Openweb Uncapped Feedback

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Iwojima said:
Experiencing absolute crap speeds these last few days. Everthing is violently shaped during working hours and despite being on a "Gold" account my internet is useless for both browsing and downloading (NTTP/torrents). After hours does not appear to be significantly better, but it's clear from 5pm to 7am that this policy is relaxed.

My pre-paid account with another ISP seems to be running 100% at the moment. Getting really sick of these end of the month issues with OpenWeb accounts as it used to be prevelant in the last day or so of the month, but July it has been closer to 2 weeks with crap internet.

I might as well switch to a non-Gold account :(
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Been having the same experience as you and one of my friends also experiences this during the day.. I'm not on the gold account but I also get shaped/throttled to 5-10% of my line speed during the day (from around 7am-5pm). Browsing is very slow and torrent files won't even download.

It wasn't like this a little while back. I'm hoping that this next month it will be better.
 
Hello,

Kindly email me. Also please have your friend email me so that we can resolve your problem.

Qrox said:
Been having the same experience as you and one of my friends also experiences this during the day.. I'm not on the gold account but I also get shaped/throttled to 5-10% of my line speed during the day (from around 7am-5pm). Browsing is very slow and torrent files won't even download.

It wasn't like this a little while back. I'm hoping that this next month it will be better.
Click to expand...
 
MrBEEP said:
Hello,

Kindly email me. Also please have your friend email me so that we can resolve your problem.
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Mail sent. As far as my friend goes I think his problem may be fixed now. Found out he sent you a mail and you helped him out.
 
Well my IS Gold account has had less shaping today since I posted last night, not sure if you fixed anything MrBEEP, thanks in any case.

Even with the occasional niggle, my Openweb account is the best value I've had from any ISP so far :)
 
My account is dead today, won't work at all. Have to use my backup account to post here.
 
Hello,

There is currently a Telkom IPC fault causing a total network outage on certain services.

I do apologize. Engineers are attending.

ETA: 3 hours



Rohan said:
My account is dead today, won't work at all. Have to use my backup account to post here.
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Of those that have the gold plus accounts how is the experience so far opposed to the standard gold package.

Sent from my Galaxy-Tab-P1 using Mybroadband App
 
Openweb still dead for me, but my 1gb Afrihost and Axxess accounts works fine.
 
AnimateX said:
Well my IS Gold account has had less shaping today since I posted last night, not sure if you fixed anything MrBEEP, thanks in any case.

Even with the occasional niggle, my Openweb account is the best value I've had from any ISP so far :)
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+1
This has been the best month for me too, with Openweb (been with them for 11 months I think?) and hoping for a good August too (touch wood) :p
 
Hi Friends,

The problem is still ongoing. Engineers are attending. We apologize for the delay.

I34z1k said:
I also just went from my Afrihost to OW and back to this capped acc.
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Hey Friends,

Service has been restored, and engineers are monitoring.

I would like to thank you for your patience!
 
Fantastic, running faster than before actually!

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Is the telkom fault still ongoing? Been stuck at 70kbs since yesterday morning. Turned off router for 9 hours last night and that still didn't help.
 
My Uncapped Afterhours Account R899 is running like a snail this morning
 
Hi Linoman,

Seems like your line has dropped sync. Switch off your router for 30 minutes then back on, you will then most likely be back at full speed.

Qrox, all is clear and FLYING here this morning. Mail me
 
MrBEEP said:
Hi Linoman,

Seems like your line has dropped sync. Switch off your router for 30 minutes then back on, you will then most likely be back at full speed.

Qrox, all is clear and FLYING here this morning. Mail me
Click to expand...

As always MrBEEP excellent service. Thank you
 
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