Official Vox DSL feedback thread

I don't see anything on the Vox home page but I get a message from google saying the internet is not available.
Afrihost and Telkom are 100% fine.
I am getting sick of this, the rollover is pointless if you can never actually use your allocated bandwidth.
And why should I be paying extra for redundancy when the concept of the Internet was no single point of failure?
Redundancy should be built in.
 
Must be a "Southern Region" thing again, like last week or week before ?
Vox still screwed up ... tried Axxess now, and it seems perfect.

More worrying to me is wi-fi .. time to change to any other ISP in modem/router and see if all connections working fine !?
 
Vox fails again... Becoming a habit. Ironically, received a call last month asking about the service feedback. Sad it was great.

Bring back Chris van Wie
 
40mb, Cape Town on Fatpipe Account.
Last 2 days I can't even browse on Vox. On Another ISP account it flies full speed.
Hopefully this is a temporary thing. Will check tomorrow again.
 
So Vox decided to allocate a US IP address to me this morning, which caused Hotmail to alert me about a unusual login attempts.
I first thought it was the VPN I use for gaming that was acting up, but I quit the program and restarted my router and it still gave me a US IP address.

Anyone have an idea what is going on?
I saw an announcement on their frontpage about IP reallocation but the date hasn't been finalized and I doubt they would hand out US addresses.
 
Please note that the major service disruptions on best effort services in the western cape region have been resolved. Further investigations are being conducted and an incident report will be made available. Connectivity services in Cape Town are being monitored closely.

Thank You

Voxy
 
Endev8003 said:
So Vox decided to allocate a US IP address to me this morning, which caused Hotmail to alert me about a unusual login attempts.
I first thought it was the VPN I use for gaming that was acting up, but I quit the program and restarted my router and it still gave me a US IP address.

Anyone have an idea what is going on?
I saw an announcement on their frontpage about IP reallocation but the date hasn't been finalized and I doubt they would hand out US addresses.
Click to expand...

Neuro said:
Same here - My IP address is reporting that it belongs to "Agence De L'informatique de l'Etat du Senegal" which can be seen from the speed test results page on MyBroadband. Their website is http://www.adie.sn/ - all very strange.

Maybe following the elections yesterday, we have been merged into Senegal?? :p:sick::wtf:
Click to expand...

X-Gamer said:
Hmmm. So I just checked my DSL router and it looks like I have been assigned an IP in the 41.62.xx.xx range, and some of my services are detecting this IP as unusual activity originating in Brazil.

Should I be worried?
Click to expand...


Any feedback on this?
 
Voxy said:
Please note that the major service disruptions on best effort services in the western cape region have been resolved...............
Click to expand...

What are you trying to say here, that The cape region is secondary to the rest of the country and we should be grateful that we have internet at all? What exactly is best effort, I have to pay promptly and in full but you only have to try and provide the service?
 
caroper said:
What are you trying to say here, that The cape region is secondary to the rest of the country and we should be grateful that we have internet at all? What exactly is best effort, I have to pay promptly and in full but you only have to try and provide the service?
Click to expand...

Hi Caroper

Please PM me your details in order to contact you.

Thank You

Voxy
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X