-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Have you ever been to an airshow?
OpenWeb ADSL Feedback Thread (Pt2)
- Thread starter bwana
- Start date
Hi Adam,
Shaping was not applied to such levels.
If this continues, please can you contact us. I would like the guys to take a look for you.
Shaping was not applied to such levels.
If this continues, please can you contact us. I would like the guys to take a look for you.
Hi Sharky,
Please drop us a support mail: [email protected]
I would like the guys to test the account for you
I am so sorry you are experiencing an issue.
Please drop us a support mail: [email protected]
I would like the guys to test the account for you
I am so sorry you are experiencing an issue.
PostmanPot
Honorary Master
Good morning cableguy
Please don't forget to ask Leon for his comments where we ended off last night.
http://mybroadband.co.za/vb/showthr...read-(Pt2)?p=12273282&viewfull=1#post12273282
Please don't forget to ask Leon for his comments where we ended off last night.
http://mybroadband.co.za/vb/showthr...read-(Pt2)?p=12273282&viewfull=1#post12273282
1. We are not monitoring usage. We are looking at two sessions for one account from different locations.
2. Why a new account was given, when it was a password change which was asked for?
Leon's answers, please?
Im here
Warped Universe?
When I ordered my new account about a year ago, and the first thing I did was log onto http://users.isdsl.net/ (interestingly one can also check on http://userstats.adsl.saix.net/ albiet with less info). I saw that there was already an active session and since the day before I had received my account details.
I went ahead and connected with my new account and saw my session appear on the IS stats. After a few days I decided to change the (weak) password, and had to do it through a PM. The other session disappeared the next day and only reappeared about two weeks later...
I didn't have speed issues till a few months later. But the speed issues are only related to daytime speeds. I have been through multiple account changes and settled on a mediocre 'combo'. I now use an account with IS routing during the evenings — which is also the only time during which I queue downloads. And I use a previous account that with MTN routing during the day to enable normal browsing of websites.
I don't think the multiple-sessions-showing-on-the-stats affected my evening speeds in the past, but I am currently on a single-session-showing-on-the-stats account. I normally get 930KiB/s to 950KiB/s, but the best I got in the past was 1MiB/s on a account with a username daviddevernon@xxx. In case you're wondering, no, that's not my name. I also have not tried contacting the Google search results guy, to find out if he had/has an OpenWeb account.
When I ordered my new account about a year ago, and the first thing I did was log onto http://users.isdsl.net/ (interestingly one can also check on http://userstats.adsl.saix.net/ albiet with less info). I saw that there was already an active session and since the day before I had received my account details.
I went ahead and connected with my new account and saw my session appear on the IS stats. After a few days I decided to change the (weak) password, and had to do it through a PM. The other session disappeared the next day and only reappeared about two weeks later...
I didn't have speed issues till a few months later. But the speed issues are only related to daytime speeds. I have been through multiple account changes and settled on a mediocre 'combo'. I now use an account with IS routing during the evenings — which is also the only time during which I queue downloads. And I use a previous account that with MTN routing during the day to enable normal browsing of websites.
I don't think the multiple-sessions-showing-on-the-stats affected my evening speeds in the past, but I am currently on a single-session-showing-on-the-stats account. I normally get 930KiB/s to 950KiB/s, but the best I got in the past was 1MiB/s on a account with a username daviddevernon@xxx. In case you're wondering, no, that's not my name. I also have not tried contacting the Google search results guy, to find out if he had/has an OpenWeb account.
Im typing on my phone so bear with me.
Please only use the OpenWeb Control Panel for information relating to your account. As we do not sell the standard IS accounts information using the tools provided by anyone but OpenWeb will not apply to your account.
On a separate note, guys please enjoy your time with cableguy. I am on leave for a while to enjoy time with the family.
Please only use the OpenWeb Control Panel for information relating to your account. As we do not sell the standard IS accounts information using the tools provided by anyone but OpenWeb will not apply to your account.
On a separate note, guys please enjoy your time with cableguy. I am on leave for a while to enjoy time with the family.
mika1000
Expert Member
10kbps???? its really getting ridiculous.
on a 4mb gamers bling account that's more stink than bling or king.
yuk.
on a 4mb gamers bling account that's more stink than bling or king.
yuk.
PostmanPot
Honorary Master
Hey MrBEEP! As forthcoming with answers as ever I see. Enjoy your leave.
I'm waiting for cableguy ("Mac Maharaj"
) and Leon.wingnut771
Honorary Master
I got the Gold Original because people said it was the best.
I didn't get it so I could download 24/7.
The line actually stayed idle during the day while I was at work, but over and over, I would get home to a DEAD account, lights are on but nobodies home.
I email support, they say, here you go, new account.
After the 6th account, I left.
Something I found with my old OG Netgear router was that it took ages to login and connect where my free Tenda connected without problems. Issue I found was when I was looking at the logs the Tenda showed authentication failed:username or password incorrect
About 25 of these errors before it connected, it tried to connect every few seconds where my Netgear tried once and spat out a "Not connected please configure" message.
My account probably died often, the modem I have just tried to reconnect so often I don't notice it.
About 25 of these errors before it connected, it tried to connect every few seconds where my Netgear tried once and spat out a "Not connected please configure" message.
My account probably died often, the modem I have just tried to reconnect so often I don't notice it.
wingnut771
Honorary Master
It wasn't my router as the account was authenticated, the internet light was on, I could tracert etc, but speedtest would give me almost zero speed. During this, all other ISP account's worked full speed, log back into OW Gold and after it connected, zero speed.
Email support, new account.
Rinse and repeat.
I am so sorry to read this!
In the past we used to dish out accounts like they were jelly tots. I see the guys have stopped doing this so freely. I would love you to test the Gold Uncapped (Original) again, even if it is just for a week. Drop me a PM and I will swing you one.
In the past we used to dish out accounts like they were jelly tots. I see the guys have stopped doing this so freely. I would love you to test the Gold Uncapped (Original) again, even if it is just for a week. Drop me a PM and I will swing you one.
Are you still getting these errors? If so, it is not normal and we will need to sort that out for you. Drop us a mail: [email protected]
I've been getting them since I moved but it doesn't really affect me right now. If it ever does impact my ability to get online I'll he sure to do that.
PostmanPot
Honorary Master
Any feedback, cableguy?