OpenWeb ADSL Feedback Thread (Pt2)

Oh, don't get me wrong. Their service has been on a steady decline - it's only been recently that it's dipped to a point where it's become a problem for me.
 
Didn't you read..? He doesn't care he's still using them :D He must contact his overlords to sort it out for him.

But there will come a time that he won't be able to cope with the speeds any more and he will need that link! ;)
 
Anybody having issues with OpenWeb "4Mbps Gold Uncapped (Original)" (or similar) account ?

I get decent ping throughput sometimes, and other times I get massive packet loss (>80%), but TCP connections can't be established at all (SYN goes out, no SYN-ACK comes back).
 
Holly .... this has to be the worst ISP I have had in my life, and I have been with Mweb for 3 years so I know bad internet.

Everything about Openweb is just so unbelievably backwards, let me list my frustrations so far :

  • I sign up 29 August for Titan uncapped which claims it is free until end August. It only gets activated 1st September so WTF is the point?
  • There is absolutely no console to indicate usage
  • Judging by the speed I am getting it is obvious that I am shaped yet there is no way to see what shaping is applied
  • After 3 days I realise Openweb Titan uncapped is a steaming pile of dog .... so I cancel
  • A week later I get a response saying it will only be cancelled 51 days later (end of October)
  • I occasionally use this account just for the heck of it and every time I am reminded how woefully .... it is.


Worst ISP ever, it is worse than Mweb I tell you.
 
ROFL people still sign up with openweb even after all the questions about their shady business practices came to light?
 
Holly .... this has to be the worst ISP I have had in my life, and I have been with Mweb for 3 years so I know bad internet.

Everything about Openweb is just so unbelievably backwards, let me list my frustrations so far :

  • I sign up 29 August for Titan uncapped which claims it is free until end August. It only gets activated 1st September so WTF is the point?
  • There is absolutely no console to indicate usage
  • Judging by the speed I am getting it is obvious that I am shaped yet there is no way to see what shaping is applied
  • After 3 days I realise Openweb Titan uncapped is a steaming pile of dog .... so I cancel
  • A week later I get a response saying it will only be cancelled 51 days later (end of October)
  • I occasionally use this account just for the heck of it and every time I am reminded how woefully .... it is.


Worst ISP ever, it is worse than Mweb I tell you.

Well, well, well... you are a long-time myBB member and somehow you missed the big hilarious OpenWeb drama that occurred a few months ago in the OW thread :wtf:

Always check the ISP threads when you want to order a new ISP accounts. Please don't be deceived by the fact that AH recently won the MyBB's BEST ISP 2014 award. They ****ing suck. Their uncapped products are ****ing useless.
 
Well that they ...king suck is a definitely confirmed.

My DSL line is with WA right now, not sure what to do in terms of an account, I am not a big fan of MTNhost so I might just get uncapped WA again.
 
Holly .... this has to be the worst ISP I have had in my life, and I have been with Mweb for 3 years so I know bad internet.

Everything about Openweb is just so unbelievably backwards, let me list my frustrations so far :

  • I sign up 29 August for Titan uncapped which claims it is free until end August. It only gets activated 1st September so WTF is the point?
  • There is absolutely no console to indicate usage
  • Judging by the speed I am getting it is obvious that I am shaped yet there is no way to see what shaping is applied
  • After 3 days I realise Openweb Titan uncapped is a steaming pile of dog .... so I cancel
  • A week later I get a response saying it will only be cancelled 51 days later (end of October)
  • I occasionally use this account just for the heck of it and every time I am reminded how woefully .... it is.


Worst ISP ever, it is worse than Mweb I tell you.

http://mybroadband.co.za/vb/showthread.php/622747-The-truth-about-Openweb

THE TRUTH ABOUT OPENWEB


1. All accounts get SHAPED and/or THROTTLED to death... Yet its clearly stated on their website you would never been THROTTLED. During the day my speed seldom exceed 40kbps on a 4mb account

http://businesstech.co.za/news/columns/57789/throttling-is-ridiculous-isp/

2. Only "ISP" that don't keep track of your usage, but LOTS of OW accounts are being SHARED. I got the proof of my account being shared

http://mybroadband.co.za/vb/attachment.php?attachmentid=122895&d=1401824885
http://mybroadband.co.za/vb/attachment.php?attachmentid=122933&d=1401832605

3. Access to http://userstats.adsl.saix.net/ & http://users.isdsl.net/ blocked and they are lying about usage stats when they are in fact correct and because it was too easy to see account sharing and correct usage, another lie

3. Resell IS, MTN etc products and thus don't need an office as most of their stuff are done by IS etc anyway. Its called "ISP in a Box". They buy "X" amount of gigs per month from IS, MTN etc and manage it as they see fit, thus the endless types of specials and account types.

4. Only got a handful of employees - Leon, Zelda, Leoni, Charmaine. Athol and Keoma the members of the CC.

5. They use various names - OpenISP, Openweb, Myopenweb etc.

6. Committed FRAUD with their CIPRO registration using a false address etc.

http://www.cipro.co.za/ccc/EntDet.asp?T1=%D2%44%25%85%55%C1%19%B9%1F%B9%34%88%BB%AF%27&T2=OPENISP

http://mybroadband.co.za/vb/attachment.php?attachmentid=124739&d=1402495556

7. Not registered as an ISP with ISPA or ICASA.

https://www.icasa.org.za/Portals/0/Regulations/Licensees/Individual/I-ECS&ECNS-Database_0711.pdf

8. Incorrect Lindekin data.

http://www.linkedin.com/company/openweb.co.za

9. No ability to resolve account issues besides giving out other accounts which are already in use...

10. Blaming Telkom/router for everything yet accounts with other ISP's are working 100%

11. Constant account authentication issues...

12. Their MyBB accounts stopped responding the 9th of May.

13. "I'm afraid due to the destructive nature of the forum, we have suspended support here." The answer I got from OW about MyBB.



References & Links:

http://www.cipro.co.za/ccc/EntDet.asp?T1=%D2%44%25%85%55%C1%19%B9%1F%B9%34%88%BB%AF%27&T2=OPENISP

http://mybroadband.co.za/vb/attachment.php?attachmentid=124739&d=1402495556

http://www.linkedin.com/company/openweb.co.za

https://www.icasa.org.za/Portals/0/Regulations/Licensees/Individual/I-ECS&ECNS-Database_0711.pdf

http://www.afrinic.net/services/whois-query

http://mybroadband.co.za/vb/attachment.php?attachmentid=120911

http://www.antibody-software.com/sasaonline/

http://mybroadband.co.za/vb/attachment.php?attachmentid=122895&d=1401824885

http://mybroadband.co.za/vb/attachment.php?attachmentid=122933&d=1401832605

http://mybroadband.co.za/vb/showthr...read-(Pt2)?p=12797967&viewfull=1#post12797967

http://mybroadband.co.za/vb/showthread.php/613600-Are-Openweb-throttling-capped-accounts

http://businesstech.co.za/news/columns/57789/throttling-is-ridiculous-isp/

http://hellopeter.com/openweb/compliments-and-complaints


additional info:
http://www.kwadukuza.gov.za/attachments/article/1242/KDM Supplementary Roll 5_FT_01Aug2013.pdf


"Who is Keoma Wright?
Keoma Wright is a revolutionary IT mogul, radio enthusiast and entrepreneur who is also a born and bred South African citizen. He has achieved a great many firsts in South African web technology in the whirlwind twenty seven years of his life.

It all started with Keoma’s first love – radio. During the period 2003 to 2005, Keoma worked as a radio DJ on KwaZulu-Natal’s hottest jazz radio station, the former P4 radio. He also performed voice overs for many of South Africa’s national brands at this time." - keoma.co.za

Keoma would have started Openweb Radio but it did not materialized yet.

We all dream... but some live in a dream it seem...


On Wrightmedia.co.za he's Doctor K Wright...

http://webcache.googleusercontent.c...htmedia.co.za/team/+&cd=1&hl=en&ct=clnk&gl=za

The info had since been changed...


Read:

http://mybroadband.co.za/vb/showthread.php/617783-Throttling-is-ridiculous-ISP

http://mybroadband.co.za/vb/showthr...read-(Pt2)?p=12729653&highlight=#post12729653

http://mybroadband.co.za/vb/showthr...read-(Pt2)?p=12729639&highlight=#post12729639


Just stating all the known facts. Customers should know whom they deal with.

AND THEY GET AWAY WITH IT AS IS/DD DONT DO A THING ABOUT IT!
 
Last edited:
Nice bit reading there. Should have read it before I signed up but the ads for OpenWeb as all over myBB so I thought, meh, lets give it a try.

I was a moron, nothing new there.
 
Well that they ...king suck is a definitely confirmed.

My DSL line is with WA right now, not sure what to do in terms of an account, I am not a big fan of MTNhost so I might just get uncapped WA again.

Always schedule your downloads (http/p2p) between 12AM and 6AM.
 
Always check the ISP threads when you want to order a new ISP accounts. Please don't be deceived by the fact that AH recently won the MyBB's BEST ISP 2014 award. They ****ing suck. Their uncapped products are ****ing useless.
Chances are, that Afirhost is spending a ****load of money with MyBB, so that is why they won most of the rewards. Not to mention, how MyBB is not reporting on the massive failure that is Afrihost Hosting. Their hosting side is well...as good as non-existant.
 
Top
Sign up to the MyBroadband newsletter
X