Olivedale Exchange

I'm in Galloway Avenue Douglasdale - Been having same issues - used to be a disconnect ever 8 mins now its every few minutes. I've got 2 DSL lines - both are the same:

Mar 20 14:00:03 critical pppd[301]: PPP server detected.
Mar 20 14:00:03 critical pppd[301]: PPP session established.
Mar 20 14:00:05 critical pppd[301]: PPP LCP UP.
Mar 20 14:00:05 critical pppd[301]: Received valid IP address from server. Connection UP.
Mar 20 14:25:05 critical pppd[301]: Clear IP addresses. Connection DOWN.
Mar 20 14:25:05 critical pppd[301]: Clear IP addresses. PPP connection DOWN.
Mar 20 14:25:08 critical pppd[301]: PPP server detected.
Mar 20 14:25:08 critical pppd[301]: PPP session established.
Mar 20 14:25:10 critical pppd[301]: PPP LCP UP.
Mar 20 14:25:11 critical pppd[301]: Received valid IP address from server. Connection UP.
Mar 20 14:47:40 critical pppd[301]: Clear IP addresses. Connection DOWN.
Mar 20 14:47:40 critical pppd[301]: Clear IP addresses. PPP connection DOWN.
Mar 20 14:47:44 critical pppd[301]: PPP server detected.
Mar 20 14:47:44 critical pppd[301]: PPP session established.
Mar 20 14:47:46 critical pppd[301]: PPP LCP UP.
Mar 20 14:47:46 critical pppd[301]: Received valid IP address from server. Connection UP.
Mar 20 14:53:46 critical pppd[301]: Clear IP addresses. Connection DOWN.
Mar 20 14:53:46 critical pppd[301]: Clear IP addresses. PPP connection DOWN.
Mar 20 14:54:31 critical pppd[301]: PPP server detected.
Mar 20 14:54:31 critical pppd[301]: PPP session established.
Mar 20 14:54:33 critical pppd[301]: PPP LCP UP.
Mar 20 14:54:38 critical pppd[301]: Received valid IP address from server. Connection UP.
Mar 20 14:57:55 critical kernel: ADSL link down
Mar 20 14:57:56 critical pppd[301]: Clear IP addresses. Connection DOWN.
Mar 20 14:57:56 critical pppd[301]: Clear IP addresses. PPP connection DOWN.
Mar 20 14:59:06 critical kernel: ADSL G.994 training
Mar 20 14:59:11 critical kernel: ADSL G.992 channel analysis
Mar 20 14:59:15 critical kernel: ADSL link up, fast, us=640, ds=6144
Mar 20 14:59:44 critical pppd[301]: PPP server detected.
Mar 20 14:59:45 critical pppd[301]: PPP session established.
Mar 20 14:59:46 critical pppd[301]: PPP LCP UP.
Mar 20 14:59:47 critical pppd[301]: Received valid IP address from server. Connection UP.
Mar 20 16:15:46 critical pppd[301]: Clear IP addresses. Connection DOWN.
Mar 20 16:15:46 critical pppd[301]: Clear IP addresses. PPP connection DOWN.
Mar 20 16:15:50 critical pppd[301]: PPP server detected.
Mar 20 16:15:50 critical pppd[301]: PPP session established.
Mar 20 16:15:52 critical pppd[301]: PPP LCP UP.
Mar 20 16:15:52 critical pppd[301]: Received valid IP address from server. Connection UP
 
I went down on Thursday night and came back up some time during the day on Friday - not sure if you all had the same thing. I'm also keen to know what ISP you all use - I'm also with Openweb. I was in contact with Keoma this morning and he initially suggested I contact Telkom but I showed him the screen dumps of info from my router - it had been connected for 10 hrs (since I reset it last night). He subsequently logged a call with IS. My impression was that the problem was more than likely not between me and openweb - router not showing any disconnects but rather from Openweb out. Can anyone verify this? Is it possible that it is a local Telkom problem?

Was playing an online game early this morning and it was dropping around every 10 minutes - grrr

semaphore, unfortunately the problem is still with us or at least me :(
 
It's definitely Telkom - I've got multiple accounts and my work has its own IP Connect facility and having the same issues with that one as well - tested it on another DSL at another location and it's fine.
 
Thanks quo,
looks like an irritating weekend ahead as I don't hold out too much from Telkom for a fix before the next "working" day. Hopefully I'm proved wrong :)
 
Had the same problem all day. Modem keeps losing sync (dsl light flashes) every 5-30minutes... I'm in Sandton though...
 
elievan said:
Had the same problem all day. Modem keeps losing sync (dsl light flashes) every 5-30minutes... I'm in Sandton though...
Click to expand...

You would need to log it with them and do a test, the issues that the people in this thread are having are i think all connecting to the same exchanges within the notice board i.e.

Basic issue: Link - To perform planned maintenance on the Telkom Network at Olivedale Exchange.

Time Down: Thu, 18 Mar 2010 22:00:00 +0200

Full Problem Description

Ref: NN0004638Category Planned Work Type: Planned Work Status: New
TimeDown: Thu, 18 Mar 2010 22:00:00 +0200 ETTR: 8 Hours
Areas affected: DSLAM Affected: DOUGLASDSLAM Affected: DOUGLAS 2DSLAM Affected: GALLOWAYDSLAM Affected: GALLOWAY-2DSLAM Affected: LA PROVANCEDSLAM Affected: NAUTILUSDSLAM Affected: OLIVEDALE 4DSLAM Affected: OLIVEDALE 6DSLAM Affected: OLIVEDALE 8DSLAM Affected: RST1 - GLETDSLAM Affected: RST1- DGUMDSLAM Affected: THE CHAPELDSLAM Affected: THE CHAPEL_2
Progress:
Click to expand...

can anyone here who is having the same problem verify if there DSLAM number is in the list, i am connecting to olivedale 6DSLAM. As stated in OP, i do not lose synch but i do have serious amounts of disconnects all day throughout the day.
 
I am on the OLIVEDALE 5DSLAM whch was last worked on the 19th ...
 
Im having the same problem but how do you check what DSLAM you are on because i have no idea. Ive been trying to play online on my ps3 since the 19th and keep getting constant error codes and am being logged out constantly, i thought it was my ps3 that was the problem but maybe not, any other ps3 gamers experiencing the same problem?
 
Hi all

I've managed to get my work's Network Management team to contact Telkom - this is confirmed as an area network fault and has been escalated once again to Telkom's NOC

EDIT> This covers the Fourways/Olivedale/Douglasdale areas.
 
care to post a reference number so we can keep track via the telkom fault checker?

Thanks, hope this gets fixed soon
 
the ref no is logged for my line circuit alone, because they to retarded and dumb todo any tests on the exchange itself.
 
elievan said:
Had the same problem all day. Modem keeps losing sync (dsl light flashes) every 5-30minutes... I'm in Sandton though...
Click to expand...

Same here.

I'm in Rivonia, morningside and my DSL has been losing sync since Saturday at around 8am.

Can't stay connected for more than 10 to 15 minutes at a time and will not sync at 4Mbit - alternates btw 2.x and 3.x

Fault call logged. Suspect the problem is quite widespread then. Freakin' me out.
 
Same problem here and I've exhausted all patience.. Just posted something similar to this as a new thread before I stumbled upon this one.

:i802_1x:none: 00:1f:e1:cc:9a:xx associated
:ppp:none: Channel Id(0) connected
:im_backend:none: Changed ipwan IP address to <with.held>
:ppp:none: Channel Id(0) disconnected after (0 hr 19 min 50 sec)
:im_backend:none: Changed ipwan IP address to 0.0.0.0
:ppp:none: Channel Id(0) disconnected after (0 hr 2 min 50 sec)
:im_backend:none: Changed ipwan IP address to 0.0.0.0
:ppp:none: Channel Id(0) connected
:im_backend:none: Changed ipwan IP address to <with.held>
:ppp:none: Channel Id(0) disconnected after (0 hr 11 min 0 sec)
:im_backend:none: Changed ipwan IP address to 0.0.0.0
:ppp:none: Channel Id(0) connected
:im_backend:none: Changed ipwan IP address to <with.held>

Error Log
Error Log (times are in seconds since last reboot)
When Process Error Log
180069 dslhome dslhome:Reading owned node but no read lock acquired
1269211191 dslhome dslhome:Reading owned node but no read lock acquired
 
Last edited:
Same issue for the past couple of days.
Olivedale Exchange.
Up and down all day. I hope Telscum are bothering to resolve this.

3/21/2010 23:18:8> Accept() fail
3/21/2010 23:18:8> Accept() fail
3/21/2010 23:26:12> Call drop because echo reply not received in time
3/21/2010 23:26:12> SNMP TRAP 2: link down
3/21/2010 23:26:13> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:26:13> SNMP TRAP 3: link up
3/21/2010 23:26:13> Accept() fail
3/21/2010 23:26:13> Accept() fail
3/21/2010 23:34:42> Call drop because echo reply not received in time
3/21/2010 23:34:42> SNMP TRAP 2: link down
3/21/2010 23:34:43> MPOA Link Down
3/21/2010 23:34:43> mpoaChannDown: ch<0> null iface
3/21/2010 23:34:46> MPOA Link Up
3/21/2010 23:34:48> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:34:48> SNMP TRAP 3: link up
3/21/2010 23:34:48> Accept() fail
3/21/2010 23:34:48> Accept() fail
3/21/2010 23:36:42> WANIPConnection->GetGenericPortMappingEntry failed
3/21/2010 23:40:42> Call drop because echo reply not received in time
3/21/2010 23:40:42> SNMP TRAP 2: link down
3/21/2010 23:40:48> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:40:48> SNMP TRAP 3: link up
3/21/2010 23:40:48> Accept() fail
3/21/2010 23:40:48> Accept() fail
3/21/2010 23:55:22> Call drop because echo reply not received in time
3/21/2010 23:55:22> SNMP TRAP 2: link down
3/21/2010 23:55:26> MPOA Link Down
3/21/2010 23:55:26> mpoaChannDown: ch<0> null iface
3/21/2010 23:55:29> MPOA Link Up
3/21/2010 23:55:52> Call Failed
3/21/2010 23:55:53> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:55:53> SNMP TRAP 3: link up
3/21/2010 23:55:53> Accept() fail
3/21/2010 23:55:53> Accept() fail
 
ANiMOSiTY said:
Same issue for the past couple of days.
Olivedale Exchange.
Up and down all day. I hope Telscum are bothering to resolve this.

3/21/2010 23:18:8> Accept() fail
3/21/2010 23:18:8> Accept() fail
3/21/2010 23:26:12> Call drop because echo reply not received in time
3/21/2010 23:26:12> SNMP TRAP 2: link down
3/21/2010 23:26:13> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:26:13> SNMP TRAP 3: link up
3/21/2010 23:26:13> Accept() fail
3/21/2010 23:26:13> Accept() fail
3/21/2010 23:34:42> Call drop because echo reply not received in time
3/21/2010 23:34:42> SNMP TRAP 2: link down
3/21/2010 23:34:43> MPOA Link Down
3/21/2010 23:34:43> mpoaChannDown: ch<0> null iface
3/21/2010 23:34:46> MPOA Link Up
3/21/2010 23:34:48> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:34:48> SNMP TRAP 3: link up
3/21/2010 23:34:48> Accept() fail
3/21/2010 23:34:48> Accept() fail
3/21/2010 23:36:42> WANIPConnection->GetGenericPortMappingEntry failed
3/21/2010 23:40:42> Call drop because echo reply not received in time
3/21/2010 23:40:42> SNMP TRAP 2: link down
3/21/2010 23:40:48> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:40:48> SNMP TRAP 3: link up
3/21/2010 23:40:48> Accept() fail
3/21/2010 23:40:48> Accept() fail
3/21/2010 23:55:22> Call drop because echo reply not received in time
3/21/2010 23:55:22> SNMP TRAP 2: link down
3/21/2010 23:55:26> MPOA Link Down
3/21/2010 23:55:26> mpoaChannDown: ch<0> null iface
3/21/2010 23:55:29> MPOA Link Up
3/21/2010 23:55:52> Call Failed
3/21/2010 23:55:53> ppp_ready: ch:804b1f40, iface:803f97e8
3/21/2010 23:55:53> SNMP TRAP 3: link up
3/21/2010 23:55:53> Accept() fail
3/21/2010 23:55:53> Accept() fail
Click to expand...

Have you logged the fault with telkom?
 
Yeah having the same issue here... I have an open fault with telkom... don't know the number as I get Webafrica to log it for me... anyone know if there is a resolution time on this?
 
I continue to lose connection (dsl light starts flashing) every 5-15minutes... Been three days now. Problem began Saturday morning
 
Tried logging another call - cant while current one is still open. Yet they say it was "resolved" on saturday afternoon. Phoning - "your call will be answered in..... 20mins".
 
I just spoke to telkom, and they need to send a technician out for my reference no.

could everyone here who logged a call and got a reference no, please PM them to me, so i can consolidate them and give them to these morons so we can help them do there job a teeny bit more efficiently
 
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