Official Vox DSL feedback thread

[wingnut771]

Thank goodness my Afrihost 10gb(R29) backup account has free after hours downloads.

Which is actually a 10gb + 10gb then rolls over and becomes 40gb, plus a free gig so becomes a 41GB account for R29 with uncapped after hours

 

[wingnut771]

 

[akescpt]

Which is actually a 10gb + 10gb then rolls over and becomes 40gb, plus a free gig so becomes a 41GB account for R29 with uncapped after hours

promo?

 

[BigBear]

I was hitting normal speed when doing speed tests but the pages wouldnt load.

Very intermittent sometimes 10 mb other times 2 mb but haven't had much problems loading normal stuff

http://www.speedtest.net/my-result/i/1716535718

 

[wingnut771]

promo?

permanent

 

[jannier]

Things starting to act up again?

Tracing route to saix.co.za [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 22 ms 22 ms 22 ms telkom-upload-vlan-barrack-ipc.vox.co.za [41.193.121.9]
4 22 ms 22 ms 22 ms vox-upload-teraco-cpt-barrack-ipc.vox.co.za [41.193.121.10]
5 26 ms 22 ms 22 ms vox-b2b-pts-barrack-ipc-int.vox.co.za [209.203.1.41]
6 94 ms 95 ms 86 ms 196-10-140-128.ixp.capetown [196.10.140.128]
7 131 ms 131 ms 121 ms 196.43.25.205
8 110 ms 118 ms 125 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22]
9 * * * Request timed out.
10 *

 

[AfricanTech]

Is the portal down for other people as well?

Not reachable via the Web or the App for me.

 

[karnuffel]

Is the portal down for other people as well?

Not reachable via the Web or the App for me.

IOS app works for me

 

[AfricanTech]

IOS app works for me

Ta. Working now.

 

[Fox1]

Vox account just went dead for me in Durban. Switched to Afrihost.

 

[Hummercellc]

Vox account just went dead for me in Durban. Switched to Afrihost.

Sorry to hijack, but can you access Mweb's website from Afrihost at the moment?

 

[Fox1]

Sorry to hijack, but can you access Mweb's website from Afrihost at the moment?

Yep. Working on my side.

 

[Hummercellc]

Yep. Working on my side.

Thanks, I can't happens every night. Oh well, I hope vox comes right for you again.

 

[Icemanbrfc]

They do debit card if you not on credit card. I had no idea they've extended uncapped night data to 7:30am.

Their after hour times has been like that for quite some time now. Its really great that it starts at 23:30

 

[Icemanbrfc]

how are weekends treated? normal cap data?

The same... Normal cap between 7:31am and 23:29

 

[adam_g]

Anyone having issues? Experiencing extremely slow speeds.

 

[Conack]

Pretty terrible speed all day, even now, 6pm.
Expected to see more reports here..

 

[BCR]

Just did a download of this to test - https://www.relay.fm/material/57 - 61MB file, so enough of a file size to see if it slows down dramatically.

Lowest it went was 238 KB/sec on my 2.5Mbps line, so it's probably a "North region" thing today / tonight .. last week we were affected quite badly, the one day.

Keep the bug away from us

Edit : I'm on Bolt-on, if that matters in any way ?

 

[roland_ZA]

I can't get to https://portal.vox.co.za , anyone else?

 

[caroper]

I can't get to https://portal.vox.co.za , anyone else?

me neither