OpenWeb capped unshaped account

[acidman1]

Today I signed up for a 50GB capped Openweb unshaped account here

The speeds that I am getting on a 4Mb line are absolutely horrible.

Local:
Test conducted on Mon Aug 27 2012 15:11:27 GMT+0200 (South Africa Standard Time)

Download Speed: 610 kbps (76.3 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 58 ms

International:
Test conducted on Mon Aug 27 2012 15:12:16 GMT+0200 (South Africa Standard Time)

Download Speed: 693 kbps (86.6 KB/sec transfer rate)
Upload Speed: 404 kbps (50.5 KB/sec transfer rate)
Latency: 175 ms


Compared to any of my other accounts this is rubbish. I have opened a ticket and as yet have not had any response. (might be a bit soon) Posting this as a cautionary warning to people that are looking at these accounts.

I will try to keep this thread updated.

*edit
As comparisson I run my FNB account.
Local:
Test conducted on Mon Aug 27 2012 15:24:15 GMT+0200 (South Africa Standard Time)
Download Speed: 3165 kbps (395.6 KB/sec transfer rate)
Upload Speed: 416 kbps (52 KB/sec transfer rate)
Latency: 58 ms

International:
Test conducted on Mon Aug 27 2012 15:25:50 GMT+0200 (South Africa Standard Time)
Download Speed: 3145 kbps (393.1 KB/sec transfer rate)
Upload Speed: 369 kbps (46.1 KB/sec transfer rate)
Latency: 235 ms

 

[MrBEEP]

Hello acidman

There are no general issues on the network today.

If you have emailed [email protected] I am sure you will receive a response shortly.

Today I signed up for a 50GB capped Openweb unshaped account here

The speeds that I am getting on a 4Mb line are absolutely horrible.

Local:
Test conducted on Mon Aug 27 2012 15:11:27 GMT+0200 (South Africa Standard Time)

Download Speed: 610 kbps (76.3 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 58 ms

International:
Test conducted on Mon Aug 27 2012 15:12:16 GMT+0200 (South Africa Standard Time)

Download Speed: 693 kbps (86.6 KB/sec transfer rate)
Upload Speed: 404 kbps (50.5 KB/sec transfer rate)
Latency: 175 ms


Compared to any of my other accounts this is rubbish. I have opened a ticket and as yet have not had any response. (might be a bit soon) Posting this as a cautionary warning to people that are looking at these accounts.

I will try to keep this thread updated.

*edit
As comparisson I run my FNB account.
Local:
Test conducted on Mon Aug 27 2012 15:24:15 GMT+0200 (South Africa Standard Time)
Download Speed: 3165 kbps (395.6 KB/sec transfer rate)
Upload Speed: 416 kbps (52 KB/sec transfer rate)
Latency: 58 ms

International:
Test conducted on Mon Aug 27 2012 15:25:50 GMT+0200 (South Africa Standard Time)
Download Speed: 3145 kbps (393.1 KB/sec transfer rate)
Upload Speed: 369 kbps (46.1 KB/sec transfer rate)
Latency: 235 ms

 

[acidman1]

Problem solved. Thank you for the quick response and great service

 

[dews]

Hi.
Your Openweb account is actualy much fast in terms of latency. Very much faster

 

[NGR]

Problem solved. Thank you for the quick response and great service

How is your account today? - and anything in particular you do to "fix" it? Today is my first day with a 100GB account and it is TERRIBLE. Took me over 20min just to open this page, speeds are horrible and only open half the pages and then stops. Never had any issues with Afrihost, cancelled with them as I have other accounts with Openweb which work perfectly so made sense to run them all with Openweb....not so sure that was such a good idea now?

 

[MrBEEP]

Hello,

If you are experiencing problems, please email [email protected] so that we can resolve it for you

How is your account today? - and anything in particular you do to "fix" it? Today is my first day with a 100GB account and it is TERRIBLE. Took me over 20min just to open this page, speeds are horrible and only open half the pages and then stops. Never had any issues with Afrihost, cancelled with them as I have other accounts with Openweb which work perfectly so made sense to run them all with Openweb....not so sure that was such a good idea now?

 

[Elvinep]

Hi Acidman1, please do another speed test for us. Thanks.

Problem solved. Thank you for the quick response and great service