Official Web Africa thread

thewusman · Jul 23, 2018

It's IS again

Seriously WA get a grip on this ****.

168.209.6.13 is the culprit currently sitting on 60-80% packet loss.

Juzz Wuzz · Jul 23, 2018

My 100mb fiber is working slower than dialup. Can barely load MyBB and can't get onto WA website lol

thewusman · Jul 23, 2018

What a joke. To think we pay top $ for this ****ing ****.

Juzz Wuzz · Jul 23, 2018

thewusman said:
It's IS again

Seriously WA get a grip on this ****.

168.209.6.13 is the culprit currently sitting on 60-80% packet loss.

What are you using to generate that page?

ForSure · Jul 23, 2018

Cronus086 said:
My internet connection took a massive dump. I can't open Gmail or Youtube and Mybroadband timed out a few times as well. Anyone else in CPT area having issues?

yep happens every night at around 7-8pm , connection drops for 2 min and then comes live again , this is getting annoying now

thewusman · Jul 23, 2018

Juzz Wuzz said:
What are you using to generate that page?

Pingplotter Free edition.

Cronus086 · Jul 23, 2018

ForSure said:
yep happens every night at around 7-8pm , connection drops for 2 min and then comes live again , this is getting annoying now

I've been down for the last 15mins just waiting for the connection to resolve itself. Going to have to make a plan and move to someone else.

biometrics · Jul 23, 2018

Having trouble with some sites.

Thor · Jul 23, 2018

thewusman said:
Something up in the Cape. My WA and Vox both crawling.

Somewhere, somehow, someone screwed the DSL pooch this evening.

Friday’s usually fly.

Jip same here!

Trace Route on AH (these trace routes took nearly 4 minutes to complete!)

PHP:

C:/thor>tracert erikthiart.com

Tracing route to erikthiart.com [129.232.184.164]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.88.1
  2     *        *        *     Request timed out.
  3   122 ms   121 ms   121 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4   124 ms   122 ms   122 ms  cpt-in1.ip.adsl.co.za [169.1.5.118]
  5   122 ms   121 ms   121 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6   121 ms   121 ms   122 ms  africainx.ixp.capetown [196.10.140.7]
  7   142 ms   141 ms     *     core.xe-0-0-1-gp-sm-het-dce-2.za.africainx.net [41.84.15.37]
  8   145 ms   143 ms   143 ms  41-66-132-246-f6.hetzner-jhb-ip4-gw.africainx.net [41.66.132.246]
  9   143 ms   141 ms   141 ms  core-access-switch1.jnb1.host-h.net [197.189.193.1]
 10   143 ms   151 ms   144 ms  row-access-switch1-row17-18.jnb1.host-h.net [197.189.193.46]
 11   142 ms   141 ms   138 ms  johannesburg-0-1.serv.iitsp.net [129.232.184.162]
 12   146 ms   141 ms   141 ms  web-7-1.virt.iitsp.net [129.232.184.164]

Trace complete.

C:/thor>tracert fox.com

Tracing route to fox.com [23.5.96.188]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.88.1
  2     *        *        *     Request timed out.
  3     *        *      129 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4   124 ms   120 ms   122 ms  cpt-up2.ip.adsl.co.za [169.1.5.106]
  5   121 ms   121 ms   120 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6   121 ms   121 ms     *     41.164.52.40
  7   122 ms   122 ms   122 ms  ix-ae-7-453.tcore1.klt-cape-town.as6453.net [41.206.164.53]
  8   254 ms   250 ms   253 ms  if-ae-5-2.tcore2.pv9-lisbon.as6453.net [80.231.159.129]
  9     *      281 ms   275 ms  if-ae-16-2.tcore2.wv6-madrid.as6453.net [80.231.159.69]
 10     *      279 ms   280 ms  if-ae-11-2.tcore1.wv6-madrid.as6453.net [80.231.91.65]
 11   276 ms   275 ms   276 ms  if-ae-5-2.tcore2.wyn-marseille.as6453.net [80.231.200.5]
 12     *      273 ms   273 ms  if-ae-7-2.tcore2.fnm-frankfurt.as6453.net [80.231.200.78]
 13   281 ms   281 ms     *     if-ae-59-2.tcore1.fr0-frankfurt.as6453.net [195.219.87.195]
 14   280 ms   279 ms   280 ms  195.219.50.38
 15   275 ms   275 ms     *     ae3-4.rt.eqx.fkt.de.retn.net [87.245.232.233]
 16   278 ms     *      278 ms  gw-akamai.retn.net [87.245.246.165]
 17   273 ms   274 ms   265 ms  a23-5-96-188.deploy.static.akamaitechnologies.com [23.5.96.188]

Trace complete.

Traceroute on WA (also took more than 4 minutes)

PHP:

C:/thor>tracert erikthiart.com

Tracing route to erikthiart.com [129.232.184.164]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.88.1
  2     *        *        *     Request timed out.
  3    25 ms    27 ms    26 ms  196.38.75.133
  4    19 ms    24 ms    19 ms  196.38.75.134
  5    28 ms    29 ms    28 ms  196.38.77.80
  6    27 ms    28 ms    27 ms  mi-za-cpt-p8-te0-0-0-0.ip.isnet.net [168.209.6.13]
  7   105 ms     *        *     css1-ctn-gi0-2.ip.isnet.net [168.209.6.10]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *      100 ms  41-66-132-246-f6.hetzner-jhb-ip4-gw.africainx.net [41.66.132.246]
 11    94 ms     *      100 ms  core-access-switch1.jnb1.host-h.net [197.189.193.1]
 12    49 ms    53 ms    49 ms  row-access-switch1-row17-18.jnb1.host-h.net [197.189.193.46]
 13    42 ms    42 ms    42 ms  johannesburg-0-1.serv.iitsp.net [129.232.184.162]
 14    44 ms    45 ms    45 ms  web-7-1.virt.iitsp.net [129.232.184.164]

Trace complete.

C:/thor>tracert fox.com

Tracing route to fox.com [95.100.217.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.88.1
  2     *        *        *     Request timed out.
  3    18 ms    18 ms    18 ms  196.38.75.133
  4    18 ms    18 ms    18 ms  196.38.75.134
  5    17 ms    18 ms    18 ms  196.38.77.80
  6     *       73 ms     *     mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
  7    19 ms    18 ms    18 ms  168.209.6.130
  8    19 ms    20 ms    19 ms  seacom.ixp.capetown [196.10.140.66]
  9    43 ms    38 ms    38 ms  ce-0-2-0-0.cr-01-cpt.za.seacomnet.com [105.16.30.1]
 10    38 ms    38 ms    40 ms  xe-0-0-0-8.cr-01-jnb.za.seacomnet.com [105.16.9.177]
 11     *        *        *     Request timed out.
 12    50 ms    55 ms    50 ms  105.22.37.66
 13     *        *       99 ms  a95-100-217-18.deploy.static.akamaitechnologies.com [95.100.217.18]

Trace complete.

ForSure · Jul 23, 2018

Cronus086 said:
I've been down for the last 15mins just waiting for the connection to resolve itself. Going to have to make a plan and move to someone else.

its realy slow now thou too , agree time to make a plan

D.B.Cooper · Jul 23, 2018

Connection still up the creek here. Hopefully it's better tomorrow.

thewusman · Jul 23, 2018

D.B.Cooper said:
Connection still up the creek here. Hopefully it's better tomorrow.

Someone broke something.

Worst part is ISP’s say nothing on their network status pages. Laughable. Or not.

Aardvark · Jul 23, 2018

Yep dead in the southern suburbs in cape town

thewusman · Jul 23, 2018

At least Afrihost are on the ball as of 8pm !

Degraded Service in Southern Regions
DSL and OpenServe Fibre clients in the South may be experiencing slow speeds and high latency. Our engineers are working with our upstream providers to investigate the cause of the issue and resolve it as quickly as possible. We apologise for any inconvenience that this might cause.

D.B.Cooper · Jul 23, 2018

From WA:

Service Interruption: Openserve ADSL/Fibre
Monday, 23 July 2018, 20:55

We have received the following notice from Openserve Fibre/ADSL

AFFECTED SERVICES: Telkom FTTH and DSL
LOCATION: Capetown PoP
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: Increased latency and Packet loss
CAUSE OF EVENT: Being investigated
TIME: Mon 23 Jul 2018 19:58
OUR REF: 1-15913355194
CURRENT STATUS: Investigating
ATTENDING: Vendor engineers
Webafrica would like to apologise for any inconvenient caused, we’ll keep you posted with any further updates we receive.

BTTB · Jul 24, 2018

ForSure said:
yep happens every night at around 7-8pm , connection drops for 2 min and then comes live again , this is getting annoying now

I am convinced that South African internet simply dies around prime viewing time, a time when everyone is settled after dinner and had a shower and people want to settle down and watch a movie or something through the internet. My son in law just got rid of his LTE connection and replaced it with an ADSL Account as he was experiencing the exact same problem around prime viewing time in the evenings and his ADSL connection according to him is better than the LTE connection during this period.

We are on 300GB Openserve Capped Pro Account and last night around 21h00 for a short period Netflix was struggling to load and the video quality dropped.

thewusman · Jul 24, 2018

BTTB said:
I am convinced that South African internet simply dies around prime viewing time, a time when everyone is settled after dinner and had a shower and people want to settle down and watch a movie or something through the internet. My son in law just got rid of his LTE connection and replaced it with an ADSL Account as he was experiencing the exact same problem around prime viewing time in the evenings and his ADSL connection according to him is better than the LTE connection during this period.

We are on 300GB Openserve Capped Pro Account and last night around 21h00 for a short period Netflix was struggling to load and the video quality dropped.

Was working earlier now ****ed again.

Why do we pay for this level of crap.

biometrics · Jul 24, 2018

Intermittend issues today. Business capped.

Aardvark · Jul 24, 2018

Message on their noticeboard about a openserve cable problem that will be spliced tomorrow.

maniac6911 · Jul 24, 2018

Line broken again, on 20Mb fibre. Same issue as last night.

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