Outlook with quickbooks desktop

[carnagelan]

Hi All.
My client was on office 2007. I upgraded them to 365. Now quickbooks is not detecting outlook installed.

When the client wants to send an email directly from quickbooks it says there is no profile, do you want to create it. I said yes and nothing happens.

If i click on no, quickbooks says there is not mail client installed. I have set outlook as the default mail client in Windows.

Anyone familier with this?
Everything was working before i upgraded.
Quickbooks support wont help

 

[LinuxMan]

Had the same issue.
You need to remove Office 365 (64 Bit) and install the 32 Bit version.
Outlook should remember all your settings and mail accounts when you reload.

 

[sensus communis]

What version of Quickbooks , before 2018 do not support office 365 .

 

[CaneMan]

My wife is running QB Premier 2017, Microsoft 365 (32bit) and Windows 10 (64bit). Works for the most of the time, now again she can't send emails from QB through Outlook.