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Hi, Thank you fro advising i will sent this through for investigation and will provide you with feedback as soon as i get it.I have sent numerous requests and it never gets fixed.
"As per address provided and the troubleshooting carried out, user should experience good performance."
Ticket 1857517
Just sent you a PM with the detailsHi, the sims are not fixed to a tower as they are mobile, what i can do for you is investigate why you getting the speeds you are getting and we can take it from there, please PM me your email address so that i can investigate.
The speeds are really bad, doesn't go above 0.5mbps download speedTo help us to report accurately on Rain’s network performance, we need data from as many people as possible. Please do a speed test using MyBroadband’s web-based speed test and Android speed test app.
MyBroadband Web-Based Speed Test (for Rain fixed LTE-A)
MyBroadband Android Speed Test App (for Rain mobile)
Please post your results here. It makes it easier for us to quickly check for network issues.
The speeds are really bad, doesn't go above 0.5mbps download speed
The speeds are really bad, doesn't go above 0.5mbps download speed
PM SentHi Mike,
We do sincerely appologise about the drop in speed, please PM us your details and I will investigate this further for you as we want to improve your speed as best as possible.
thanks
Welcome to the Club,My 5G speeds have plummeted this afternoon. What's going on?
The speeds are back up for me.My 5G speeds have plummeted this afternoon. What's going on?