Potential lawsuit against Seagate

Remember: Even if you update your firmware, regardless if it failed or succeeded your warranty still applies.

The option is open to anyone to not update and wait for the drive to fail, when that happens you can swap out but you might just get another affected drive.

Praeses said:
Did you type in your S/N and it said your drive is affected? (see http://mybroadband.co.za/vb/showpost.php?p=2467483&postcount=35) My SD15 drive isn't affected. I think it has to do with where it was manufactured, when it was manufactured and which firmware.
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I think you are confused, the method for determining a affected drive is as follows: Check drive model number, then look at the corresponding list of affected firmwares. If your firmware is listed, the drive is affected.

They put the serial number check as a convenience for people who can't cross reference drive model numbers and firmwares, in which case a serial number is a simple alternative.

The problem is the firmware (software), which is why updating it could fix it, therefore, a ST31000340AS with firmware SD15 is affected simply because there is a bug in the software controlling the hardware. They wouldn't use the same code for multiple version of the software, it doesn't make sense. But I guess ignorance is bliss.
 
Jason_Bad said:
well im an uninformed idiot...I went and bought a 500gig 7200.11 yesterday...So will this stupid issue affect me?
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dont worry, I did the exact same thing. I bought and paid for a drive the day I heard about this fiasco. I contacted take2 and the guy just told me to do a seagate firmware update when I get the drive. If I have any problems, Im going to rain a thunderstorm of harsh words on them!!

I dont understand why they even sell the drives if they know there is a problem with them. rather put the drives on hold until the problem is sorted.

If I was a Seagate CEO, I would inform all dealers to hold on selling any more of the affected drives until such a time that they were confident that a fix is out and working.

just my 2c.
 
I agree surely they should put a stop to this...The dealer I bought from(Won't mention the name)garunteed me that my drive would be fine...But from what I can see its the 500gig 7200.11(Wich i now own unfortunatly) and the 1TB and 1.5 TB drives that are failing. 40% failure rate...WTF????????
 
ya i have just been hit witht thrs freakin problem, i too have a 7200.11 drive that is now messed, does seagate not offer free data recovery?
 
Anyone in South Africa suing Seagate?

I wish I read this thread before buying a ST31000340AS 1TB Barracudda.

Bought it in February 2009 and it failed 25th July 2010.

I am not impressed with Seagate and would like to know if anyone is or is in the process of suing Seagate or their local distributors Rectron, or any of the others, because it seems I will go that route and it would make sense to join forces.

Please reply to this post so that we can get into contact with each other.
 
I don't think you can sue just because it failed. That's what the warranty is for...that drive has a 5 year warranty in the US (I checked newegg) so the supplier should replace it for you free of charge.
 
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