osilation SNR

V

Vahooli

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hello

i have a problem and i hope anyone can help me .sorry for my bad english.

i have SNR 5 from first i had adsl , thats not problem bcz i never had any problems and my link and speed was stable with SNR5.

but from 3weeks ago in some days and some hours my snr become crazy ! like osilation ! u can see it in picture . and its resault my link disconnection . i change the cable but no help . call with my adsl support and they analyse and says its not their problem . they dont know what is this! i resetting modem no help too ...

can anyone help me?

85924828839550736443.jpg
 
I had same symptoms on my line. Turned out to be loose/dry joint on my line between my house and Telkom. Had to log call with Telkom to get is resolved.
 
First, take English lessons.

Second, post your line stats from your router.
 
Update Counter : 28280
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 23554049
Lan Rx : 13563161
ADSL Tx : 17044
ADSL Rx : 16902
CRC Down : 0
CRC Up : 10803
FEC Down : 0
FEC Up : 5990
HEC Down : 41065
HEC Up : 0
SNR Up : 21.2
SNR Down : 5.0
Line Attenuation Up : 12.1
Line Attenuation Down : 27.1
Data Rate Up : 509
Data Rate Down : 9216
 
Something seriously wrong with your line. Log a fault with Telkom stating a noisy voice line. DON'T mention ADSL at all
 
ScottulusMaximus said:
Something seriously wrong with your line. Log a fault with Telkom stating a noisy voice line. DON'T mention ADSL at all
Click to expand...

hum u mean its telecom problem yeah ? not adsl ?

i feel u right bcz in telephone (without modem) i hear some noisy sounds
 
Vahooli said:
hum u mean its telecom problem yeah ? not adsl ?

i feel u right bcz in telephone (without modem) i hear some noisy sounds
Click to expand...

Report that to Telkom, they'll trace where the issue is on the line. Probably a dry joint(bad connection) or water in your actual cable. Not something you can fix urself easily, just log a fault.
 
AdrianH said:
I had same symptoms on my line. Turned out to be loose/dry joint on my line between my house and Telkom. Had to log call with Telkom to get is resolved.
Click to expand...

Vahooli said:
dry joint? what u mean ?
Click to expand...

There could be a solder joint on a connection on the line that is cracked or not 100% connecting properly. Weather conditions like heat, wind and rain can cause movement on this joint which affects you line stability. But ultimately I reckon you have a bad connection somewhere on your line causing your problems, and unfortunately you don't have much recourse except phoning Telkom.

Are your Telkom lines underground, or on poles?
 
@Vahooli:
Ask Telkom if they can fix your SNR for you without changing line speeds, because the line is unstable.

Rickster said:
First, take English lessons.
Click to expand...

Don't be a prick. Not everyone speaks English, and they definitely don't want to be treated badly.
 
giggity said:
Don't be a prick. Not everyone speaks English, and they definitely don't want to be treated badly.
Click to expand...

Things like: use a space after a full-stop and capitalization of the word after the full-stop are the same in every language using this alhabet. Also a lack of subjects in sentences so one does not know who it is happening to (although one can guess it is the original poster).

Also Rick still helped out as well.
 
anyway tnx guys i should talk with telecom office , because my ISP says they cant help me
 
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