Official Vox DSL feedback thread

[Aquiva]

Yes, Browsing is extremely slow, but when I run speedtest, it shows my line is running at full speed.
Going to swop over now to Google DNS to see if that improves the situation.

EDIT: Switched to Google DNS but no improvement. Browsing is sluggish.

Same here!!

 

[waynehooper]

Same here in East London, I was using the google DNS and am having problems downloading my Gmail - looks like it might be an international problem again.

Absolutely terrible speeds here in Cape Town.
Maybe the rain?
Only got home now to this, but according to the wife has been sluggish and unbearable for the whole day?
Couldn't even load the vox live-chat service, kept timing out.
Also tried google DNS and zero improvement too...

C'mon vox... sort your jazz out...

 

[Aquiva]

All these complaints and as usual....

 

[Sopbeen]

Same here in East London, I was using the google DNS and am having problems downloading my Gmail - looks like it might be an international problem again.

Intl Vox problem yea. Tried WA and its fullspeed with normal pings. Good times.

 

[FHTheron]

Also can't use Vox this afternoon. Pings dropped from 800ms to <200ms at least.

[admin@MikroTik] > /tool traceroute use-dns=no count=10 interface=pppoe-vox  mybroadband.co.za    
 # ADDRESS                          LOSS SENT    LAST     AVG    BEST   WORST STD-DEV STATUS                                                                                                                                                       
 1                                  100%   10 timeout                                                                                                                                                                                              
 2 41.193.121.9                       0%   10    25ms    24.7    23.9    25.3     0.4                                                                                                                                                              
 3 41.193.121.10                     10%   10 127.1ms   117.7    92.8   138.7    12.4                                                                                                                                                              
 4 209.203.1.41                      20%   10 133.7ms   118.6    92.8   147.8    15.2                                                                                                                                                              
 5 41.193.120.45                     10%   10 120.9ms   116.8      97   138.7    11.6 <MPLS:L=667584,E=0>                                                                                                                                          
 6 41.193.106.105                    20%   10 130.9ms   122.1   111.6   147.5    11.3 <MPLS:L=321984,E=0>                                                                                                                                          
 7 41.193.106.97                      0%   10   131ms   124.2   108.6   164.3    16.7 <MPLS:L=321440,E=0>                                                                                                                                          
 8 41.193.106.101                    30%   10 140.1ms   127.6   114.2   146.8    10.9 <MPLS:L=757456,E=0>                                                                                                                                          
 9 41.193.32.198                     30%   10 160.8ms   129.4   113.7   160.8      15 <MPLS:L=313585,E=0>                                                                                                                                          
10 41.193.119.86                     20%   10 timeout   133.6   115.2   155.2    13.6                                                                                                                                                              
11 196.46.25.198                     50%   10 timeout   143.8   127.3   182.3    21.1                                                                                                                                                              
12 104.20.71.110                      0%   10 109.3ms   129.5   108.1   164.8    17.6                                                                                                                                                              

[admin@MikroTik] > /tool traceroute use-dns=no count=10 interface=pppoe-webafrica  mybroadband.co.za    
 # ADDRESS                          LOSS SENT    LAST     AVG    BEST   WORST STD-DEV STATUS                                                                                                                                                       
 1                                  100%   10 timeout                                                                                                                                                                                              
 2 196.38.72.206                      0%   10  25.5ms    27.1    24.8    38.7     3.9 <MPLS:L=227,E=0>                                                                                                                                             
 3 196.38.72.205                      0%   10    25ms    25.1    24.3    26.4     0.6                                                                                                                                                              
 4 196.35.115.128                     0%   10  25.5ms    25.3      24      26     0.6                                                                                                                                                              
 5 168.209.2.12                       0%   10    25ms    25.8    24.7    29.5     1.3                                                                                                                                                              
 6 168.209.100.101                    0%   10  40.2ms    41.8    40.1    51.5     3.3                                                                                                                                                              
 7 168.209.1.179                      0%   10  41.8ms    43.2    41.8    52.9     3.2                                                                                                                                                              
 8 196.46.25.198                      0%   10  43.5ms    44.5    42.9    53.4     3.1                                                                                                                                                              
 9 104.20.72.110                      0%   10  42.5ms      43    42.3    43.9     0.5

 

[jannier]

Switched to Afrihost, Slow.
Switched to CrystalWeb, running perfectly full speed.

 

[X-Gamer]

Sigh, now what?

Just switched to Mweb again.

 

[Yuu]

Same here, slow the entire day. Tried google dns and same story. Always good to have a backup account though .

 

[Hogrod]

Check here, they seem to be aware https://twitter.com/VoxTelecom/with_replies

 

[akescpt]

Snail's pace here of my already snail max pace.

 

[BCR]

https://twitter.com/VoxTelecom

We are currently experiencing issues with Fibre and ADSL in the Cape Town area.
Our upstream engineers are attending. No ETA.

@Vox / Voxy - please fix things in PE as well while you're busy with CPT and other areas ....... :erm:

Used Afrihost connection to post this.

 

[Dan C]

https://twitter.com/VoxTelecom



@Vox / Voxy - please fix things in PE as well while you're busy with CPT and other areas ....... :erm:

Used Afrihost connection to post this.

And East London

 

[BCR]

And East London

That's why I put "and other areas" as well
There's an earlier post about EL. This must be affecting the whole of the 'south'.

 

[Dan C]

That's why I put "and other areas" as well
There's an earlier post about EL. This must be affecting the whole of the 'south'.

Seems so. Yeah, I see Wayne posted something about EL. Anyhow Afrihost is fine, good thing I have a backup account

 

[BCR]

Seems so. Yeah, I see Wayne posted something about EL. Anyhow Afrihost is fine, good thing I have a backup account

Nothing wrong in bombarding them with posts on the forum about it, so definitely wasn't criticizing you about posting re EL as well. Wonder if they bother reading them, especially at night, when the service is out ? @Voxy only ever replies during the day.

 

[Defib]

CT is crawling too read on Facebook that there is an issue. Thank goodness for backup accounts.

 

[Rouxenator]

Totally broken in Stellenbosch. Afrihost is 100%

 

[Defib]

Believe it or not, Telkom too

 

[Valhallan]

No throughput except speedtest.net... FatPie account 20mb VDSL

 

[blunt]

ditto, buggered.