Rumpelstilzkin said:
need clarification on the terminology
*terminals - does that refer to the distributed access points at which the wireless connection takes place
Network speak for handsets, data cards, etc. The stuff you use to connect.
*unexpected scenarios - can you give an example of what that means from a computer networking perspective
*are you sure that this is a "new" technical phenomena - or unexpected: as unexpected is culpable although it may be understandable, whereas "new" is not; ie one implies we didn't do our homework, the other: we could not conceivable have known that such a thing could arise (would doubt Voda is experimenting with new globally ground breaking stuff -expect that at very best you might be early global adopters)
Say you build a router network, you keep on adding routers and they happily chat to each other and sort their routing tables out. Everyone works. Then you add the nth+1 router and it all goes wonky. After investigation you find a table or counter or something that could not scale to the number of table entries. You log it with the vendor and they change the counter and all's fine again. (Just an example, as you asked, no relation to any events, real or imaginary)
This was unexpected, no amount of testing would have shown this.
surely the technical networking matters even on these new technologies are documented - can you provide links to tech sites?
Seriously doubt it. Vendors are reluctant to publish detailed technical info, claiming IP.
all of this, of course, does not change the fact that subscribers are being billed for services already marketed and sold, and continue to be billed, that have now suffered beyond what can be regarded as a reasonable disruption for a test, as a result of the deployment of these new technologies - and at what point do we reach the stage that Vodacom has to show some acknowledgement of that fact, either as an admission of an error of judgement (this is ultimately a business decision that was made) as to the market readiness, or of strategy: placing the stability of what we have at risk over the potential gains from the deployment
as stated previously there are certain market pressures that might lead a big player in the ZA cell arena to take those risks at this time (Sept industry changes), but in the absence of any statements from Voda this cannot be discerned with certainty from the outside, and even this forum has been vocal, saying that the openness by the company that you so emphatically proclaim has been found wanting
Well, it seems the more I do make public statements, the more you ignore them and repeat the question.

I believe you'll keep on asking until the answer is in line with your expectations of what it should be.
Sorry, but nothing sinister going on here...no knee-jerk to MNP, just a network that growing very rapidly.
The current problems are being caused by a combination of new technology rollout and a rapid expansion rate, causing scenarios that, although unexpected, gets dealt with ASAP. Every effort is made to do ensure a stable service.
Sounds like you're in IT and possibly in networking?
When last did you do a roll-out of a few thousand desktops, or a thousand routers or a new app across those desktops and it all went in on day-one and ran without a hiccup from day-one?
It's the nature of the beast.