrade like this ?

 

[Rade84]

i'm seeing awful pings on my line :-/ This is meant to be a 10MB line.

http://www.speedtest.net/my-result/5042287933

http://www.speedtest.net/my-result/5042287933

Pinging google.co.za [216.58.223.35] with 32 bytes of data:
Reply from 216.58.223.35: bytes=32 time=1770ms TTL=54
Reply from 216.58.223.35: bytes=32 time=1517ms TTL=54
Reply from 216.58.223.35: bytes=32 time=968ms TTL=54
Reply from 216.58.223.35: bytes=32 time=788ms TTL=54

Ping statistics for 216.58.223.35:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 788ms, Maximum = 1770ms, Average = 1260ms


ADSL Link Downstream Upstream
Connection Speed 10239 kbps 1023 kbps
Line Attenuation 9.0 db 5.5 db
Noise Margin 19.1 db 9.3 db



And then after I reboot my router :

http://www.speedtest.net/my-result/5042309362

Pinging google.co.za [216.58.223.3] with 32 bytes of data:
Reply from 216.58.223.3: bytes=32 time=9ms TTL=54
Reply from 216.58.223.3: bytes=32 time=9ms TTL=54
Reply from 216.58.223.3: bytes=32 time=9ms TTL=54
Reply from 216.58.223.3: bytes=32 time=8ms TTL=54

Ping statistics for 216.58.223.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 9ms, Average = 8ms

So why do i need to keep restarting router? Whats causing it to degrade like this ?

Tracing route to www.google.com [216.58.223.36]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 710 ms * * vox-upload-teraco-cpt-barrack-ipc.vox.co.za [41.
193.121.10]
4 * * * Request timed out.
5 * 92 ms 113 ms 41.193.120.37
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * 98 ms jnb01s08-in-f4.1e100.net [216.58.223.36]

I know that feel...

 

[jannier]

YouTube now working well, no problem to stream 4K content, line runs at max.

 

[Dan C]

YouTube now working well, no problem to stream 4K content, line runs at max.
View attachment 337616

What are you watching ? Looks like 'how to get away with murder'

 

[jannier]

nope nothing that "sinister" just some tech stuff.

[video=youtube_share;qAO1n3lYVIE]https://youtu.be/qAO1n3lYVIE[/video]

 

[avr-rulez]

after 2 good days - sunday is vakked with buffering and even Netflix (USA) dropping

 

[GSRit01]

Netflix was good all weekend for me on Bolt-On. At first I was on the Unotelly USBlend which kept giving me issues but went back onto normal US and it was all good

 

[Drifter]

Netflix was fine for me. Even watched some Netflix UK.

 

[Voxy]

Netflix was good all weekend for me on Bolt-On. At first I was on the Unotelly USBlend which kept giving me issues but went back onto normal US and it was all good

Netflix was fine for me. Even watched some Netflix UK.

Hi Guys

I'm glad to hear that service quality has improved. Please yell if you pickup any further issues.

Regards,
Voxy

 

[tkburn]

Hi Guys

I'm glad to hear that service quality has improved. Please yell if you pickup any further issues.

Regards,
Voxy

P2P downloads are still pathetic , ive been trying to download a 9gb file for the last 2 days on a 40mb/s vdsl connection.
Everything else is fine.
Speedtests are normal.
But p2p has been horrible since december.

Port resets dont help either.

 

[Voxy]

P2P downloads are still pathetic , ive been trying to download a 9gb file for the last 2 days on a 40mb/s vdsl connection.
Everything else is fine.
Speedtests are normal.
But p2p has been horrible since december.

Port resets dont help either.

Good evening

Please pm me your details so I can look into your issue.

Regards,
Voxy

 

[Acid[]Killer]

P2P downloads are still pathetic , ive been trying to download a 9gb file for the last 2 days on a 40mb/s vdsl connection.
Everything else is fine.
Speedtests are normal.
But p2p has been horrible since december.

Port resets dont help either.

This... Im used to 8-10mb/s on my 100Mbit line, I'm getting 1.3-2.1mb/s on a file with over 2000 seeds...

 

[Drifter]

I downloaded a few things on Sunday. Was p2p was > 1Mbps on my 10 mbps line.

 

[ernestank]

I am currently looking for an alternative to Vox. Just too many hassles and issues......

 

[fxit_man]

Hi all. What is your fatpipe latency looking like??

Been getting consistent terrible pings for the last week or so.

EDIT: Hmm my afrihost isn't that much better according to my tests..

EDIT2: Bleh...really? http://mybroadband.co.za/news/adsl/122012-adsl-problems-caused-by-new-telkom-system-isps.html

How are your pings?

 

[Riyaad Saban]