Plugg Uncapped ADSL Feedback

Videos are not even loading on youtube now.

This is really terrible. Ive never had such problems with youtube on any other ISP.

youtube.jpg
http://www.youtube.com/watch?v=U4Z_Qx1N2eA

Been loading this video for 15mins now. When It catches up it hangs at that pount for 2-3mins before loading the next 20seconds of video.

Cant load any videos now. Even those on 240p dont even load i just get a black screen.
 
Last edited:
@ Bar_Rat

Can you tracert www.youtube.com?

tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [74.125.233.68]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms 192.168.1.1
2 9 ms 9 ms 8 ms 196-210-157-1.dynamic.isadsl.co.za [196.210.157.1]
3 23 ms 22 ms 23 ms cdsl2-rba-vl2563.ip.isnet.net [196.38.73.213]
4 20 ms 21 ms 21 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 21 ms 21 ms 21 ms 196.26.0.61
6 21 ms 22 ms 22 ms 196.26.0.130
7 22 ms 23 ms 22 ms 74.125.49.66
8 23 ms 23 ms 23 ms 64.233.174.57
9 23 ms 23 ms 23 ms jnb01s02-in-f4.1e100.net [74.125.233.68]

Trace complete.
 
wingnut771 said:
View attachment 55165

720p - plays instantly, no buffering
Click to expand...

Then there must be something wrong with my account.

Tracing route to youtube-ui.l.google.com [74.125.233.71]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 16 ms 15 ms 16 ms 196-209-226-1.dynamic.isadsl.co.za [196.209.226.
1]
3 27 ms 26 ms 26 ms cdsl2-rba-vl2563.ip.isnet.net [196.38.73.213]
4 26 ms 27 ms 25 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 27 ms 27 ms 27 ms 196.26.0.61
6 27 ms 28 ms 27 ms 196.26.0.130
7 28 ms 28 ms 27 ms 74.125.49.66
8 28 ms 28 ms 27 ms 64.233.174.57
9 28 ms 27 ms 27 ms jnb01s02-in-f7.1e100.net [74.125.233.71]

Trace complete.
Click to expand...
 
yt2.jpg

I changed my DNS back to auto for you, a bit of a stutter but still playing 720P with no buffering.

Primary 168.210.2.2
Second 196.14.239.2

Time for Janitor to jump in.
 
Auto DNS

tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [74.125.233.34]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 8 ms 196-210-157-1.dynamic.isadsl.co.za [196.210.157.
1]
3 21 ms 21 ms 21 ms cdsl1-rba-vl2360.ip.isnet.net [196.38.73.133]
4 20 ms 21 ms 20 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 20 ms 20 ms 19 ms core1a-pkl-te-1-1.ip.isnet.net [196.26.0.60]
6 20 ms 21 ms 21 ms 196.26.0.130
7 27 ms 30 ms 21 ms 74.125.49.66
8 22 ms 22 ms 32 ms 64.233.174.21
9 19 ms 20 ms 20 ms jnb01s01-in-f2.1e100.net [74.125.233.34]

Trace complete.
 
And now steam is broken too. 10PM on a Friday night. I guess it's categorized as P2P right?

Plugg account:

Code: 
DU Meter Stopwatch - #1
Start time       6/14/2013 10:04:36 PM
Stop time        6/14/2013 10:14:40 PM
Elapsed time     10 min 3.6 sec
                                             Incoming         Outgoing
------------------------------------ ---------------- ----------------
Total of data transferred                     16.0 MB           1.2 MB
Maximum transfer rate                      319.8 KB/s        34.5 KB/s
Average transfer rate                       27.1 KB/s         2.0 KB/s
AdAZd4Q.png


Another provider:

Code: 
DU Meter Stopwatch - #2
Start time       6/14/2013 10:16:49 PM
Stop time        6/14/2013 10:17:49 PM
Elapsed time     1 min 0.2 sec
                                             Incoming         Outgoing
------------------------------------ ---------------- ----------------
Total of data transferred                     24.2 MB         639.8 KB
Maximum transfer rate                      526.2 KB/s        16.3 KB/s
Average transfer rate                      410.6 KB/s        10.6 KB/s
rVOXRr3.png



More downloaded in 1 minute than with 10 minutes on the Plugg account.

Also, 360p YT videos are forever buffering.

6LOZ49J.png


Edit:

Interestingly, NNTP is running at nearly full speed!

c01Wof4.png
 
Last edited:
Oops

Plugg not looking so hot now - I don't steam so can't comment but def seems to be an issue in empangeni and western cape.
 
Well, it's been good while it's lasted but I've just cancelled.

Now to get back the money back that PluGG double billed me months ago (and promised to sort out, but obviously didn't).

Cheers :)
 
Hi Janitor

Please check with your accounts department why the payment I made the other day by EFT still does not reflect on my account.

Thanks
 
Kwerty said:
I don't know yet. For R50 more I can bundle my line with AH and get 4Mbps business uncapped. That unshaped is looking good at the moment :)
Click to expand...

I came from AH and the only problem i had was international gaming latency was terrible for me.
 
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