Rain is down

WapTrapDiep

WapTrapDiep

New Member
Joined
Mar 1, 2019
Messages
8
I don't know if this is pure coincidence but after sending my account details to @rain_mobile, my connection has been stable for almost two days now with only minor drops that reconnects immediately.

@rain_mobile, did you guys do anything on my account / tower?

Hopefully I'm not celebrating to early and my connection degrades again right after posting this
 
Solitude

Solitude

Executive Member
Joined
Jul 23, 2008
Messages
7,312
I've been too scared to post the whole day because I don't want to jinx it. I don't know if they fixed something or if the weather is better or something but my connection has been really great the whole day. Even when it dropped it reconnected immediately.

If it continues this way then I will be so happy. I pray to the rain gods to give me good internet.
 
A

Assasin_Zer0

Well-Known Member
Joined
Jun 28, 2010
Messages
479
Solitude said:
I've been too scared to post the whole day because I don't want to jinx it. I don't know if they fixed something or if the weather is better or something but my connection has been really great the whole day. Even when it dropped it reconnected immediately.

If it continues this way then I will be so happy. I pray to the rain gods to give me good internet.
Click to expand...
I take it your prayers were heard
 
rustypup

rustypup

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Jan 28, 2016
Messages
2,491
1589519936361.png
So now instead of a few large breaks we've opted for the apparently less notable mini-breaks - which, by the way, are pretty damned noticeable.
 
N

NR7

Senior Member
Joined
May 27, 2011
Messages
747
Solitude said:
I've been too scared to post the whole day because I don't want to jinx it. I don't know if they fixed something or if the weather is better or something but my connection has been really great the whole day. Even when it dropped it reconnected immediately.

If it continues this way then I will be so happy.
Click to expand...

Same dude.
I really hope mine stays this way. I've only had it drop 5 times over the last 3 days but each time was a minute or two which is amazing compared to how it was.

I'm thinking that with everyone slowly going back to work that it's going to get better and better for everyone.
 
Burner9

Burner9

Member
Joined
Jan 22, 2019
Messages
24
Still down form Wednesday in Villieria, Pretoria. And too think I defended them-Rain-on this forum less than a week ago.....that bite me in the @ss...:) The worst part is that there are no communication from them as a company, no way to contact them except the support-tickets with zero attention to it, just the standard message back.
 
A

Assasin_Zer0

Well-Known Member
Joined
Jun 28, 2010
Messages
479
Burner9 said:
Still down form Wednesday in Villieria, Pretoria. And too think I defended them-Rain-on this forum less than a week ago.....that bite me in the @ss...:) The worst part is that there are no communication from them as a company, no way to contact them except the support-tickets with zero attention to it, just the standard message back.
Click to expand...
The only feedback you do get it seems is an email asking if you still have the issue ,
Once you reply to that the say you still have an issue , it seems to go to "file 13" so all they do is send you an e-mail to say they have sent you an e-mail ....

1589535977602.png

I have replied to the e-mail but as i said , Haven't hear anything since.
Also sent followup e-mails asking for an update , But those just get ignored it seems .


I am getting the feeling that , they are ignoring this (All the issues) in the hopes that i would resolve itself somehow.

I still think that the MYBB Team should poke at them to find out what is going on .
Because they sure aint going to tell us .
 
Z

zizo911

Executive Member
Joined
Dec 24, 2010
Messages
9,403
So glad I cancelled rain and went for ADSL instead. Although that might also soon be cut...
 
Burner9

Burner9

Member
Joined
Jan 22, 2019
Messages
24
Just called the 0861-number, an answering service-voice..."we are not taking any telephone-calls at the moment because of the virus", now they lost me, why....????? But they will take the money on the first...:(
 
rustypup

rustypup

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Jan 28, 2016
Messages
2,491
Burner9 said:
The worst part is that there are no communication from them as a company, no way to contact them except the support-tickets with zero attention to it, just the standard message back.
Click to expand...
Agreed. They just don't engage with their clients.
 
N

NR7

Senior Member
Joined
May 27, 2011
Messages
747
Nyt Ryda said:
Same dude.
I really hope mine stays this way. I've only had it drop 5 times over the last 3 days but each time was a minute or two which is amazing compared to how it was.

I'm thinking that with everyone slowly going back to work that it's going to get better and better for everyone.
Click to expand...

Spoke too soon, 5G disconnection problem returned a couple minutes past 12pm.

At this point the only thing to do is cancel and move to another ISP or just keep paying and hope the network sorts itself out in time because the pathetic Rain support sure don't know what the hell they are doing.
 
Burner9

Burner9

Member
Joined
Jan 22, 2019
Messages
24
Nyt Ryda said:
Spoke too soon, 5G disconnection problem returned a couple minutes past 12pm.

At this point the only thing to do is cancel and move to another ISP or just keep paying and hope the network sorts itself out in time because the pathetic Rain support sure don't know what the hell they are doing.
Click to expand...
I want to cancel, mailed them as they are not answering their phones anymore and just got this back....so cancellation seems to going to be a nightmare as well. rain-answer.JPG
 
I

Irfaan786

Well-Known Member
Joined
Jul 2, 2015
Messages
149
Im still stuck with extremely slow internet around 50kbps, i can barely even stream 144p, barely open up a web page. but if i do cancel who do i switch to? ive heard that telkom etc are also affected
 
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