Rain is down

Tector

Well-Known Member
Joined
Jul 1, 2018
Messages
348
Completely down in Stellenbosch from exactly 13h00. The normal restarting of the router does not seem to do the trick this time. What could possibly be going on?
 

Rejodasi.

Active Member
Joined
Jan 29, 2016
Messages
61
Just got off call with customer care, technicians advised that all metro rain towers are down in cape town... no estimated turnaround time.
 
Last edited:

access

Executive Member
Joined
Mar 17, 2009
Messages
9,757
well... i logged a fault with them that their entire 197.185 IP range is blacklisted.. :laugh:
 

mrlgm007

Senior Member
Joined
May 14, 2010
Messages
710
Got a ISP notice


AFFECTED SERVICES: RAIN LTE-A Cape Town
LOCATION: Cape Town
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: No connectivity
CAUSE OF EVENT: Being investigated
CURRENT STATUS: Investigating
ATTENDING: Vendor engineers
 

ghostRgg

Well-Known Member
Joined
Sep 5, 2019
Messages
206
Just died on me. Durban, Glenwood area. Went from 70mbps to no signal, nothing. Normally when there is loadshedding I pickup the other towers far away.

Edit: Back up and running again.
 
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Assasin_Zer0

Active Member
Joined
Jun 28, 2010
Messages
79
Mine not doing so well . Centurion area , Been like this for the last few hours .
No load shedding at the moment , we had our session earlier this morning ,
0.22Mbps down \ 0.25Mbps Up
 

ghostbunny

Member
Joined
Dec 26, 2019
Messages
18
Just died on me. Durban, Glenwood area. Went from 70mbps to no signal, nothing. Normally when there is loadshedding I pickup the other towers far away.

Edit: Back up and running again.
It seems when load shedding takes towers down, which I am assuming are Vodacom towers here, it throws us on some very obscure towers which do not handle well at all. After load shedding, try rebooting your router, and using the band tool to force to 1800, then back to 2600 if you're using 2600. Worked for us.
 

Assasin_Zer0

Active Member
Joined
Jun 28, 2010
Messages
79
Mine not doing so well . Centurion area , Been like this for the last few hours .
No load shedding at the moment , we had our session earlier this morning ,
0.22Mbps down \ 0.25Mbps Up
These are my tests for today sofar
Test1.jpg

Test2.jpg


Now @ 10:23 am

1580890905952.png
 

Stevin85

New Member
Joined
Jan 2, 2016
Messages
6
Been having issues with Rain in New Redruth, Alberton (Near Union Hospital).
2600 frequency is not picking up a signal at all. Was never a great signal (-100) but it was usable. Since We had a big storm on Sat it can't connect. If I force it onto 1800 frequency it picks up a a stronger signal, but d/l speeds are at 3mb/s or so.

Anyone know where the 4G tower is located?
 
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