Openweb - false advertising?

S

Slash69

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I received this email this morning:

Hey Friends,

Your CEO has finally lost his mind! I am offering 1Mbps Uncapped ADSL access for only R99 per month for life!

Offer valid only for signups until the end of Thursday 16 February 2012

Package price will be locked in for life!

To order email [email protected]

These accounts are on the Standard Uncapped quality.

Mandatory debit order will be required.

Happy Downloading
Keoma Wright
Founder
OpenWeb

I called to get more information about it, but the lady I spoke to could not help me and said she would get somebody to call me. I got a phone call now (2 hours later) from somebody. I started telling him about the email I received and asking him a few questions. All he could tell me is that the special is "all sold out" and there has been a massive response and that there were only a limited number on offer. NOWHERE does it say that in the email they sent me!!! It says that it is valid until the end of today (16 Feb. 2012).

False advertising!!!
 
Yip, I call publicity stunt on this offer. The email detailing the offer was apparently sent out at around 1am. One forumite attempting to subscribe to the special at 6.45am this morning was told all sold out. So 200 sold between 1am and 6am??? Highly unlikely...
 
Wow, two threads bashing a special where an ISP gave almost 200 people a monthly saving of R200 each! If I was mrbeep I would not repeat these specials again. Any excuse to troll
 
Garyvdh said:
Um it says....



Why didn't you do that to get more info?
Click to expand...

I did to order but was sold out - I think they should've mentioned that only 200 accounts were available - the impression given was misleading. However it was a really good deal and maybe why they didn't mention the 200 accounts was to get the great response they have received? a good marketing tactic!
 
Unless the entire ordering process is automated or Openweb's office was open this morning between 1am-6am how do 200 accounts get sold and authorized??
 
sand_man said:
Unless the entire ordering process is automated or Openweb's office was open this morning between 1am-6am how do 200 accounts get sold and authorized??
Click to expand...

They had to be there at that time, right Mr Beep?
 
MrBEEP said:
Hi Mr V,

To paint a picture mildly, myself and my admin staff were very busy this morning!
Click to expand...

Clearly if there were 200 accounts for this promotion then it should of been clearly noted on the email.

False advertising and a staff member not known anything about it - Marketing stunt


If I were in your shoes I would notify all clients that special is valid from Midday - 1pm for the first 200 folks cos if you have a database of over 30 K emails to send out - everyone should gain from such promotion. Not the night hawks or people with no life awake at that hour

All your staff members should of been notified - that this special is sold out or a banner on your website to notify clients.


I called to get more information about it, but the lady I spoke to could not help me and said she would get somebody to call me.
Click to expand...
 
Last edited:
another blunder, just like webafricas one.

The ISP's need to realise when they have such nice specials like these they need to put everything up front and make it crystal clear. Otherwise they will always end up disappointing us.
 
People are complaining about discount offers?

Is the OP insane?

This is why we can't have nice things.

Way too big of an entitlement issue in this country.
 
Hoping "public outcry" will pressure availability likely
 
Garyvdh said:
Um it says....



Why didn't you do that to get more info?
Click to expand...

Because I know somebody else who emailed them and got no reply at all, so I figured I would look up their number and phone them. It's easy to ignore emails. More difficult when you have somebody on the other end of the line...
 
MR V said:
I did to order but was sold out - I think they should've mentioned that only 200 accounts were available - the impression given was misleading. However it was a really good deal and maybe why they didn't mention the 200 accounts was to get the great response they have received? a good marketing tactic!
Click to expand...

There is a very fine line between "good marketing tactic" and false advertising...
 
you people are pathetic... Openweb essentially running their own unofficial "free the web" campaign and you come here to bitch and moan

get over yourselves

keoma, you doing a bloody brilliant job... ignore all these retards
 
techead said:
you people are pathetic... Openweb essentially running their own unofficial "free the web" campaign and you come here to bitch and moan

get over yourselves

keoma, you doing a bloody brilliant job... ignore all these retards
Click to expand...

Is it not possible for you to make your point without being abusive??
 
You're the abusive one. You and all the trolls just ready to suck the blood of a company trying to do good for ADSL in South Africa. Every little move is torn apart like a bunch of blood hungry dogs. Keoma, you are doing a bloody good job, do not let these morons get to you

sand_man said:
Is it not possible for you to make your point without being abusive??
Click to expand...
 
techead said:
you people are pathetic... Openweb essentially running their own unofficial "free the web" campaign and you come here to bitch and moan

get over yourselves

keoma, you doing a bloody brilliant job... ignore all these retards
Click to expand...

x2
 
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