Rain Activation

I've entered the wrong I.D on my rain account,can I get help changing it
 
Last edited by a moderator:
Hi, I just tried to Rica my rain card but the ID number on my account is wrong. I need to change it because it has already been paid and I need to Rica with the correct id doc number. please help. my email address liked to the profile is_
 
Last edited by a moderator:
Hi, I just tried to rica my rain card but the id no is wrong. i need to change it because it has already been paid and I need to rica with the correct id doc number . please help. my email address liked to the profile is_

c
Hi @jaredrm

I have received your PM. Please do not post your personal info on a public thread.
 
Hi Lauren,

Thanks for reaching out.

Please drop your email address linked to your rain profile on our DM/PM for further assistance.
Hi there. I wonder if you can help me, im not getting a response from support. When i created my account on i entered the wrong ID number by accident and now that i want to activate my sim it wont allow me to RICA using the correct ID because they dont match. When i go edit my account i can change my details execpt for the ID number. Cant create a new account because I've already been billed on this one.
Please help & thanks in advance for your time.
 
Hi there. I wonder if you can help me, im not getting a response from support. When i created my account on i entered the wrong ID number by accident and now that i want to activate my sim it wont allow me to RICA using the correct ID because they dont match. When i go edit my account i can change my details execpt for the ID number. Cant create a new account because I've already been billed on this one.
Please help & thanks in advance for your time.

I wonder if this is a problem unique to Rain or if many other companies have people 'accidentally' get they ID numbers wrong when signing up.
 
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