Rain 4G speeds TERRIBLE

JaySeth

JaySeth

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After getting an account setup in March, and enjoying very decent speeds for my streaming habits. The network has basically been dying slowly. Logged onto my Huawei router and get nothing more than 3 bars of reception, and lucky to even get close to 100kbps throughput. Its basically a fancy looking 4G sim card with dial up speeds now.

Logged a called (Ref: 1713678), the agent (Muriel Mano) basically tells me in not so many words that they have throttled the network due to the amount of people working from home. Told me try some APN settings to "improve speed" but that did nothing. So yeah, right now Im basically spending money on Telkom data to work from home. Imagine that, a 4G network worse than Telkom?

PS: That link on every automated email to a portal to view updates on tickets never works
 
Yup that Rain for you, when it's good it's really good but when it sucks it really sucks, I fail to understand how is it that they fail to give at least a minimum of 5-10Mbps when things are really bad, what can you do with 0.8Mbps?.
 
JaySeth said:
After getting an account setup in March, and enjoying very decent speeds for my streaming habits. The network has basically been dying slowly. Logged onto my Huawei router and get nothing more than 3 bars of reception, and lucky to even get close to 100kbps throughput. Its basically a fancy looking 4G sim card with dial up speeds now.

Logged a called (Ref: 1713678), the agent (Muriel Mano) basically tells me in not so many words that they have throttled the network due to the amount of people working from home. Told me try some APN settings to "improve speed" but that did nothing. So yeah, right now Im basically spending money on Telkom data to work from home. Imagine that, a 4G network worse than Telkom?

PS: That link on every automated email to a portal to view updates on tickets never works
Click to expand...
What apns did they tell you to use?
 
The same old APN settings everyone uses ...
Apn : Rain

that’s not the point ... guys some people gets decent speeds others don’t . So get fibre
 
Wow it seems my expectations are doomed here, I am experiencing bad coverage and I have been sending mails and hope for the best.
 
Try broadband speed test. 0.2 download and. 0.1 upload. Our first day. Talk about false advertizing.. took nearly 20 min to load this page. Shocking. And as jayseth sayed worse than telkom?? . We never knew that was posable. Won't renew. Even have router stuck to window. (best spot) edge faster and that's dinosaur
 
They are using QoS on their network, prioritising traffic, try VPN if you have good reception that at least -90.
 
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