Plugg Uncapped ADSL Feedback

wingnut771 said:
I highly doubt Plugg is your problem.
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From 11pm weekdays & all day weekends, I get full speed, no issues. Only issue is daytime browsing.
I'm not complaining. Just making a statement. I'm at work during the day in any case. Just a bit annoying on public holidays, or when I am off sick and I want to browse.
 
Razzle said:
From 11pm weekdays & all day weekends, I get full speed, no issues. Only issue is daytime browsing.
I'm not complaining. Just making a statement. I'm at work during the day in any case. Just a bit annoying on public holidays, or when I am off sick and I want to browse.
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You should be getting full speed from 5pm. I could browse no problem on 3 stars during the day.

Please test with another ISP like AH free 1GB capped the next time it's slow to eliminate line/exchange.

I suspect exchange congestion.

Use these 2 tools with both accounts, they're quite useful, and post the results here to compare :)

http://mybroadband.co.za/vb/showthread.php/576445-quot-Help-me-fix-my-internet-quot-report-tool
http://mybroadband.co.za/vb/showthread.php/607090-quot-Is-it-my-Line-quot-Report-Tool?p=12372998
 
wingnut771 said:
You should be getting full speed from 5pm. I could browse no problem on 3 stars during the day.

Please test with another ISP like AH free 1GB capped the next time it's slow to eliminate line/exchange.

I suspect exchange congestion.
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The past month or two I only get 1 Mbps on a 8 Mbps account on Friday evenings around 6-7 pm. On three stars. This wasn't like this the previous 15 months. Switch to AH capped and full speed. Plugg is full speed the Saturday after.
 
biometrics said:
The past month or two I only get 1 Mbps on a 8 Mbps account on Friday evenings around 6-7 pm. On three stars. This wasn't like this the previous 15 months. Switch to AH capped and full speed. Plugg is full speed the Saturday after.
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Maybe it's different with you coz of your 2 concurrent connections?

Razzle is reporting slow speeds up to 11pm.

I'm also on the other side of the country aswell, so maybe a CT issue?
 
wingnut771 said:
Maybe it's different with you coz of your 2 concurrent connections?

Razzle is reporting slow speeds up to 11pm.

I'm also on the other side of the country aswell, so maybe a CT issue?
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My colleague only downloads from 11 pm to 6 am.

Note when I switch to AH capped it runs full speed.
 
biometrics said:
My colleague only downloads from 11 pm to 6 am.

Note when I switch to AH capped it runs full speed.
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Maybe there is load on CT IS IPC is what I'm saying therefore bringing the star rating into effect?

AH is on a different network (MTN) so you are just confirming you don't have line/exchange issues.
 
wingnut771 said:
Maybe there is load on CT IS IPC is what I'm saying therefore bringing the star rating into effect?

AH is on a different network (MTN) so you are just confirming you don't have line/exchange issues.
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Then why is Plugg full speed the next morning?
 
biometrics said:
Then why is Plugg full speed the next morning?
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I guess because demand is less on a sat morning compared to friday evening? More people flixing?

I have a IC capped account that has some GB's left on it that you can test with the next time it's slow so we can see if it's an IS thing or a shaping thing.

PM me if you want the deets.
 
wingnut771 said:
You should be getting full speed from 5pm. I could browse no problem on 3 stars during the day.

Please test with another ISP like AH free 1GB capped the next time it's slow to eliminate line/exchange.

I suspect exchange congestion.

Use these 2 tools with both accounts, they're quite useful, and post the results here to compare :)

http://mybroadband.co.za/vb/showthread.php/576445-quot-Help-me-fix-my-internet-quot-report-tool
http://mybroadband.co.za/vb/showthread.php/607090-quot-Is-it-my-Line-quot-Report-Tool?p=12372998
Click to expand...

Sounds like a plan.
Thanx Wingnut
 
On 4 stars, 8 Mbps account, 9 Mbps line.

Plugg uncapped: 350 KBps
Afrihost capped: 850 KBps

Time to move on ...
 
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Sorry Plugg, you had enough time to sort out the issues.

Cancelling and switching to large capped account with AH or WA tomorrow.
 
Howdy,

Just as a heads-up; you might have read the article on MyBroadband about maintenance by Seacom happening tonight for 20 minutes (Fri 22:00 - Sat 07:00). IS will ensure that International DSL traffic routes over other paths to ensure minimal to none impact during this window.

Best I run along now, I see some Hadeda using the duck's pond as an ice-skating rink again.

Stay warm!
 
semaphore said:
How much data did you pull to get 4 stars?
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Last month was around 200 GB but all downloads scheduled between 0:00 and 6:00. Just regular usage during the day and evening.

Still sucked. They used to be good.
 
biometrics said:
Last month was around 200 GB but all downloads scheduled between 0:00 and 6:00. Just regular usage during the day and evening.

Still sucked. They used to be good.
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Meh and i was gonna move over to them after OW. Now wtf provider do i use lol. AH not an option.
 
semaphore said:
Meh and i was gonna move over to them after OW. Now wtf provider do i use lol. AH not an option.
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We've switched to AH capped, works out cheaper and full speed all the time. Got a 500 GB capped account for R999 used at three locations. We used to have a 150 GB AH capped at the office (R299) and the Plugg 8 Mbps used at two homes (R897).

Oh and their portal sucks big time.
 
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