Official Vox DSL feedback thread

[cavedog]

I've gotten nothing on any of my accounts

400GB promo now shows 1300GB. Extra data in the rolled over section too.

 

[cavedog]

@Soul Assassin

 

[Dylan_G]

Checked my base cap 2 days ago, was 200GB (this is what I am paying for)... Now it reflects 600GB.

But nothing has changed in my data used/available/allocated.

 

[Dylan_G]

So I'm on the Vox 1TB Black Friday Promo account right now, and my usage is physically impossible. It claims that a couple of days ago I downloaded 70GBs in the space of about 5 hours. That's excluding upload of about 1GB.

I'm on 20Mb VDSL, so even if I was downloading at full speed (which I wasn't, the variance in the graph proves that.), the max I could possibly have downloaded in that time would have been 45GBs. I've checked my session history, and only my VDSL line number shows up so it's not that someone else is using my account either.

I expect that I must have used about 35GBs in that time, but it's almost like they doubled it to make my data run out faster.

Same

I'm on a 200GB fat-pipe package but on an 8Mbps line. The max I should be getting on DL is about 3.6GB/hr.

On Tuesday (24-03) it reflects as 56GB of DL between 00:00 and 06:00.

 

[Soul Assassin]

@Soul Assassin

View attachment 807435

I noticed that last night, I doubt they are upping the cap again, maybe it's some lockdown data?

 

[Totempole]

Same

I'm on a 200GB fat-pipe package but on an 8Mbps line. The max I should be getting on DL is about 3.6GB/hr.

On Tuesday (24-03) it reflects as 56GB of DL between 00:00 and 06:00.

I think that might be the same time it happened to me.

Only unfortunate thing for me is that my usage during that time isn't zero rated because it's a promo account.

 

[Dylan_G]

I think that might be the same time it happened to me.

Only unfortunate thing for me is that my usage during that time isn't zero rated because it's a promo account.

That sucks. You should query it.

 

[Totempole]

That sucks. You should query it.

It was a R99 1TB account valid for 6 months. Will probably use it up a little earlier than expected, but really not worth making a fuss.

 

[Hemps]

This seems good?

 

[cavedog]

This seems good?

View attachment 808083

Yeah they are pretty good. You should be able to get 40Mbps VDSL.

 

[Soul Assassin]

Yeah they are pretty good. You should be able to get 40Mbps VDSL.

All those errors in 46 minutes?

 

[cavedog]

All those errors in 46 minutes?

Nah that is just copper. They were likely corrected errors anyways. They could be from anything like lightning, wind swing cables, moisture, distance, under performing filter.... I don't think it's something to worry about.

 

[Soul Assassin]

Nah that is just copper. They were likely corrected errors anyways. They could be from anything like lightning, wind swing cables, moisture, distance, under performing filter.... I don't think it's something to worry about.

The FEC errors sure but all those CRC errors?

 

[cavedog]

The FEC errors sure but all those CRC errors?

Not really my expertise but I don't think they are of concern. I had way more on a 4Mbps adsl back in the day and it worked well.

 

[Totempole]

How's everyone's international latency doing since the cable break? Mine's up by 80ms, but stable.

International gaming is pretty much a no-go.

 

[Soul Assassin]

Even with Cloudflare Warp on I have packet loss now.

Edit: nevermind I fixed it.

 

[Dylan_G]

ADSL.

 

[Soul Assassin]

ADSL.

View attachment 809689

So my theory was right.

 

[cavedog]

ADSL.

View attachment 809689

Explains now why it's 1.3TB for the 400GB MYBB promo fatpipe account

 

[cavedog]

With the triple data allocation the rollover also increased.

400GB FP Promo used to be capped at 2400GB now with the extra data the roll over is also increasing.