Probable Congested Exchange, Plumstead, Cape Town

riverdusty

Senior Member
Joined
Jun 8, 2006
Messages
639
Problem: Telkom Congested Exchange (Most Likely)
Exchange: 021 762
Line Speed: 2.5Mbs
ISP: Mweb 4Mb Capped nighttime something something
Occurance: All the time, more so at night.

I have had this problem before (2014?) and I gave up trying to get it sorted.
To be honest my internet was actually ok, not worth complaining about.
Since we've had FTTH installed in the area, things have gotten a lot worse.
I've been PMing Telkom Rep here, but he's a bit slow (probably really busy?)

Just struck me this is more an FYI post, but is anybody else in the area experiencing this?

Trace Route
On Telkom provided test account
Code:
C:\Users\river>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

  1     1 ms    <1 ms     1 ms  10.0.0.2
  2     *        *        *     Request timed out.
  3    42 ms    41 ms    41 ms  196.43.31.249
  4    41 ms    39 ms    44 ms  ^C
C:\Users\river>tracert 196.2.16.3

Tracing route to ns1.mweb.co.za [196.2.16.3]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  10.0.0.2
  2     *        *        *     Request timed out.
  3    41 ms    43 ms    41 ms  196.43.31.249
  4    40 ms    42 ms    41 ms  ^C
C:\Users\river>
On my mweb account
Code:
C:\Users\river>tracert 196.2.16.3

Tracing route to ns1.mweb.co.za [196.2.16.3]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  10.0.0.2
  2     *        *        *     Request timed out.
  3    40 ms    41 ms    41 ms  197-84-96-137.cpt.mweb.co.za [197.84.96.137]
  4    41 ms    43 ms    42 ms  540.po-channel50.cpt-ipc-2.optinet.net [197.84.96.186]
  5    61 ms    63 ms    64 ms  te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34]
  6    64 ms    62 ms    63 ms  tengig-0-7-0-1-vic-p-1.mweb.co.za [197.84.4.47]
  7    61 ms    59 ms    60 ms  197-80-7-80.jhb.mweb.co.za [197.80.7.80]
  8    60 ms    68 ms    58 ms  197-81-226-77.jhb.mweb.co.za [197.81.226.77]
  9    62 ms    60 ms    58 ms  197-81-226-53.jhb.mweb.co.za [197.81.226.53]
 10    63 ms    63 ms    59 ms  197-81-229-2.jhb.mweb.co.za [197.81.229.2]
 11    61 ms    58 ms    60 ms  197-81-229-17.jhb.mweb.co.za [197.81.229.17]
 12    62 ms    75 ms    60 ms  silver1.mweb.net [196.28.75.41]
 13    60 ms    63 ms    62 ms  ns1.mweb.co.za [196.2.16.3]

Trace complete.

C:\Users\river>
 
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