We did see a dip earlier with International connectivity but managed to resolve it. Could you let me know if you still having a problem ?
-- janitor@plugg
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We did see a dip earlier with International connectivity but managed to resolve it. Could you let me know if you still having a problem ?
-- janitor@plugg
Unhappy1
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Nope international still dead slow for me.
Test conducted on 3/28/2013 7:54:20 PM
Download Speed: 287 kbps (35.9 KB/sec transfer rate)
Upload Speed: 265 kbps (33.1 KB/sec transfer rate)
Latency: 210 ms
Apologies (I am slightly out of the loop today since am busy moving house and still catching up on emails/txt messages) the outage of earlier is only partly resolved and we waiting on our upstream. No eta at this stage.
straatkat
Senior Member
I am in need of a new ISP. I need fast internet during the day and evenings and I download after 10pm till 6am.
This a good account?
This a good account?
Unhappy1
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straatkat
Senior Member
Thank you for responding. You have been with them long? How have your experience been? As describe?
Unhappy1
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Only been with them for two months, no complaints they have been good.
Unhappy1
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Hi Janitor , hope the move is going well. Just a quick question and apologies if its been answered before, do you consider public holidays to be the same as weekends? Another words is it off peak?
Howdy!
It really depends on how busy the network is and how much capacity is available on that public holiday. The system looks at each public holiday and then adjust the levels as required. If we see that we have plenty available we would override and open the flood gates a bit.
-- janitor@plugg.
It really depends on how busy the network is and how much capacity is available on that public holiday. The system looks at each public holiday and then adjust the levels as required. If we see that we have plenty available we would override and open the flood gates a bit.
-- janitor@plugg.
Unhappy1
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Thanks for the reply, however what im trying to ascertain, is that if i download over the course of the day during a public holiday. Will it effect my shaping as if it was off peak and not as if i was downloading during peak hours thus shaping my connection.
wingnut771
Honorary Master
Rock solid performance since leaving Afrihost beginning of Nov, even now during all these under sea cable breaks - baring 1 or 2 international dips of a few hours each.
AfricanTech
Honorary Master
@janitor - is there something wrong with the "forgot password" functionality on the www.plugg.co.za sign-in page?
For some reason, site wont accept my password, but doesn't send me the promised 'reset' email when I hit "forgot" button.
I can login to the ADSL account via router and the WebMail component without any problems - weird!
For some reason, site wont accept my password, but doesn't send me the promised 'reset' email when I hit "forgot" button.
I can login to the ADSL account via router and the WebMail component without any problems - weird!
Unhappy1
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Possibly a stupid question but you're not using your router details to try and log into the site? There are two separate login details.
AfricanTech
Honorary Master
Nope - hope someone is on later to check what's wrong - don't want to be without internet tomorrow
Howdy,
I've logged it with the company looking after the functionality of the site to sort it out.
-- janitor@plugg
I've logged it with the company looking after the functionality of the site to sort it out.
-- janitor@plugg
AfricanTech
Honorary Master
Eish - they need a serious kick under the backside - your website is way behind your competitors!
On a brighter note, your call centre people are pretty jacked up - they sorted me out chop chop this morning.
AfricanTech
Honorary Master
Let me restate what I said above "there is something wrong with the "forgot password" functionality on your website"
Oh, and another thing, your site does not play nicely with lastpass (yours is one of the few that does not play nicely - the other one is vodacom's site - hope you're not using the same people as them to look after your website)