Rain is down

[Assasin_Zer0]

View attachment 841461

20+hours of "awesome" 4G...

HAHAHAH and there i was thinking i was alone ....

 

[Assasin_Zer0]

 

[NR7]

HAHAHAH and there i was thinking i was alone ....

Had some good 5G this morning but now it's 3 and a half hours with just 4G. Couldn't even stream 360p Youtube without buffering.


You know, if the upload and download were reversed and if it actually held the connection it would actually be workable since I managed just fine on a 20Mb dl & 1Mb upload ADSl line for ages.

 

[Assasin_Zer0]

Had some good 5G this morning but now it's 3 and a half hours with just 4G. Couldn't even stream 360p Youtube without buffering.
View attachment 841737

You know, if the upload and download were reversed and if it actually held the connection it would actually be workable since I managed just fine on a 20Mb dl & 1Mb upload ADSl line for ages.

Yeah that would be a good start.

MY issue is .
I need to work (Heavy user, ,Mail\Office ,RDP , Teams , Gotomeeting , Zoom , Citrix , )
The musses needs to work (Mail \Office \ SAP \ RDP for in house software)
I have 2 kids that get school video's pdf's etc .
Mother in law that also needs to work . (Mail\Office , Zoom , Anydesk(For in house software) )

So this rubbish they call a connection just aint cutting it at the moment .
And as soon as the internet drops , i have a whole household on my @ss , Plus clients , plus a manager . wanting to know whats going on.

The Company i work for (One of the BIG names in the ICT industry ) is now pushing the work from home thing a little harder , even after COVID , They are planning on supplying us all with Rain R250 sims , We are 190 Employee's just in this Business Unit.
So i have actually gone out of my way this weekend to compile a list of all the calls i have logged , All my data i have collected from being down , all my speedtest results , The posts on this forum will also be used .

Myself and my Manager have a meeting scheduled on Tuesday with the Managing Director to advise him against the Decision to use RAIN , and rather look for an alternative solution.

Most of the other employee's (90%) are lucky and have multiple other options , The other (10%) Will also need to use some from of Fixed Wireless , but there are other options , Vodacom , Cell-C , Telkom , MTN

Unfortunately there is only myself with only one more option. WISP. But i am busy arranging a site visit for the LOS tests .

I think the final nail in the coffin for me , is sheer lack of support. Because there is none.
The Rain rep on the forums only post Generic copy and past responses .
The Support e-mail , sends you a Generic mail and then never responds .


5 Day's Later.



I mean really ? Yes , i logged on to your systems and resolved the issue myself .... No my issues have not been resolved . Who would have resolved it , if you haven't even action-ed it yet ?
The internet Fairy's seems to have missed my house .

I've had to work from 5am to 10pm , Monday to Sunday , to try and catch up with everything i miss when my link goes down .

and dont get my wrong , i know i'm not the only person with issues out there, There are many of us and i'm sure some of them in the same boat as me .

That's my rant for the day folks .

 

[mrlgm007]

Well this is not 5g speeds is ths a 5g congestion issues ...

I am the only one connected to the router when i did these tests.

Signal is perfect.

Yes the internet is working but this is far below the 200 avg speeds.

 

[Assasin_Zer0]

So it looks like i am connected again . Kinda.

 

[Solitude]

So it looks like i am connected again . Kinda.

Such good signal and yet such poor speed. I hope it keeps on improving from there.

On my side I've been lucky and its been rock solid for the last couple of days.

 

[Assasin_Zer0]

Such good signal and yet such poor speed. I hope it keeps on improving from there.

On my side I've been lucky and its been rock solid for the last couple of days.

Yeah i dont get it anymore hey.
My connection used to be quite good in the very late evenings\early mornings , Even that seems to have gone down the tubes now .

 

[NR7]

Seems I've going to have the no 5G issue for a while now.
No 5G in 20 hours, it's not even trying to connect again it's just permanently no bars of 5G.

 

[PhotonFusion]

200Mb/s avg HAHAHAHAHAHAHAH ....I am in a full coverage area in JHB and for the last week i cannot stay connected or have proper internet for longer than 30 minutes it appears.

My signal strength? is it good ?



my Rain Speedtest


My broadband speedtest



200Mb/s HAHAHAHAH Paying for adsl type speed.

Seems I am the sucker born every minute. Unfortunately there is no alternative .

 

[rustypup]

No 5G in 20 hours, it's not even trying to connect again it's just permanently no bars of 5G.

Yip. 5G vanished sometime last night and she ain't coming back. Awesome service. Just... awesome.

 

[Assasin_Zer0]

200Mb/s avg HAHAHAHAHAHAHAH ....I am in a full coverage area in JHB and for the last week i cannot stay connected or have proper internet for longer than 30 minutes it appears.

My signal strength? is it good ?

View attachment 841955

my Rain Speedtest
View attachment 841965

My broadband speedtest

View attachment 841971

200Mb/s HAHAHAHAH Paying for adsl type speed.

Seems I am the sucker born every minute. Unfortunately there is no alternative .

Your signal isnt too bad . i have seen much worse .

 

[Jimmy]

Same here, lost my 5G signal last night and now I am stuck on the pathetic 4G fallback... This really is not a premium service - I think I had more stable internet when I still had a 2meg ADSL line.

 

[Assasin_Zer0]

 

[Solitude]

I'm sad to say that after a couple of days of it being solid, my 5G is down again.

 

[Assasin_Zer0]

I'm sad to say that after a couple of days of it being solid, my 5G is down again.

View attachment 842069

LOL yeah i dont know what these oaks are doing hey . . Looks like they breaking it even more .

 

[Solitude]

LOL yeah i dont know what these oaks are doing hey . . Looks like they breaking it even more .

I talked too soon. It was down for a short bit but connected again. So I'm happy about that. Will keep an eye on it.

 

[Jimmy]

I talked too soon. It was down for a short bit but connected again. So I'm happy about that. Will keep an eye on it.

You lucky yours came back so quickly. Mine has been down since last night.

 

[Jimmy]

Mine just came back now.

Edit: Spoke too soon, it's gone again. Top quality service...

 

[rustypup]

Dear RAIN. Let's break with tradition and try providing uninterrupted service for just 1 day in 6 months.