OpenWeb ADSL Feedback Thread (Pt2)

Can someone tell me if this is a telkom or ISP problem?
Tracing route to google.com [74.125.233.66]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 10 ms 9 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 17 ms 15 ms 15 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 12 ms 12 ms 10 ms 196.35.115.136
5 27 ms * * 168.209.2.12
6 85 ms 88 ms 87 ms 168.209.100.101
7 80 ms 86 ms 89 ms 168.209.1.179
8 111 ms 114 ms 107 ms 72.14.205.16
9 93 ms * * 64.233.174.57
10 110 ms 107 ms 105 ms jnb01s02-in-f2.1e100.net [74.125.233.66]

Trace complete.
 
^I did, it says line is fine. I just wanted to confirm or try to get an explanation why it is an ISP problem.
 
chuck606 said:
Can someone tell me if this is a telkom or ISP problem?
Tracing route to google.com [74.125.233.66]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 10 ms 9 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 17 ms 15 ms 15 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 12 ms 12 ms 10 ms 196.35.115.136
5 27 ms * * 168.209.2.12
6 85 ms 88 ms 87 ms 168.209.100.101
7 80 ms 86 ms 89 ms 168.209.1.179
8 111 ms 114 ms 107 ms 72.14.205.16
9 93 ms * * 64.233.174.57
10 110 ms 107 ms 105 ms jnb01s02-in-f2.1e100.net [74.125.233.66]

Trace complete.
Click to expand...

Line looks fine. Try pinging the second hop constantly:

ping 196.210.147.1 -t

Check for inconsistent responses. They should be consistently in the range of ±10 - ±20ms.
 
Just a request please. If you have cancelled or are in the process of cancelling your subscription to Openweb, please move on from this thread in so that those who are still with them, that do require advise or discussion from fellow OW subscribers, can do so in peace, without every second post being how crap they are and idle threats of reporting them to whomever etc. Your frustrations are old news, you have made your choice to leave, so leave the choice to stay with the rest of us. Thanks.
 
Wasp_21 said:
Just a request please. If you have cancelled or are in the process of cancelling your subscription to Openweb, please move on from this thread in so that those who are still with them, that do require advise or discussion from fellow OW subscribers, can do so in peace, without every second post being how crap they are and idle threats of reporting them to whomever etc. Your frustrations are old news, you have made your choice to leave, so leave the choice to stay with the rest of us. Thanks.
Click to expand...

Okay :cry:
 
chuck606 said:
Can someone tell me if this is a telkom or ISP problem?
Tracing route to google.com [74.125.233.66]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 10 ms 9 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 17 ms 15 ms 15 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 12 ms 12 ms 10 ms 196.35.115.136
5 27 ms * * 168.209.2.12
6 85 ms 88 ms 87 ms 168.209.100.101
7 80 ms 86 ms 89 ms 168.209.1.179
8 111 ms 114 ms 107 ms 72.14.205.16
9 93 ms * * 64.233.174.57
10 110 ms 107 ms 105 ms jnb01s02-in-f2.1e100.net [74.125.233.66]

Trace complete.
Click to expand...

Try Zertop's other tool:

http://mybroadband.co.za/vb/showthread.php/576445-quot-Help-me-fix-my-internet-quot-report-tool
http://mybroadband.co.za/vb/showthread.php/607090-quot-Is-it-my-Line-quot-Report-Tool?p=12372998
 
Wasp_21 said:
Just a request please. If you have cancelled or are in the process of cancelling your subscription to Openweb, please move on from this thread in so that those who are still with them, that do require advise or discussion from fellow OW subscribers, can do so in peace, without every second post being how crap they are and idle threats of reporting them to whomever etc. Your frustrations are old news, you have made your choice to leave, so leave the choice to stay with the rest of us. Thanks.
Click to expand...

Ok ? I'm FREE at last !!!!
 
Cancelled with openpoop and now I cant reply to their msgs om fb. Think they blocked me.

I cancelled my account though and they still had the nerve to charge me after everything.

In search of a new isp. Might go afrihost capped. Meh
 
thomascmyk said:
Cancelled with openpoop and now I cant reply to their msgs om fb. Think they blocked me.

I cancelled my account though and they still had the nerve to charge me after everything.

In search of a new isp. Might go afrihost capped. Meh
Click to expand...

Well done.

WebAfrica capped is better if in the Cape. Too many capacity issues on Afrihost.
 
Wasp_21 said:
Just a request please. If you have cancelled or are in the process of cancelling your subscription to Openweb, please move on from this thread in so that those who are still with them, that do require advise or discussion from fellow OW subscribers, can do so in peace, without every second post being how crap they are and idle threats of reporting them to whomever etc. Your frustrations are old news, you have made your choice to leave, so leave the choice to stay with the rest of us. Thanks.
Click to expand...
My last post on this thread :).

OpenWeb redeemed themselves by issuing the refund tonight. Thank you OpenWeb for the prompt response.
 
Wasp_21 said:
Just a request please. If you have cancelled or are in the process of cancelling your subscription to Openweb, please move on from this thread in so that those who are still with them, that do require advise or discussion from fellow OW subscribers, can do so in peace, without every second post being how crap they are and idle threats of reporting them to whomever etc. Your frustrations are old news, you have made your choice to leave, so leave the choice to stay with the rest of us. Thanks.
Click to expand...

STFU Police has spoken.
 
Anakha56 said:
My last post on this thread :).

OpenWeb redeemed themselves by issuing the refund tonight. Thank you OpenWeb for the prompt response.
Click to expand...

Perhaps they're scared someone reports them to SAGEPay for debit-order fraud :D
 
Cancelled last month so thankfully am free of OW now.

Just got the following SMS:
Gold Uncapped (Power) from only R249 is now on sale! Only 42 accounts left. Gaming Priority. Visit http://www.openweb.co.za
Right... not falling for that one again...
 
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