OpenWeb ADSL Feedback Thread (Pt2)

Zodiak said:
And streaming is k@k yet again, seems to be every evening after 8 pm.... What is going on since Sunday?!
Click to expand...

I've been noticing this also. Thought I'd give it a few days before querying it, but I think it's time to query...
 
I think it's time to look for another ISP as OW Support keep blaming Telkom for everything.
 
Please drop me a PM with the URL of the stream you are watching so that I can take a look

Isengard said:
I've been noticing this also. Thought I'd give it a few days before querying it, but I think it's time to query...
Click to expand...
 
MrBEEP just a general question but have you guys made Diablo 3 a gaming priority on your network? :p To be specific to the EU server? Here is the tracert to the EU server, please work your magic*

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 196-210-132-1.dynamic.isadsl.co.za [196.210.132.1]
3 25 ms 24 ms 23 ms 196.38.72.229
4 25 ms 24 ms 31 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 29 ms 29 ms 25 ms core1-pkl-tg0-7-0-0.ip.isnet.net [168.209.1.162]

6 192 ms 194 ms 194 ms core1b-dock-pos-0-3-4-0.ip.isnet.net [168.209.201.61]
7 202 ms 198 ms 198 ms te0-7-0-1.ccr21.lon02.atlas.cogentco.com [149.6.148.129]
8 202 ms 199 ms 201 ms be2329.ccr22.lon01.atlas.cogentco.com [130.117.49.89]
9 201 ms 202 ms 201 ms be2315.ccr22.lon13.atlas.cogentco.com [154.54.73.109]
10 214 ms 208 ms 409 ms be2273.mpd21.par01.atlas.cogentco.com [130.117.50.94]
11 201 ms 217 ms 200 ms be2040.mag21.par01.atlas.cogentco.com [154.54.78.38]
12 207 ms 206 ms 206 ms prs-b2-link.telia.net [213.248.86.169]
13 201 ms 234 ms 202 ms prs-bb2-link.telia.net [213.155.135.196]
14 230 ms 212 ms 216 ms adm-bb3-link.telia.net [213.155.137.146]
15 207 ms 218 ms 207 ms adm-b5-link.telia.net [213.155.132.159]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Click to expand...

*Nothing is wrong on OW side just wishful thinking that you guys could solve every single issue... :p
 
MrBEEP why is it normal for browsing to be shaped to death that some sites take 3 minutes to open.
 
I am trying to download the Diablo 3 loot 2.0.1 patch from the European servers since this morning 8am, and the only download speed I am receiving is 0KB/s. Can it be their servers? Something broken?? I ran a tracert and it seems fine.

Anakha56 said:
MrBEEP just a general question but have you guys made Diablo 3 a gaming priority on your network? :p To be specific to the EU server? Here is the tracert to the EU server, please work your magic*
*Nothing is wrong on OW side just wishful thinking that you guys could solve every single issue... :p
Click to expand...
 
Diablo 3 uses P2P by default for its patches because they say it is faster. Chances are OW has shaped P2P and thats why it is failing? Simple test open the Battle.net app and click on the Beta icon in the top left corner then go to settings. From there look for Game Install/Update and then scroll down to the bottom and untick Enable peer-to-peer. This should force the downloader to use normal HTTP for downloads...

afsrav said:
I am trying to download the Diablo 3 loot 2.0.1 patch from the European servers since this morning 8am, and the only download speed I am receiving is 0KB/s. Can it be their servers? Something broken?? I ran a tracert and it seems fine.
Click to expand...
 
Thanks, I have tried that this morning and have have tried now again. It's a no go for me. :confused: Still not downloading the patch.

Anakha56 said:
Diablo 3 uses P2P by default for its patches because they say it is faster. Chances are OW has shaped P2P and thats why it is failing? Simple test open the Battle.net app and click on the Beta icon in the top left corner then go to settings. From there look for Game Install/Update and then scroll down to the bottom and untick Enable peer-to-peer. This should force the downloader to use normal HTTP for downloads...
Click to expand...
 
So either OW has released the taps and thats why I can now play with no issues or my own advice of switching off P2P has helped me drastically in getting better playing latency. MrBEEP can you provide some insight on this? Back to my original question of, is Diablo 3 on a "do not shape" list? :p

@afsrav then I have no idea. Sorry...
 
No problem. Seems something's happening now.... I logged off completely, and logged in again. I think there might have been a hick up with the battlenet auto logging. Makes no sense.......

Anakha56 said:
@afsrav then I have no idea. Sorry...
Click to expand...
 
Anakha56 said:
MrBEEP just a general question but have you guys made Diablo 3 a gaming priority on your network? :p To be specific to the EU server? Here is the tracert to the EU server, please work your magic*
*Nothing is wrong on OW side just wishful thinking that you guys could solve every single issue... :p
Click to expand...

Meh. Took me forever to get it working this afternoon and then at 5 exactly it went absolutely dead again. I don't suppose there's something that happens on the OW network that kills D3 is there? I'm asking out of oh so much hope here that it's not the server side.
 
Its the same reason I am asking, I really hope it is not server side but I really suspect it is. According to Blizzard D3 uses normal http protocol for the game so OW should not be shaping it however it does no harm to ask :).
 
Haha yeah, hope is all I have here. :) That 15th hop timeout is really cramping my style.
 
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