Plugg Uncapped ADSL Feedback

wingnut771 said:
So it seems then that NNTP performance is a good indicator of how close the IPC is to getting maxed out as that although I never downloaded during the day, sometimes when I got home early and either just tested NNTP or wanted that 350MB file in 15mins and NNTP would run full speed a while back, now I get 50-70k like techead says, so I don't even bother, and wait for 5pm.
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arni1954 said:
+1
From the time which I started , 6 months ago , until now I can see a remarkable deterioration of the network .
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This is exactly what I am getting at. We can go around and around the bush as many times as we like, but this is what it boils down to. It really pisses me off :mad:

The exact reason why I have to hop ISP's every year or so. As the masses move, I move the opposite way.
 
techead said:
This is exactly what I am getting at. We can go around and around the bush as many times as we like, but this is what it boils down to. It really pisses me off :mad:

The exact reason why I have to hop ISP's every year or so. As the masses move, I move the opposite way.
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Sad but true :(

The only thing that is keeping me around at the moment is IS's rock solid network performance between 5pm-8am.

ISP's always say that they will never let performance degrade and plan in advance with upgrades etc, well, evidence speaks otherwise. I have been with Plugg for a year now, and only in the last month or so have I noticed degradation in the daytime speeds.

So much for those plans panning out Plugg.
 
wingnut771 said:
Sad but true :(

The only thing that is keeping me around at the moment is IS's rock solid network performance between 5pm-8am.

ISP's always say that they will never let performance degrade and plan in advance with upgrades etc, well, evidence speaks otherwise. I have been with Plugg for a year now, and only in the last month or so have I noticed degradation in the daytime speeds.

So much for those plans panning out Plugg.
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Same, I was with them for over 2 years - just cancelled this month
Sad that they couldn't handle the demand - The 1st year and a half was absolute bliss
It really went to cr@p in the last 3 months

Oh well it's a pitty....
 
Nimz said:
Same, I was with them for over 2 years - just cancelled this month
Sad that they couldn't handle the demand - The 1st year and a half was absolute bliss
It really went to cr@p in the last 3 months

Oh well it's a pitty....
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Where have you moved to Nimz and how is it so far?
 
wingnut771 said:
Where have you moved to Nimz and how is it so far?
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Don't you remember the thread where all you did was +1 everything :erm:

Moved to Gam Co

So far so good 15GB in 3 days & still 5 star rating - 2 users always connected

Youtube during the day is fine on 720P

Reminds me of the good old days on Plugg:erm:
 
Nimz said:
Don't you remember the thread where all you did was +1 everything :erm:

Moved to Gam Co

So far so good 15GB in 3 days & still 5 star rating - 2 users always connected

Youtube during the day is fine on 720P

Reminds me of the good old days on Plugg:erm:
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lol - yes I do, sorry, forgot that was you, having a tough day, stressing out at the moment.

Okay, so you were on 1 star I remember now.

Surely, in 10 days IS (Gam Co) rolling window will kick in and you will be in the same boat again?

Either way, let us know still.

Cheers,

Wingnut
 
wingnut771 said:
Surely, in 10 days IS (Gam Co) rolling window will kick in and you will be in the same boat again?
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Yeah pretty much this, you cant judge performance until after 10 days. Moving to another IS service provider doesnt make sense imo, unless you are looking at it purely from a cost pov.
 
Im pretty certain all ISPs who resell IS accounts will have the same performance, the price only decides how fast you will lose stars, and thus how fast your connection will be slow during business hours. That really is what it come down to. If you want speed during business hours, get the business type accounts, if you don't care about business hours and only want the best possible speed after hours, take the lowest cost account at the speed you want, and you will have exactly that, an after hours unshaped uncapped account with browsing/email access during business hours.
 
What would be nice is a email notificaton when you gain or lose star/s
 
I've been on 3 stars for a while now, isn't it supposed to reset at the start of the month? Currently on 40GB, usually do about 70 for the month depending on steam updates etc.

Is 3 stars normal for that?
 
Ovenmit said:
I've been on 3 stars for a while now, isn't it supposed to reset at the start of the month? Currently on 40GB, usually do about 70 for the month depending on steam updates etc.

Is 3 stars normal for that?
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It looks at your last 10 days.

It's not so much how many GB's but rather how busy the network is which dictates how fast one looses stars, if that makes any sense.
 
wingnut771 said:
It looks at your last 10 days.

It's not so much how many GB's but rather how busy the network is which dictates how fast one looses stars, if that makes any sense.
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so basically you can download 5 GB one day and not be penalized and the next day you can be penalized 2 stars for downloading 1GB purely because at that point the network was overloaded for whatever reason... there is no way we can know, what is gonna happen, and when its gonna happen.

Its all smoke and mirrors, which I think is bloody unreasonable.

If this is the way the system works, we need to know what the status of the network is at all times. It should be available on the website or something. It would be a good start...
 
techead said:
so basically you can download 5 GB one day and not be penalized and the next day you can be penalized 2 stars for downloading 1GB purely because at that point the network was overloaded for whatever reason... there is no way we can know, what is gonna happen, and when its gonna happen.

Its all smoke and mirrors, which I think is bloody unreasonable.

If this is the way the system works, we need to know what the status of the network is at all times. It should be available on the website or something. It would be a good start...
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I dont think that is the case tbh.

Maybe @wingnut771 understands it wrong, because my understanding is different.

Stars are calculated on your average usage in the last 10 days excluding 0:00-6:00 hours vs the other users on the same type off account as you, and based on that, you are awarded a certain star rating.

Then depending on how busy the network is, you will get shaped based on how many stars you have. If the network is for some reason not busy at all during business hours, and you are on 2 stars, you should be able to download full speed. We all however know this will hardly ever be the case in business hours. So a 2 star account will get less priority than a 3 star account when the network is busy.
 
Tinuva said:
I dont think that is the case tbh.

Maybe @wingnut771 understands it wrong, because my understanding is different.

Stars are calculated on your average usage in the last 10 days excluding 0:00-6:00 hours vs the other users on the same type off account as you, and based on that, you are awarded a certain star rating.

Then depending on how busy the network is, you will get shaped based on how many stars you have. If the network is for some reason not busy at all during business hours, and you are on 2 stars, you should be able to download full speed. We all however know this will hardly ever be the case in business hours. So a 2 star account will get less priority than a 3 star account when the network is busy.
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I don't think that in lower star ranking downloads are the problem the problem is in surfing Skype and youtube which are becoming ,from my experience, unusable . My understanding is that your "penalty " depends on the system's loading which in unknown . So practically we are a sitting ducks .
 
techead said:
so basically you can download 5 GB one day and not be penalized and the next day you can be penalized 2 stars for downloading 1GB purely because at that point the network was overloaded for whatever reason... there is no way we can know, what is gonna happen, and when its gonna happen.

Its all smoke and mirrors, which I think is bloody unreasonable.

If this is the way the system works, we need to know what the status of the network is at all times. It should be available on the website or something. It would be a good start...
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Yea, one needs to have a degree in quantum mechanics to know how the star rating will react if (like Tinuva says) one moves data between 8am-11pm.

I agree with Tinuva that if you move data between 23:00-6:00, that this won't affect your rating.

Anything else, it looks at your last 10 days.
 
meh..thats OK

....its just sometimes poor download speed during the day is a pain as I run an IT business from home. Not the end of the world though.
 
Ovenmit said:
meh..thats OK

....its just sometimes poor download speed during the day is a pain as I run an IT business from home. Not the end of the world though.
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You should look at getting a business account for uncapped speeds during the day.
 
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