Plugg Uncapped ADSL Feedback

How much do you download and how much do you want to pay?

I'm not a massive download whore, primarily gaming and streaming. I'm paying 480 odd sa ronds. Not keen on paying more than that. But yeah those **** heads at OW disabled my stats page now so i cant seem how much i've done, was sitting in the 100gb region i think.
 
I'm not a massive download whore, primarily gaming and streaming. I'm paying 480 odd sa ronds. Not keen on paying more than that. But yeah those **** heads at OW disabled my stats page now so i cant seem how much i've done, was sitting in the 100gb region i think.

R399 for 200 GB capped from AH.
R299 for 150 GB capped from AH.
R199 for 100 GB capped from AH.
 
Thanks. But yeah AH, yeah mmm.. I hate them :P

We bailed when they had all the problems switching to MTN. Started using them again 9 months ago.

I have no loyalty to ISP's. Can't say I "hate" any of them although Mweb comes close to "hate". I won't support any ISP that doesn't allow me to cancel by the 25 for the end of the SAME month (e.g. Mweb, OW etc.).
 
We bailed when they had all the problems switching to MTN. Started using them again 9 months ago.

I have no loyalty to ISP's. Can't say I "hate" any of them although Mweb comes close to "hate". I won't support any ISP that doesn't allow me to cancel by the 25 for the end of the SAME month (e.g. Mweb, OW etc.).

Yeah i agree, its the whole MTN backbone thing. Its utter ****.
 
Meh and i was gonna move over to them after OW. Now wtf provider do i use lol. AH not an option.

From what I remember Biometrics shares his account with someone though. IS don't really like if you do that.
 
From what I remember Biometrics shares his account with someone though. IS don't really like if you do that.

Well it worked fine for over a year and we scheduled downloads from 23:00-6:00 and I hardly downloaded anything myself.
 
Does Mr Janitor still watch this thread?

I need some help, mailed support on Tuesday and still no reply. I got the auto response: PluGG Ticket CAS-72025-9SGZL9 Subject . CRM:0033430

When I do a speedtest to any location using my PluGG account I get a 2mb download on my 4mb account, my line is synced at 4mb. Using an Afrihost or Webafrica account I get my ful 4mb. I have 4 stars on my PluGG profile, I don't do a lot of downloading.
 
Thank you, they contacted me. I have to apologize though, I might have avoided their call - support phone from an unknown number. If I am busy I will reject unknown numbers because they tend to be cold call marketing. I was expecting an email response considering I emailed them.
 
Thank you, they contacted me. I have to apologize though, I might have avoided their call - support phone from an unknown number. If I am busy I will reject unknown numbers because they tend to be cold call marketing. I was expecting an email response considering I emailed them.

No problem. I specifically asked them to phone you to resolve the issue rather than email.
 
A headsup to those that have cancelled a Plugg account. An account we cancelled last year mysteriously became reactivated and we were billed for another six months until our accountants found it. We were refunded though.

BUT NOW THEY ARE BILLING US AGAIN FOR THE SAME ACCOUNT!!!

Check your statements if you cancelled for at least a year from the date of cancellation.
 
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International down for anyone else?

Edit : Most things are slow. Even MyBB is struggling to load. All is fine on my AH account though.
 
Last edited:
International down for anyone else?

Edit : Most things are slow. Even MyBB is struggling to load. All is fine on my AH account though.

At least with IS you know it won't be long before it comes right unlike some other backbone :D
 
Last edited:
Howdy,

International down for anyone else?

Edit : Most things are slow. Even MyBB is struggling to load. All is fine on my AH account though.

No International outages currently, I can access everything just fine myself from home.

Code:
janitor-basement#traceroute www.dccomics.com
Translating "www.dccomics.com"...domain server (168.210.2.2)

Translating "www.dccomics.com"...domain server (168.210.2.2) [OK]

Type escape sequence to abort.
Tracing the route to www.dccomics.com (107.22.229.3)

  1 196-210-136-1.dynamic.isadsl.co.za (196.210.136.1) 8 msec 4 msec 4 msec
  2 cdsl2-rba-vl2563.ip.isnet.net (196.38.73.213) 8 msec 8 msec 8 msec
  3 cdsl2-rba-vl150.ip.isnet.net (196.38.73.9) 8 msec 8 msec 8 msec
  4 core1-pkl-tg0-7-0-0.ip.isnet.net (168.209.1.162) 12 msec 12 msec 12 msec
  5 core2b-dock-pos-0-3-4-0.ip.isnet.net (168.209.201.65) 180 msec 180 msec 180 msec
  6 xe-4-3-2.edge3.London1.Level3.net (195.50.124.33) 176 msec 172 msec 172 msec
  7 vl-3603-ve-227.csw2.London1.Level3.net (4.69.166.153) 256 msec
    vl-3601-ve-225.csw2.London1.Level3.net (4.69.166.145) 248 msec
    vl-3604-ve-228.csw2.London1.Level3.net (4.69.166.157) 248 msec
  8 ae-56-221.ebr2.London1.Level3.net (4.69.153.129) 248 msec
    ae-59-224.ebr2.London1.Level3.net (4.69.153.141) 256 msec
    ae-57-222.ebr2.London1.Level3.net (4.69.153.133) 248 msec
  9 ae-43-43.ebr1.NewYork1.Level3.net (4.69.137.74) 252 msec
    ae-44-44.ebr1.NewYork1.Level3.net (4.69.137.78) 244 msec
    ae-41-41.ebr1.NewYork1.Level3.net (4.69.137.66) 252 msec
 10 ae-58-58.ebr2.Washington12.Level3.net (4.69.201.70) 252 msec
    ae-56-56.ebr2.Washington12.Level3.net (4.69.201.62) 244 msec 244 msec
 11 ae-45-45.ebr2.Washington1.Level3.net (4.69.143.221) 248 msec
    ae-46-46.ebr2.Washington1.Level3.net (4.69.202.53) 248 msec 248 msec
 12 ae-72-72.csw2.Washington1.Level3.net (4.69.134.150) 256 msec
    ae-62-62.csw1.Washington1.Level3.net (4.69.134.146) 256 msec
    ae-82-82.csw3.Washington1.Level3.net (4.69.134.154) 256 msec
 13 ae-4-90.edge2.Washington1.Level3.net (4.69.149.206) 248 msec
    ae-1-60.edge2.Washington1.Level3.net (4.69.149.14) 256 msec
    ae-3-80.edge2.Washington1.Level3.net (4.69.149.142) 248 msec
 14 AMAZON.COM.edge2.Washington1.Level3.net (4.79.22.86) 248 msec
    AMAZON.COM.edge2.Washington1.Level3.net (4.79.22.74) 248 msec
    AMAZON.COM.edge2.Washington1.Level3.net (4.79.22.86) 248 msec
 15 72.21.220.151 252 msec
    72.21.220.159 252 msec 252 msec
 16 72.21.222.157 256 msec 252 msec 252 msec

Code:
janitor-basement#ping www.mybroadband.co.za
Translating "www.mybroadband.co.za"...domain server (168.210.2.2) [OK]

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 2001:43E8:64::C5F2:59AA, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 344/344/348 ms
janitor-basement#

janitor-basement#traceroute www.mybroadband.co.za

Type escape sequence to abort.
Tracing the route to www.mybroadband.co.za (2001:43E8:64::C5F2:59AA)

  1 2C0F:FC00:5000:13::1 4 msec 4 msec 4 msec
  2 core2b-pkl-te0-0-0-0.ipv6.isnet.net (2C0F:FC00:0:5::98) 4 msec 4 msec 8 msec
  3 core2b-dock-pos0-3-4-1.ipv6.isnet.net (2C0F:FC00:2:1A::2) 188 msec 184 msec 188 msec
  4 g1-9.eco.ro2.tho.econetcarrier.com (2001:7F8:4:1::787C:1) 180 msec 184 msec 180 msec
  5 2A01:410:0:2::6E 180 msec 184 msec 180 msec
  6 LZA-P1-RR-JHB-POS8-2-0.liquidtelecom.com (2A01:410:1:1::29) 348 msec 352 msec 352 msec
  7 LZA-PE1-JHB-Gi1-0-0.liquidtelecom.com (2A01:410:1:1::A) 348 msec 372 msec 348 msec
  8 sr2-gi8.bnk.neology.io (2001:43E8:C:1::5) 340 msec 340 msec 340 msec
  9 crs1-vl1.bnk.neonsp.net (2001:43E8:C:1::9) 340 msec 344 msec 344 msec
 10 sr1-gi5.bnk.neology.io (2001:43E8:C:1::6) 348 msec 348 msec 348 msec
 11 2001:43E8:10::136 348 msec 348 msec 348 msec
 12 2001:43E8:64::C0A8:FFFE 344 msec 344 msec 340 msec
 13 2001:43E8:64::2949:2888 344 msec 344 msec 344 msec
 14 2001:43E8:64::2949:28FE 340 msec 340 msec 344 msec
 15 2001:43E8:64::29D8:C109 348 msec 348 msec 348 msec
 16 2001:43E8:64::29D8:C143 348 msec 348 msec 348 msec
 17 2001:43E8:64::C4DF:E2F 348 msec 348 msec 348 msec
 18 2001:43E8:64::2954:C97 344 msec 344 msec 344 msec
 19 2001:43E8:64::2942:84F6 348 msec 348 msec 348 msec
 20 2001:43E8:64::C5BD:C101 348 msec 340 msec 344 msec
 21 2001:43E8:64::C5BD:C124 352 msec 352 msec 356 msec
 22 www.mybroadband.co.za (2001:43E8:64::C5F2:59AA) 344 msec 344 msec 344 msec
janitor-basement#

Code:
janitor-basement#traceroute ip www.mybroadband.co.za

Translating "www.mybroadband.co.za"...domain server (168.210.2.2) [OK]

Type escape sequence to abort.
Tracing the route to www.mybroadband.co.za (197.242.89.170)

  1 196-210-136-1.dynamic.isadsl.co.za (196.210.136.1) 8 msec 8 msec 8 msec
  2 cdsl1-rba-vl2360.ip.isnet.net (196.38.73.133) 8 msec 8 msec 8 msec
  3 cdsl1-rba-vl150.ip.isnet.net (196.38.73.17) 8 msec 8 msec 8 msec
  4 core1a-pkl-te-1-2.ip.isnet.net (168.209.1.139) 8 msec 12 msec 8 msec
  5 ar1-rba-gi1-0.ip.isnet.net (168.209.1.171) 8 msec 8 msec 12 msec
  6 mi-za-rba-gsrpe1-gi2-0-2.ip.isnet.net (168.209.86.122) 8 msec 8 msec 8 msec
  7 197.96.148.74 12 msec 8 msec 8 msec
  8 CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net (41.84.12.151) 12 msec 12 msec 8 msec
  9 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net (41.66.132.246) 8 msec 12 msec 8 msec
 10 core-access-switch1.jnb1.host-h.net (197.189.193.1) 12 msec 8 msec 12 msec
 11 row-access-switch1-row3-4.jnb1.host-h.net (197.189.193.36) 12 msec 8 msec 12 msec
 12 www.mybroadband.co.za (197.242.89.170) 8 msec 8 msec 12 msec

janitor-basement#ping ip www.mybroadband.co.za

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.89.170, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 8/8/12 ms
janitor-basement#
 
:confused:
Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 19 ms 18 ms 18 ms 196-209-226-1.dynamic.isadsl.co.za [196.209.226.
1]
3 20 ms 20 ms 20 ms cdsl2-umh-gi0-0-0-3202.ip.isnet.net [196.38.74.2
33]
4 20 ms 20 ms 19 ms 196.26.210.204
5 20 ms 20 ms 20 ms mi-za-cpt-p8-ten-0-0-0-1.ip.isnet.net [168.209.9
3.240]
6 20 ms 19 ms 20 ms mi-za-umh-gsrpe2-gi-1-0-4.ip.isnet.net [168.209.
93.26]
7 230 ms * * 197.96.148.73
8 * * * Request timed out.
9 48 ms * 84 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 * * * Request timed out.
11 * 50 ms 50 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 * * * Request timed out.
13 49 ms 49 ms * 197.242.89.170
14 * 48 ms * 197.242.89.170
15 49 ms * * 197.242.89.170
16 * * * Request timed out.
17 51 ms * * 197.242.89.170
18 48 ms * 49 ms 197.242.89.170

Trace complete.

Tracing route to www.bbc.net.uk [212.58.246.92]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 19 ms 18 ms 18 ms 196-209-226-1.dynamic.isadsl.co.za [196.209.226.
1]
3 20 ms 20 ms 20 ms cdsl2-umh-gi0-0-0-3202.ip.isnet.net [196.38.74.2
33]
4 20 ms 20 ms 20 ms 196.26.210.204
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
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